Jones Chrysler Dodge Jeep - Service Center

Great service and parts department. Friendly and knowledgeable. Did exactly what they told me, priced it to me first. Didn't have ro wait long. Will definitely go back. Friendly and knowledgeable. Did exactly what they told me, priced it to me first. Didn't have ro wait long. Will definitely go back. More

Kept appointment on time. Helpful, Explained situation clearly. Did the work well.Price was reasonable. Helpful, Explained situation clearly. Did the work well.Price was reasonable. More

work was completed in a short time as stated by customer service agent and to my satisfaction service agent and to my satisfaction More

The current manager was very helpful. He has taken over after my van had been at the site for almost 4 months. Prior to that I could not get adequate information. My warranty claim had be He has taken over after my van had been at the site for almost 4 months. Prior to that I could not get adequate information. My warranty claim had been denied for a month before anyone contacted me about it. It was taken there 11/23 and I wasn’t notified that the claim was denied until after I called 1/24. They knew about 12/23. When I appealed the denial and got approval I dropped my van off there 1/30/24, I finally got to pick it up 5/16/24. More

It was not a Very Good Visit, except for Rebecca. She was very understanding and answered my questions She was very understanding and answered my questions More

The staff was very attentive and did a thorough job. They took very good care of my needs, I highly recommend this dealership. They took very good care of my needs, I highly recommend this dealership. More

Wonderful service friendly employees, didn’t make me wait too long. I love Jones! I will always take my car there for service too long. I love Jones! I will always take my car there for service More

I enjoy bringing my vehicle their. This visit was a little different my vehicle had to stay, and I didn't know it untill I got there, I stay 2 hours away also my paperwork said one thi This visit was a little different my vehicle had to stay, and I didn't know it untill I got there, I stay 2 hours away also my paperwork said one thing and something else got done to it. I asked to speak to a manager and wasn't allowed to. I still trust those guys and will continue to bring my vehicle. My wife had to leave work and lose pay to come and pick me up. More

Poor communication, lake of car for my truck when being worked on. Not driving repairs in a timely manner, service and maintenance don't communicate on jobs. worked on. Not driving repairs in a timely manner, service and maintenance don't communicate on jobs. More

They are very thorough and patient with you if you don't understand what they are talking about. understand what they are talking about. More