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Jones Chrysler Dodge Jeep - Service Center

Savannah, TN

4.4
134 Reviews

134 Reviews of Jones Chrysler Dodge Jeep - Service Center

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February 29, 2024

The dealership was very helpful with all of my concerns about my vehicle. I will take my vehicle back again for service. Thanks to the service team for assisting me. Awesome team. More

by Tiawanacatron1170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Holt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Renfroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones Chrysler Dodge Jeep Management Team

February 26, 2024

Good work employees very polite provided good service. Everyone was appreciative and completed work timely More

by Janicewyatt13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Renfroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Jones Chrysler Dodge Jeep responded

Janice, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason met your expectations. Thank you again for choosing Jones Chrysler Dodge Jeep, we look forward to having you as one of our valued customers for many more years to come! Jones Chrysler Dodge Jeep Management Team

February 11, 2024

Person was pleasant but I felt it was a waste of my time taking pictures of smudges on the outside of my vehicle when I was there to get my battery tested More

by stubbyclapp10
Recommend Dealer
No
Feb 14, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Starla Shaw Jones Chrysler Dodge Jeep Management Team (731) 925-9016

February 11, 2024

The price is getting high May have to find somewhere else to go but don't want to More

by JGPHILLIPS69
Recommend Dealer
Yes
Feb 11, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jones Chrysler Dodge Jeep Management Team

February 11, 2024

Got Jeep fixed popping Fixed it fast and very good work They did great work More

by JMOORE33
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 12, 2024 -

Jones Chrysler Dodge Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chrysler Dodge Jeep , we look forward to having you as a valued customer for many years to come! Jones Chrysler Dodge Jeep Management Team

January 27, 2024

Very professional and easy to deal with. Made it easy to get what I wanted. More

by wileybunnybarn01
Recommend Dealer
Yes
Employees Worked With
Quentin
Jul 03, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones Chrysler Dodge Jeep . We look forward to having you as one of our valued customers for many more years to come! Jones Chrysler Dodge Jeep Management Team

November 19, 2023

Would have given a 5 star rating except the service department let my vehicle sit for 3 or 4 days forgetting that I even dropped it off there. This is the second time I've had this happen and the first More

by jayteevw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Lupo
Nov 20, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority. Thank you again for choosing Jones Chrysler Dodge Jeep, we look forward to having you as one of our valued customers for many more years to come! Jones Chrysler Dodge Jeep Management Team

November 18, 2023

When my window was replaced I was given my car with part of the sticker still on the window not removed and they were supposed to have put nitrogen in my my tires with valve stems caps showing that neither More

by EPPERSONJAMESE
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jones Chrysler Dodge Jeep responded

We're sorry to hear about your experience, Jamese, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please provide the best way to contact you and we will make sure to follow up, or you can reach out to us directly at (731) 925-9016 Jones Chrysler Dodge Jeep Management Team

November 16, 2023

Salesman and manager were very helpful in getting us the most up to date vehicle for the best price. They answered all our questions and did not high pressure us into the sell. They let us talk it over and More

by SHAWILL1992
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal Salmons, Justin Calkins
Nov 16, 2023 -

Jones Chrysler Dodge Jeep responded

Thanks for sharing your thoughts about your experience with Jones Chrysler Dodge Jeep . We appreciate your business and hope to see you again soon! Jones Chrysler Dodge Jeep Management Team

November 10, 2023

Staff is very courteous! Knowledgeable! And punctual!! From the check-in, thru the wait time, and check-out!! Highly recommended! More

by kimmied1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones Chrysler Dodge Jeep Management Team

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