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Jones Chrysler Dodge Jeep - Service Center

Savannah, TN

4.4
132 Reviews

132 Reviews of Jones Chrysler Dodge Jeep - Service Center

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September 01, 2024

Very Friendly and helpful! I wasn’t there very long and they had my tire fixed and I was on my way! More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Renfroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones Chrysler Dodge Jeep Management Team

August 29, 2024

They have the most professional and courteous service department I have ever dealt with. Rebecca is top notch! More

by sailor66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Aug 29, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rebecca here at Jones Chrysler Dodge Jeep . Jones Chrysler Dodge Jeep Management Team

August 07, 2024

Friendly helpful staff. Good service! I was even given a car to use to run an errand. More

by DETRA.THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Jones Chrysler Dodge Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chrysler Dodge Jeep, we look forward to having you as a valued customer for many years to come! Jones Chrysler Dodge Jeep Management Team

August 06, 2024

I went in to get a couple key fobs programed for my jeep. They took care of me immediately even though I had no appointment.They let me know everything that could go wrong,explained what would happen,and pric More

by glawler2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Renfroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Jones Chrysler Dodge Jeep responded

Thanks for sharing about your experience with Jones Chrysler Dodge Jeep . We appreciate your business and hope to see you again soon! Jones Chrysler Dodge Jeep Management Team

August 05, 2024

Employees always kind and courteous. The manager allowed me to use a car for a quick errand while waiting on service to be completed. I really appreciated that luxury! More

by DETRA.THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones Chrysler Dodge Jeep Management Team

August 03, 2024

The work was done in the satisfactory manner. I did have a few issues. The parts were delayed and it took almost 30 days for them to get ordered arrived and installed. I was not happy about that, More

by tommythomas0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca, service Department
Aug 04, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Starla Shaw (731) 925-9016

July 21, 2024

Service is amazing as always, fast, friendly, and always keeps us informed. We love our Jones friends! More

by bec_andy2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Watkins
Jul 22, 2024 -

Jones Chrysler Dodge Jeep responded

Thanks for sharing your thoughts about your service experience with Jones Chrysler Dodge Jeep. We appreciate your business and hope to see you again soon! Jones Chrysler Dodge Jeep Management Team

July 21, 2024

I’ve been going there for years, they always get me right in there and take care of me, whether it’s regular maintenance oil change And tire rotation. And on a first name basis with most of them. Thank you More

by Jeff Ott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Renfroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca, Peyton, Christian
Jul 22, 2024 -

Jones Chrysler Dodge Jeep responded

Jeff, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones Chrysler Dodge Jeep. We look forward to having you as one of our valued customers for many more years to come! Jones Chrysler Dodge Jeep Management Team

July 20, 2024

Friendly considerate staff. I felt they truly cared about my needs! The cost is not their fault but they did tell me before the work was done . More

by DETRA.THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Jones Chrysler Dodge Jeep responded

It's great to hear that Stacy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chrysler Dodge Jeep! Jones Chrysler Dodge Jeep Management Team

July 18, 2024

Rebacca, Christian, Billy, Joel, and Peyton did a great job! Excellent service! Highly recommend them! More

by samanthaldevlin92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aereal Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caylen McAfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you, Samantha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chrysler Dodge Jeep . Jones Chrysler Dodge Jeep Management Team

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