Jones Ford Buckeye

I recently purchased a 2024 Mustang Mach-E from Tom Jones Ford, and the experience exceeded all my expectations. Eric M., Colin, Jay, and Ryan were incredible—professional, knowledgeable, and genuinely helpf Ford, and the experience exceeded all my expectations. Eric M., Colin, Jay, and Ryan were incredible—professional, knowledgeable, and genuinely helpful throughout the entire process. They made everything smooth and stress-free. As for the car, it’s been years since I’ve truly enjoyed driving, but the Mustang Mach-E has completely changed that. It’s fun, responsive, and a pleasure to drive. If you’re in the market for a new vehicle, I highly recommend Tom Jones Ford. The team went above and beyond, and I couldn’t be happier with the entire experience. Thank you, Eric, Colin, Jay, and Ryan, for making this such a painless process!! More

Got the car I wanted at a price I could afford and love the warrantee the warrantee More

working with them was very helpful through the process. I recommended them to anyone #1 I recommended them to anyone #1 More

the process was great from ordering to delivery. Frank and the person in finance did a great job. I would buy from Jones Ford of Buckeye again. Frank and the person in finance did a great job. I would buy from Jones Ford of Buckeye again. More

Stars VS Recommend - Thats a tough one. I said not recommend on their Facebook page, but I had to create a new profile to do it. That sort of obstruction says bad things to me. If not I I said not recommend on their Facebook page, but I had to create a new profile to do it. That sort of obstruction says bad things to me. If not I would have said something like, we had some issues and some unnecessary back and forth, but it was resolved in a positive manner. I was just trying to find out if they had resolved issues with other people who had issues. Sales experience 4.5 Service Issue 4 Blocked me from their Facebook page 3. I intended to leave a better review, but that sort of obstructionism says bad things to me. Sorry Frank. More

These guys were upfront, honest and helpful from the start, and they gave us an overall pleasant experience. Honestly the whole process from choosing our vehicle to driving it off the lot went far faste start, and they gave us an overall pleasant experience. Honestly the whole process from choosing our vehicle to driving it off the lot went far faster than any previous purchases with other dealerships. Thank you Jones Ford Buckeye! -Joe and Diana More

We bought a 2024 F150, with Erik Gallegos, awesome sales person. He was professional, polite and if he didn’t have an answer he found out for us. We also met Monte, the sales manager, great guy, made us fee person. He was professional, polite and if he didn’t have an answer he found out for us. We also met Monte, the sales manager, great guy, made us feel so welcome. Then the finance guy, Colin who was not pushy at all. Usually buying a vehicle is a very stressful transaction, but it was very pleasant and friendly experience. Tony and Cindy, Buckeye residents More

NOT a good experience. Very disappointed. Would not recommend to anyone. I thought keeping it local would be good idea, but they failed once I bought the car. Post sale was Very disappointed. Would not recommend to anyone. I thought keeping it local would be good idea, but they failed once I bought the car. Post sale was not there. 3 weeks after buying the car I called for them to check the aligment because car was shaking on the freeway and A/C not working cold enough. They refused to check it without a diagnostic fee of over $200. Unbelievable!. I bought at Jones thinking car would be at best condition. They behaved just like I would have bought from craiglist. Never again. More

Service Department. I took my Raptor to Jones Ford with an issue I was having with the radio. At first, I took it to the place I purchased it from originally. It made se I took my Raptor to Jones Ford with an issue I was having with the radio. At first, I took it to the place I purchased it from originally. It made sense to do so. After them having it for 3 days I was told that it was good to go. Months passed by with that itch that something was still wrong with it. I wasn't too satisfied with the work. I called them and very rudely I was told there wasn't nothing they can do about it. So, I took it to Jones Ford service department. There I met service advisor Tabitha C. I explained the situation, she kept my truck to take a look at it. Tabitha and her technicians worked on my truck immensely for days troubleshooting the affected area. Tabitha always kept good communication status with me the whole time. The team kept on searching for the problem and never gave up on the situation on hand. At times it looked like it was going to be a very critical situation with the vehicle. But the team at Ford Jones stayed on top of their game. Couple days later, the problem was fixed. Excellent.! Tabitha, your expertise and enthusiasm were both appreciated during a time which can be stressful for all concerned! My wife and I sincerely appreciate your efforts and dedication to detail you put into the work done, as well as going above and beyond in fixing another issue that was brought to your attention before closing out the work order. Well Done! More

I just purchased a 2024 F250 Lariat. Michael Stapley helped me find a truck with all the features I wanted. No wasted time on vehicles I didn't want, and no pressure or upsales. Super fr Michael Stapley helped me find a truck with all the features I wanted. No wasted time on vehicles I didn't want, and no pressure or upsales. Super friendly, casual, and easy experience. The paperwork end closing the deal was super quick by Justine. This was my first experience with Jones Ford, and it was easier than grocery shopping. Well worth the drive from Peoria. More