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Jones Chrysler Dodge Jeep - Service Center

Savannah, TN

4.4
139 Reviews

139 Reviews of Jones Chrysler Dodge Jeep - Service Center

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March 07, 2025

Jones' service department is the best I have dealt with in a ling time. They make absolutely sure that I understand what they will do and that I am a happy customer when everything is done! I love Rebecca! More

by cloudy2075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca, Ashley
Mar 07, 2025 -

Jones Chrysler Dodge Jeep responded

Thanks for sharing your thoughts about your experience with Jones Chrysler Dodge Jeep. Rebecca, Ashley, and our team appreciate your business and hope to see you again soon! Jones Chrysler Dodge Jeep Management Team

March 02, 2025

The worst experience I’ve ever had at a dealership service department as far as the quality of work , I’ve bought several new & used vehicles over the years & have never experienced such a poor & un p More

by bbeckham39
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Renfroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

bbeckham39 responded

I do not mean this directly toward anyone other then the poor quality & craftsmanship of the job they done

Mar 06, 2025 -

Jones Chrysler Dodge Jeep responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please provide the best way to contact you, and I will make sure to follow up, or you can call (731) 925-9016. Andrew Pate Jones Chrysler Dodge Jeep Management Team (731) 925-9016

Mar 06, 2025 -

bbeckham39 responded

bbeckham39@yahoo.com or 931-722-1912. call or text

February 16, 2025

Excellent service . Rebecca was excellent and very helpful got the vehicle in and out . Thank you More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Feb 16, 2025 -

Jones Chrysler Dodge Jeep responded

Mark, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rebecca met your expectations. Thank you for choosing Jones Chrysler Dodge Jeep, we look forward to having you as a valued customer for many years! Jones Chrysler Dodge Jeep Management Team

February 01, 2025

I bought a ram truck from this dealership and I had a issue that I thought was a big problem, well I met this young lady by the name of Mrs. Rebecca, she took control of the situation and made it seem li More

by V.stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs. Rebecca
Feb 03, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you so much for your excellent review! We are so glad that Rebecca and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones Chrysler Dodge Jeep to be a positive one. Please don't hesitate to reach out if you need anything else. Jones Chrysler Dodge Jeep Management Team

January 24, 2025

I have not had any issues here since I bought my vehicle from them. Everyone is so nice and helpful! More

by RHONDAGOODWIN87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Renfroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Watkins
Jan 26, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Rhonda, and it's great to hear about your excellent experience here at Jones Chrysler Dodge Jeep. Jones Chrysler Dodge Jeep Management Team

January 20, 2025

Very professional and helpful. Very knowledgeable and were quick. Received truck back and it was still clean More

by dmoore6340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jan 20, 2025 -

Jones Chrysler Dodge Jeep responded

Thanks for sharing your thoughts about your experience with Jones Chrysler Dodge Jeep. We appreciate your business and hope to see you again soon! Jones Chrysler Dodge Jeep Management Team

January 05, 2025

Very professional and friendly. Did the work I needed done in a timely manner. Will bring my vehicle back to this dealership in the future. More

by silacci50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jan 05, 2025 -

Jones Chrysler Dodge Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones Chrysler Dodge Jeep to be a positive one. Please don't hesitate to reach out if you need anything else. Jones Chrysler Dodge Jeep Management Team

December 05, 2024

There is always friendly staff that assists us with any service related appointments or when we call. More

by linnearedmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Renfroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chrysler Dodge Jeep. Jones Chrysler Dodge Jeep Management Team

November 27, 2024

The work performed was good, the only problem was it took alot longer than expected. More

by psou63
Recommend Dealer
Yes
Employees Worked With
Jason Renfroe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chrysler Dodge Jeep. Jones Chrysler Dodge Jeep Management Team

November 27, 2024

They have a very knowledgeable service department. The people that work in the service department are polite and professional. More

by Blueskies57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Renfroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Jones Chrysler Dodge Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason met your service expectations. Thank you for choosing Jones Chrysler Dodge Jeep, we look forward to having you as a valued customer for many years to come! Jones Chrysler Dodge Jeep Management Team

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