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Jones Chrysler Dodge Jeep

Savannah, TN

Overview
Employees
Reviews
Vehicles
4.5
292 Reviews
A Large Selection of New & Pre-Owned Chrysler, Dodge, Jeep, and Ram Vehicles At Jones Chrysler Dodge Jeep RAM, we do not believe in limiting your choices. Our car dealership lets you choose a brand that satisfies your budget and lifestyle. Whether you want a commercial truck, a muscle coupe, a luxury sedan, or an off-road-ready SUV, we have your back with our new car inventory. Consider a new Ram like the Ram 1500, Ram 2500, Ram 3500, or Jeep Gladiator if you want a truck to tow and haul heavy loads. Drivers interested in an off-roading SUV can explore our new Jeep lineup, consisting of Jeep Compass, Jeep Renegade, Jeep Cherokee, Jeep Grand Cherokee, and Jeep Wrangler. We also have an impressive collection of performance-centered vehicles from our new Dodge inventory, including the Dodge Durango, Dodge Challenger, and Dodge Charger. And if you are searching for family-friendly vehicles, our new Chrysler inventory, like the Pacifica and Chrysler Pacifica Hybrid, will suit your needs.
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1350 Wayne Rd

Savannah, TN

38372

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Showing 292 reviews

May 10, 2024

After a few hiccups we got it sorted out and everything worked out perfectly glad to be in my new truck More

by kennyandhilary2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Jones Chrysler Dodge Jeep responded

Kenny and Hilary, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jones Chrysler Dodge Jeep are glad to have you as a customer. Jones Chrysler Dodge Jeep Management Team

May 09, 2024

Jeremy is a very nice salesman, he is friendly and knowlegeable, always available to answer any questions either in person or over the phone. He was extremely helpful during our car search and purchas More

by auxiqualey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Jones Chrysler Dodge Jeep Management Team

May 09, 2024

It was not a Very Good Visit, except for Rebecca. She was very understanding and answered my questions More

by TNPATRIOTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca
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May 12, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Starla Shaw Jones Chrysler Dodge Jeep Management Team (731) 925-9016

May 01, 2024

Everyone was very pleasant and knowledgeable. Answered any/all questions we had and even took the time to listen to all of our concerns and dislikes in other models. Kody White, although new to t More

by tweety539
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kody White
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May 02, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you so much for your wonderful review! We are thrilled that Kody and our team had the opportunity to provide you with great service. We thank you for choosing Jones Chrysler Dodge Jeep! Jones Chrysler Dodge Jeep Management Team

April 28, 2024

The staff was very attentive and did a thorough job. They took very good care of my needs, I highly recommend this dealership. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
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Apr 29, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for your business and this review, Ken. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chrysler Dodge Jeep Management Team

April 19, 2024

Wonderful service friendly employees, didn’t make me wait too long. I love Jones! I will always take my car there for service More

by MARYLEEBIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chrysler Dodge Jeep Management Team

April 17, 2024

Do not buy from this place. Only because the GM doesn’t care about his customers. I had issues with check engine light a day after purchase. Vehicle was not serviced as claim. H More

by Daughter of a Mason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dave Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Benton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Renfroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Jones Chrysler Dodge Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Starla Shaw Jones Chrysler Dodge Jeep Management Team (731) 925-9016

May 08, 2024 -

Daughter of a Mason responded

I responded privately telling y’all to call and the situation and nobody ever called. Why have a page saying we’re sorry to sound good to the public knowing you’re not sorry about anything just a bunch of liars.

April 04, 2024

The experience was amazing. Everyone was nice and friendly. We Will be coming back in the future More

by TASHA_102186
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Jones Chrysler Dodge Jeep responded

We are so glad that we had the opportunity to work with you, Tasha, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jones Chrysler Dodge Jeep Management Team

April 02, 2024

I enjoy bringing my vehicle their. This visit was a little different my vehicle had to stay, and I didn't know it untill I got there, I stay 2 hours away also my paperwork said one thi More

by BETTSEUGENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for bringing this to our attention, Eugene, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please provide the best way to contact you and I will make sure to follow up, or you can call (731) 925-9016 and ask for Starla Shaw. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jones Chrysler Dodge Jeep Management Team

March 28, 2024

Poor communication, lake of car for my truck when being worked on. Not driving repairs in a timely manner, service and maintenance don't communicate on jobs. More

by DINGLERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Renfroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : other service folks
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Mar 31, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for this feedback. We're very sorry you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again. Please provide the best way to contact you, and I will follow up. You can also call (731) 925-9016 and ask for Starla Shaw. Starla Shaw Jones Chrysler Dodge Jeep Management Team (731) 925-9016

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