Jones Ford Buckeye
Buckeye, AZ
Filter Reviews by Keyword
By Type
Showing 187 reviews
New Car Happy! I wanted to find the right automobile as quickly as possible, as I was in a time crunch with my rental vehicle. I was directed to Sales Agent Colin C I wanted to find the right automobile as quickly as possible, as I was in a time crunch with my rental vehicle. I was directed to Sales Agent Colin Cushing, who proceeded to show me cars that I might be interested in. After looking at only a couple of cars, I chose one that checked all of my boxes, and that I felt comfortable in. Throughout the the process, I found Colin to be professional, knowledgeable, personable, and humorous! I feel he went above and beyond to assist me, and make my car buying process go smoothly. I would recommend that anyone buying a new automobile go to Jones Ford of Buckeye, and ask for Colin Cushing! Colin guided me through a trying process, and I am grateful. I want to, as well, thank Justine Campos for her clear explanations of the options that I had which would likely benefit me in the future. Thanks, Justine. More
Enjoyed the car buying experience I really enjoyed the ease of getting information without pressure, the great offer and the atmosphere. Eric Morales and the everyone else I dealt with I really enjoyed the ease of getting information without pressure, the great offer and the atmosphere. Eric Morales and the everyone else I dealt with was great to work with. I only came in to get an idea of possibilities and left with two car and a new friend in Eric. Thanks again Eric! More
Always good service My late husband and I have purchased several new and used cars from the Jones Boys over the past 27 years. After my year old C-Max was totaled, they h My late husband and I have purchased several new and used cars from the Jones Boys over the past 27 years. After my year old C-Max was totaled, they helped a stressed grieving widow find and submit all of the paperwork for Gap Insurance. They make a person feel like family. 3 years ago we purchased a Jeep Commander for our Grandson. When it had problems, they were happy to take it to the Jeep dealer to get it fixed. The new car that i just purchased from them was what I needed in the price range I could afford. More
No pressure experience. Friendly staff. This is our third purchase, one lease and two buys, the latest a 2018 Ford Explorer Sport, with this dealership and they have all been good experience This is our third purchase, one lease and two buys, the latest a 2018 Ford Explorer Sport, with this dealership and they have all been good experiences with no pressure and friendly staff offering decent deals. Will likely buy from them again if the need arises. More
Fantastic buying experience Best experience I have ever had buying a car, new or used. The staff is amazing, and very helpful. Most of all they listened to what I needed, and off Best experience I have ever had buying a car, new or used. The staff is amazing, and very helpful. Most of all they listened to what I needed, and offered suggestions as opposed to trying to persuade me to buy something that I didn't want or need. They have earned my business for life. More
Oil Change and Leaking Tire I was early for my appt and was met immediately by a Service Advisor. All of my concerns were taken care of; oil change and a tire leaking air. The I was early for my appt and was met immediately by a Service Advisor. All of my concerns were taken care of; oil change and a tire leaking air. The Service Advisor was great! He was very attentive and kept me informed as to the progress. Then when all was said and done, I decided to meet John Bolton regarding a new 2018 F150 that they had in stock. John took care of my sales needs and I ended up trading in my Explorer and drove home the new F150. More
Great customer service I have visited several times, most recently for an oil change and new tires. The service coordinators are very helpful, they take care of everything a I have visited several times, most recently for an oil change and new tires. The service coordinators are very helpful, they take care of everything and let you relax in a lounge, coming over to inform you of any changes. It's the best service I've had at any dealership, even besting a Cadillac dealer that won the Malcolm Baldridge National Quality Award. More
Best Used Car Experience of My Life Bob Knoll was incredibly helpful in finding the perfect car and his Finance Manager was incredible. I definitely recommend Jones! Great Selection and Bob Knoll was incredibly helpful in finding the perfect car and his Finance Manager was incredible. I definitely recommend Jones! Great Selection and financing options. More
Tabitha was Great Coworker gave me a coupon for oil change decided to try the dealership on my vehicle I purchased elsewhere definitely worth the drive Tabitha was extr Coworker gave me a coupon for oil change decided to try the dealership on my vehicle I purchased elsewhere definitely worth the drive Tabitha was extremely helpful courteous and knowledgeable gave me updates and recommendations on my vehicle highly recommend this dealership More