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Jones Chrysler Dodge Jeep - Service Center

Savannah, TN

4.4
144 Reviews

144 Reviews of Jones Chrysler Dodge Jeep - Service Center

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April 02, 2025

Fast and friendly. Great people to work with. Explain everything in detail. Service has been excellent More

by Daryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Renfroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca
Apr 02, 2025 -

Jones Chrysler Dodge Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chrysler Dodge Jeep! Jones Chrysler Dodge Jeep Management Team

March 31, 2025

Great service and speedy repair for our service truck Very good cooperation and communication on repairs made More

by skelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Renfroe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Jones Chrysler Dodge Jeep responded

Thanks for sharing about your experience with Jones Chrysler Dodge Jeep. We appreciate your business and hope to see you again soon! Jones Chrysler Dodge Jeep Management Team

March 29, 2025

I don’t know witch time I brought one in or vehicle this review is for. More

by rosban12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chrysler Dodge Jeep. Jones Chrysler Dodge Jeep Management Team

March 23, 2025

Lady in service was very helpful. She helped me out a lot with my problems More

by JASONMORRIS1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Mar 25, 2025 -

Jones Chrysler Dodge Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jason, and look forward to your next visit. Jones Chrysler Dodge Jeep Management Team

March 20, 2025

They were able to get my vehicle in right away for an oil change Great service More

by hmd1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Renfroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for your feedback! We're glad we could get your vehicle in right away for an oil change and provide great service. We appreciate your support and look forward to assisting you again in the future!

March 07, 2025

Jones' service department is the best I have dealt with in a ling time. They make absolutely sure that I understand what they will do and that I am a happy customer when everything is done! I love Rebecca! More

by cloudy2075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca, Ashley
Mar 07, 2025 -

Jones Chrysler Dodge Jeep responded

Thanks for sharing your thoughts about your experience with Jones Chrysler Dodge Jeep. Rebecca, Ashley, and our team appreciate your business and hope to see you again soon! Jones Chrysler Dodge Jeep Management Team

March 02, 2025

The worst experience I’ve ever had at a dealership service department as far as the quality of work , I’ve bought several new & used vehicles over the years & have never experienced such a poor & un p More

by bbeckham39
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Renfroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

bbeckham39 responded

I do not mean this directly toward anyone other then the poor quality & craftsmanship of the job they done

Mar 06, 2025 -

Jones Chrysler Dodge Jeep responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please provide the best way to contact you, and I will make sure to follow up, or you can call (731) 925-9016. Andrew Pate Jones Chrysler Dodge Jeep Management Team (731) 925-9016

Mar 06, 2025 -

bbeckham39 responded

bbeckham39@yahoo.com or 931-722-1912. call or text

February 16, 2025

Excellent service . Rebecca was excellent and very helpful got the vehicle in and out . Thank you More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Feb 16, 2025 -

Jones Chrysler Dodge Jeep responded

Mark, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rebecca met your expectations. Thank you for choosing Jones Chrysler Dodge Jeep, we look forward to having you as a valued customer for many years! Jones Chrysler Dodge Jeep Management Team

February 01, 2025

I bought a ram truck from this dealership and I had a issue that I thought was a big problem, well I met this young lady by the name of Mrs. Rebecca, she took control of the situation and made it seem li More

by V.stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs. Rebecca
Feb 03, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you so much for your excellent review! We are so glad that Rebecca and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones Chrysler Dodge Jeep to be a positive one. Please don't hesitate to reach out if you need anything else. Jones Chrysler Dodge Jeep Management Team

January 24, 2025

I have not had any issues here since I bought my vehicle from them. Everyone is so nice and helpful! More

by RHONDAGOODWIN87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Renfroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Watkins
Jan 26, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Rhonda, and it's great to hear about your excellent experience here at Jones Chrysler Dodge Jeep. Jones Chrysler Dodge Jeep Management Team

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