Back

Jones Chrysler Dodge Jeep - Service Center

Savannah, TN

4.4
134 Reviews

134 Reviews of Jones Chrysler Dodge Jeep - Service Center

Sort by
November 05, 2023

So easy to work with. Very personable and so kind to customers. Always a pleasure to work with. More

by cojomo53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 05, 2023 -

Jones Chrysler Dodge Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chrysler Dodge Jeep ! Jones Chrysler Dodge Jeep Management Team

November 03, 2023

Jason does outstanding job of taking care of you and his crew are always on the job with great care for the customer More

by Timmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason renfroe
Nov 04, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you so much, Timmy, for your excellent review! We are so glad that Jason and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones Chrysler Dodge Jeep to be a positive one. Please don't hesitate to reach out if you need anything else. Jones Chrysler Dodge Jeep Management Team

October 28, 2023

Quick and friendly service will make you want to return,quality service means it won't be for the same thing. More

by THOMFANTI772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Marques, Elizabeth Letson, Justin Calkins
Oct 30, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you for choosing Jones Chrysler Dodge Jeep . Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones Chrysler Dodge Jeep Management Team

October 28, 2023

Had my truck 6? weeks finally got it back to immediately return back in 5 minutes with the same issue plus truck started to run hot after looking they mixed antifreez More

by MAURICE_BERNIER
Recommend Dealer
No
Employees Worked With
Don't really care
Nov 02, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Please provide the best way to contact you and I will make sure to follow up, or you can reach out to us directly at (731) 925-9016. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jones Chrysler Dodge Jeep Management Team

October 23, 2023

My Jeep has been in multiple times and had several transmission change outs needs to go back in for another transmission change out. It’s getting tiring having to deal with this especially when they d More

by RCOLEMAN0929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul White
Oct 26, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jones Chrysler Dodge Jeep Management Team

October 22, 2023

Price was extremely high for a synthetic oil change and only give it 5,000 miles before another oil change. Had trouble with battery and backup battery but on the inspection reported it as good. More

by angelahugues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Jones Chrysler Dodge Jeep responded

Angela, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jones Chrysler Dodge Jeep Management Team

October 15, 2023

In person customer service was outstanding. Unfortunately prior to in person, we were on hold for 35 minutes waiting for the service department. NOBODY answered. We hung up after 35 minutes wit More

by jjanbla
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 15, 2023 -

Jones Chrysler Dodge Jeep responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations in person. Thank you for choosing Jones Chrysler Dodge Jeep. We will share your comments with the team and look forward to having you as one of our valued customers for many more years to come! Jones Chrysler Dodge Jeep Management Team

October 14, 2023

great experience with Jones CDJR service center they were very informative and quick with repairs More

by townsendjoel05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alyssa lupo
Oct 15, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chrysler Dodge Jeep . Jones Chrysler Dodge Jeep Management Team

October 10, 2023

Very professional service people. They have always made me feel like I was a very important customer even though I am just average More

by Abritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 11, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chrysler Dodge Jeep Management Team

October 08, 2023

Great staff, affordable rates, always ready to solve the problem easy in easy out service More

by davidnancysmith
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank was great to work with
Oct 09, 2023 -

Jones Chrysler Dodge Jeep responded

David, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chrysler Dodge Jeep Management Team

...
6
...