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Jones Chrysler Dodge Jeep - Service Center

Savannah, TN

4.4
132 Reviews

132 Reviews of Jones Chrysler Dodge Jeep - Service Center

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July 12, 2024

Everyone there were really friendly and helpful. The only problem was the part took so long to get there! But everything else was A+ More

by loraclimer
Workmanship
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember her name but she worked near Stacy and she was GREAT!!!
Jul 13, 2024 -

Jones Chrysler Dodge Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chrysler Dodge Jeep Management Team

June 27, 2024

Rebecca did a wonderful job getting my Jeep serviced. She was very professional and courteous. She went above and beyond making everyone feel welcome ( there were four of us getting our cars serviced) . More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca 5 stars
Jun 27, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you so much, Joe, for your excellent review! We are so glad that Rebecca had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones Chrysler Dodge Jeep to be positive. Please don't hesitate to reach out if you need anything else. Jones Chrysler Dodge Jeep Management Team

June 26, 2024

Oil change was fast good customer service one of the best service centers timely service More

by deborah913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Emmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Jones Chrysler Dodge Jeep responded

Deborah, Thanks for sharing your thoughts about your service experience with Jones Chrysler Dodge Jeep. We appreciate your business and hope to see you again soon! Jones Chrysler Dodge Jeep Management Team

June 21, 2024

I waited over 2 years for my truck to be repaired. Only fixed half the problem under the recall from July 2022. When it was finally repaired June 20,2024 I was charged 700.00 to complete the repair wh More

by KIMBERLY LAIRD
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris the service manager
Jun 26, 2024 -

Jones Chrysler Dodge Jeep responded

Kimberly, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Starla Shaw Jones Chrysler Dodge Jeep Management Team (731) 925-9016

June 19, 2024

Great customer service and fast customer service with a rapid response to my telephone call More

by mr.white1050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Renfroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you so much for your excellent review! Please don't hesitate to reach out if you need anything else. Jones Chrysler Dodge Jeep Management Team

June 15, 2024

The staff did great. Everything was as it should be,from scheduling an appt,completing the work and communications about picking up my vehicle.I would return to them. More

by fbrooky35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca and christian
Jun 17, 2024 -

Jones Chrysler Dodge Jeep responded

Thanks for sharing your thoughts about your experience with Jones Chrysler Dodge Jeep . We appreciate your business and hope to see you again soon! Jones Chrysler Dodge Jeep Management Team

June 08, 2024

I had no problem getting in to get my tires rotated. I had problems at the Nissan place. The employees were super nice . More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
Jun 09, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you so much for your kind words, Pete, and for taking the time to leave us this wonderful feedback! Jones Chrysler Dodge Jeep Management Team

June 05, 2024

Great service and parts department. Friendly and knowledgeable. Did exactly what they told me, priced it to me first. Didn't have ro wait long. Will definitely go back. More

by SSTTAACCYYMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca, Christian, Justin
Jun 06, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones Chrysler Dodge Jeep Management Team

May 31, 2024

Kept appointment on time. Helpful, Explained situation clearly. Did the work well.Price was reasonable. More

by ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Renfroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones Chrysler Dodge Jeep Management Team

May 29, 2024

work was completed in a short time as stated by customer service agent and to my satisfaction More

by kgrauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not get name
May 30, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones Chrysler Dodge Jeep , we look forward to having you as one of our valued customers for many more years to come! Jones Chrysler Dodge Jeep Management Team