Jones Ford Buckeye
Buckeye, AZ
Filter Reviews by Keyword
By Type
Showing 190 reviews
Drove from Prescott to purchase a Ford Escape Hybrid, paying cash and no trade in. Salesperson was a "hi-ho". Unwilling to work with us on price and poor product knowledge. We have owned two Ford Escap paying cash and no trade in. Salesperson was a "hi-ho". Unwilling to work with us on price and poor product knowledge. We have owned two Ford Escapes and they have been awesome vehicles. One week later I receive an email from dealership asking if I am still looking. It took them one week to follow-up!!!! That same day last week we ended up purchasing a Toyota Rav 4 Hybrid from Right Toyota in Scottsdale. More
Friendly, knowledgeable ,great prices good deals fast service felt like family everyone was willing to help us find the truck we were looking for thank you! service felt like family everyone was willing to help us find the truck we were looking for thank you! More
Professional and Integrity Thank you Jones Ford for your excellent service each and every time I visit. Shout out to Scotty the Service Manager, Dennis and Tabby...Service Writ Thank you Jones Ford for your excellent service each and every time I visit. Shout out to Scotty the Service Manager, Dennis and Tabby...Service Writers for their excellent customer service. All three consistently take care of my vehicle, explain what will take place, how much time so I can plan my day or time effectively. They are always professional, kind and knowledgeable. I work in CA and contact Dennis to schedule maintenance or whatever I need to coincide when I come into town. Will not take my vehicle anywhere else. Thank you Jones for Service...the complete department for providing excellent service. More
Fantastic people in a wonderful dealership Every person we encountered throughout the process went well above and beyond to help us at an extremely difficult time. We were not going in to buy a Every person we encountered throughout the process went well above and beyond to help us at an extremely difficult time. We were not going in to buy a vehicle just because we wanted something new. We had to replace a stolen vehicle, and our situation was such that it was not going to be easy. Every person was extremely helpful and considerate, and they worked for several days to help get us into a vehicle. I will refer every person I know and even those I do not, to buy from them. I would like to specifically recommend Eric, Justine, and Monty they were amazing. More
I have had only 2 good car buying experiences in my life. My first one was in late 2005 when I bought a vehicle from Glenn Jones in Casa Grande. That one was a long time ago and not pertinent to this survey My first one was in late 2005 when I bought a vehicle from Glenn Jones in Casa Grande. That one was a long time ago and not pertinent to this survey but the second was buying from Glenn Jones in Buckeye. Started with a phone call after visiting a few other dealerships in Scottsdale where we left disappointed. We were transferred to a salesman name Josh who was waiting for us as soon as we arrived. Although he seemed newer to the dealership he was personable, charismatic, and answered our questions to the best of his knowledge. He explained everything during the process and didn't make us feel pressured which we both appreciated. Sometimes when dealing with salesman it makes you feel like you want to leave or take a shower after meeting them but not in this case. We were in a new used car in less than 2 hours, it was what we wanted and the deal was fair for our situation. The finance person Justine was also very nice and explained everything well and we left the whole experience with only a favorable impression saying to ourselves we are glad we drove all the way to Buckeye. More
Xavier as well as everyone on their team is top notch. Xavier as well as everyone on their team is top notch. Honest and straight forward with a personal touch. Best dealership experience ever!! Well wor Xavier as well as everyone on their team is top notch. Honest and straight forward with a personal touch. Best dealership experience ever!! Well worth the drive from north Phoenix More
Great Purchase Experience The entire purchase experience was smooth and fast. John was amazing and helpful. He was very professional and helped get the right deal. Justine was The entire purchase experience was smooth and fast. John was amazing and helpful. He was very professional and helped get the right deal. Justine was also professional and helpful getting the deal through. More
My buying and shopping experience for a vehicle was the best Ive ever experienced! You dont feel rushed or pressured to buy, all questions answered with friendly nice sales man and your left knowing you ca best Ive ever experienced! You dont feel rushed or pressured to buy, all questions answered with friendly nice sales man and your left knowing you came to the right place to purchase your vehicle! I love my experience and would buy again and would refer others too which I have! My next vehicle for my Fiance’ will be with Jones Ford! Great and best place to buy a car or truck! No pressure from the salesman you are not rushed on making your decision and they work hard to get you comfortable in the vehicle you chose! My experience was the best that I’ve ever received and I would buy my next vehicle from Jones Ford! More
Great Dealership Great price and awesome service. Bob was a low pressure salesman who gave me exactly what I wanted without trying to sell me things I don't need. Gre Great price and awesome service. Bob was a low pressure salesman who gave me exactly what I wanted without trying to sell me things I don't need. Great car buying experience and great service department. More
Top Notch A+ A+ A+ Eric Morales and the team at Jones Ford Buckeye had my back and did everything they could and got me my truck. Their honesty and hard work payed off f Eric Morales and the team at Jones Ford Buckeye had my back and did everything they could and got me my truck. Their honesty and hard work payed off for me. It’s easy to see the integrity and quality of this dealership through the work ethic of its employees. Thanks for not giving up and following this through. I love my new truck and the new friends at Jones Ford. Well worth the 1.5 hour drive. More