Jones Chrysler Dodge Jeep - Service Center
Savannah, TN
132 Reviews of Jones Chrysler Dodge Jeep - Service Center
Had a water pump replaced. Dion in service was very nice and helpful. Also got our warranty figured out. Dion in service was very nice and helpful. Also got our warranty figured out. More
I came in for an oil change, was overcharged Work was done that was not authorized and was charged for. My service tech was wonderful and she tried to correct overcharge. Unfortunately your part departme done that was not authorized and was charged for. My service tech was wonderful and she tried to correct overcharge. Unfortunately your part department employee Brandon was more than rude when he abruptly said I want my F@@@ing wipers back. I was on the phone with the bank when I pointed to my truck and said grey ram he blew up and used fowl language at me. Jason your manager stepped in to help with my refund, I spoke with him about Brandon. Never in my life has someone been so entitled and rude. Jason did offer a free oil change for my next visit, but not sure if I will be using jones ram or jones GMC for either of our vehicles anymore due to your poorly trained employee. More
I Want to say to all the staff thanks for the repect and job done and job done More
Positive experience! I highly recommend the parts and service teams and the professional techs working on repairs. I will definitely be back! I highly recommend the parts and service teams and the professional techs working on repairs. I will definitely be back! More
So. . I bought my jeep compass trailhawk 3 weeks ago. The communication in the dealership is horrible. Not one depart can seem to talk to each other. The . I bought my jeep compass trailhawk 3 weeks ago. The communication in the dealership is horrible. Not one depart can seem to talk to each other. The only reason I even bought the suv is because of Paul. He went out of his way to try and make everything right. But I dont think I will buy from them again because of service not being able to fix the hose not even being connected to the windshield wipers or the anti shut off system button being jammed. And service after 4 days not being able to find or fix it. Paul figured it out in under a hour. More