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Jones Chrysler Dodge Jeep

Savannah, TN

4.5
271 Reviews
A Large Selection of New & Pre-Owned Chrysler, Dodge, Jeep, and Ram Vehicles At Jones Chrysler Dodge Jeep RAM, we do not believe in limiting your choices. Our car dealership lets you choose a brand that satisfies your budget and lifestyle. Whether you want a commercial truck, a muscle coupe, a luxury sedan, or an off-road-ready SUV, we have your back with our new car inventory. Consider a new Ram like the Ram 1500, Ram 2500, Ram 3500, or Jeep Gladiator if you want a truck to tow and haul heavy loads. Drivers interested in an off-roading SUV can explore our new Jeep lineup, consisting of Jeep Compass, Jeep Renegade, Jeep Cherokee, Jeep Grand Cherokee, and Jeep Wrangler. We also have an impressive collection of performance-centered vehicles from our new Dodge inventory, including the Dodge Durango, Dodge Challenger, and Dodge Charger. And if you are searching for family-friendly vehicles, our new Chrysler inventory, like the Pacifica and Chrysler Pacifica Hybrid, will suit your needs.
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1350 Wayne Rd

Savannah, TN

38372

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Showing 271 reviews

July 02, 2024

Great interaction with the sales rep. Buying experience with ease. I would definitely recommend this dealership. More

by web4us
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy the online specialist
Jul 02, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you so much for your wonderful review! We are thrilled that Ashley and Amy had the opportunity to provide you with great service. We thank you for choosing Jones Chrysler Dodge Jeep! Jones Chrysler Dodge Jeep Management Team

June 27, 2024

Rebecca did a wonderful job getting my Jeep serviced. She was very professional and courteous. She went above and beyond making everyone feel welcome ( there were four of us getting our cars serviced) . More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca 5 stars
Jun 27, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you so much, Joe, for your excellent review! We are so glad that Rebecca had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones Chrysler Dodge Jeep to be positive. Please don't hesitate to reach out if you need anything else. Jones Chrysler Dodge Jeep Management Team

June 26, 2024

Oil change was fast good customer service one of the best service centers timely service More

by deborah913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Emmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Jones Chrysler Dodge Jeep responded

Deborah, Thanks for sharing your thoughts about your service experience with Jones Chrysler Dodge Jeep. We appreciate your business and hope to see you again soon! Jones Chrysler Dodge Jeep Management Team

June 21, 2024

I waited over 2 years for my truck to be repaired. Only fixed half the problem under the recall from July 2022. When it was finally repaired June 20,2024 I was charged 700.00 to complete the repair wh More

by KIMBERLY LAIRD
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris the service manager
Jun 26, 2024 -

Jones Chrysler Dodge Jeep responded

Kimberly, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Starla Shaw Jones Chrysler Dodge Jeep Management Team (731) 925-9016

June 19, 2024

Great customer service and fast customer service with a rapid response to my telephone call More

by mr.white1050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Renfroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you so much for your excellent review! Please don't hesitate to reach out if you need anything else. Jones Chrysler Dodge Jeep Management Team

June 18, 2024

Great sales staff. Not impressed with finance or service group. So disappointed. Live and learn. More

by kevinarnett45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashley Pineda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Renfroe
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Jones Chrysler Dodge Jeep responded

Kevin, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please provide the best way to contact you and I will make sure to follow up, or you can call (713)925-9016 and ask for Starla Shaw. Starla Shaw Jones Chrysler Dodge Jeep Management Team (731) 925-9016

June 17, 2024

I was very happy with my experience. My sells person Ashley was very helpful.I very pleased. More

by craig_c0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for your very kind review, Craig. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chrysler Dodge Jeep . Jones Chrysler Dodge Jeep Management Team

June 15, 2024

The staff did great. Everything was as it should be,from scheduling an appt,completing the work and communications about picking up my vehicle.I would return to them. More

by fbrooky35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca and christian
Jun 17, 2024 -

Jones Chrysler Dodge Jeep responded

Thanks for sharing your thoughts about your experience with Jones Chrysler Dodge Jeep . We appreciate your business and hope to see you again soon! Jones Chrysler Dodge Jeep Management Team

June 08, 2024

I had no problem getting in to get my tires rotated. I had problems at the Nissan place. The employees were super nice . More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
Jun 09, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you so much for your kind words, Pete, and for taking the time to leave us this wonderful feedback! Jones Chrysler Dodge Jeep Management Team

June 05, 2024

Great service and parts department. Friendly and knowledgeable. Did exactly what they told me, priced it to me first. Didn't have ro wait long. Will definitely go back. More

by SSTTAACCYYMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca, Christian, Justin
Jun 06, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones Chrysler Dodge Jeep Management Team

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