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Jones Ford Buckeye
Buckeye, AZ
204 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 204 reviews
May 23, 2025
I have delt with this dealership for over 25 years. They have always been very helpful and good at fulfilling my needs. Frank Bonn is my salesman. I have work with him for years he's great. There is a They have always been very helpful and good at fulfilling my needs. Frank Bonn is my salesman. I have work with him for years he's great. There is a great team of people there. More
by wiltcm
Employees Worked With
Frank & Jay
March 07, 2025
Smoothest car buying experience we’ve ever had. Frank and Justine were down to earth and really made sure we understood all the options and paperwork process. We would recommend to anyone and would Frank and Justine were down to earth and really made sure we understood all the options and paperwork process. We would recommend to anyone and would come back for our future car buying needs. More
by Nikki
Employees Worked With
Justine, Frank Konieczny
February 07, 2025
Great honest low pressure. Good inventory dealership you couldn’t ask for a better one. Go in and just ask for Jeff. He’s a great consultant. Good inventory dealership you couldn’t ask for a better one. Go in and just ask for Jeff. He’s a great consultant. More
by Kdealers
Employees Worked With
Jeff Haworth
February 05, 2025
Had an appointment to get a tune up/coolant exchange at 0800… got to the dealership 15 minutes early. Took about an hour for the services to bring the vehicle in to get started in the service! 1100 rolls a 0800… got to the dealership 15 minutes early. Took about an hour for the services to bring the vehicle in to get started in the service! 1100 rolls around and the advisor states they’re still working on my vehicle… long story short, got my vehicle back at 1PM…. It shouldn’t take 5 hours to get this stuff done. I’ve been here in the past and I was in and out within an hour. More
by Hispeed1
Employees Worked With
None
January 28, 2025
I am writing to express my extreme disappointment with the level of service we received at your dealership. It has become clear that client safety and satisfaction were not prioritized in our recent inter the level of service we received at your dealership. It has become clear that client safety and satisfaction were not prioritized in our recent interaction. On Saturday, we brought in our brand-new Ford Bronco after noticing oil leaks in the driveway. While your service manager informed us there was a skeleton crew and that they would only be able to inspect the issue, we clearly communicated importance of a proper review since Sunday we had a a 5-hour drive back to California. Approximately two hours later, we received a text message stating that the oil filter had been found loose, and the issue was resolved. Trusting your team’s expertise, we took the vehicle. However, upon taking it to a Ford dealership in California today, we were informed that the oil filter was still loose and the oil cap had also been left loose—strongly indicating that the problem had not been resolved by your team. It is deeply concerning that we were allowed to drive a vehicle with unresolved oil leaks despite your awareness of our upcoming drive. Not only was this negligent, but it also put our safety at risk unnecessarily. It would have been far more responsible to inform us of the vehicle’s true condition and recommend that it stay over the weekend for a proper resolution. This experience has eroded our trust in your dealership, and we expect immediate action to address this matter. I look forward to hearing how you intend to resolve this issue. More
by Ndamian1216
Employees Worked With
Receptionist
January 19, 2025
Proud owner of 2023 Ford bronco, purchased in January of 2023 from Jones ford in Buckeye AZ I’ve had several experiences with the service department at Jones ford and unfortunately none of them have been a 2023 from Jones ford in Buckeye AZ I’ve had several experiences with the service department at Jones ford and unfortunately none of them have been a good experience. The service department treats me with cold demeanor, each time I come to get routine maintenance or warranty work completed (most repairs need at least 2 visits to get repair done correctly)… . Don’t understand why a person who just spent 60K would treated so poorly. I wanted to build good trusting relationship with Jones ford service department, unfortunately that didn’t happen. More
by Ford fan
Employees Worked With
Scott McMmillan, , Eric Jones
