Jones Chrysler Dodge Jeep

Lady in service was very helpful. She helped me out a lot with my problems She helped me out a lot with my problems More

Do not recommend the service department at all from prior experience with the quality & craftsmanship experience with the quality & craftsmanship More

They were able to get my vehicle in right away for an oil change Great service change Great service More

everything went smoothly happy with everything and they handle the process professinaly glad with my purchase handle the process professinaly glad with my purchase More

We had a great experience. They were not pushy, had almost ready when we got there, didn’t have to spend hours there. They were not pushy, had almost ready when we got there, didn’t have to spend hours there. More

Jones' service department is the best I have dealt with in a ling time. They make absolutely sure that I understand what they will do and that I am a happy customer when everything is done! I love Rebecca! in a ling time. They make absolutely sure that I understand what they will do and that I am a happy customer when everything is done! I love Rebecca! She is the bomb! She really takes care of you. If this is "just" the service department, I will definitely come back and also when it's time to buy a new car! More

Your Chrysler Jeep Store used car department is not operating by your standards. I recently bought a 2022 Crysler Pacifica from Jones Chrysler in Savannah. I was told the vehicle went through a 175 in operating by your standards. I recently bought a 2022 Crysler Pacifica from Jones Chrysler in Savannah. I was told the vehicle went through a 175 inspection. On the way home from making the purchase I discovered the windshield washer did not work. When I got home I opened the hood and found the hood insulation pad was soaking wet. I took it off to find hoses disconnected and not in their proper retainers. It caused me to check further about other normal maintenance things and found the air filter and the cabin a/c filter were both in very bad shape. I bought new filters. I was only provided with one key fob. I was told that was all I was getting. I went to an auto locksmith and paid $327.00 for a second fob. So, during my first day of ownership, I had to put out $400.00. Besides that, I believe a dealership processing fee of over $900.00 is way too high. I argued it to no avail. Day Two: I bought a good quality air pressure gauge to check the tires as the car wanders a bit at highway speed. I found there are THREE different manufacturers of tires on my van, each with a different tread design. I called a tire center and was advised this is not a safe condition to have different tires on the van. So, I'll be putting 4 new tires on my 175 point inspected Jone's used van to the tune of $1000.00 I called the dealership about a paperwork snafu and was promised a call back from the Business Manager. That was 4 days ago. I was told the van is a one owner, it is, Avis Rental. I know this because I found their paperwork in the van. Poor detailing too. Crumbs under everything. Well, I made a mistake buying there. I'll have to live with it. BUYER BEWARE! By the way, my sales rep, Brian Howell was a bright spot. He is new in the car business, but he is a good guy More

The worst experience I’ve ever had at a dealership service department as far as the quality of work , I’ve bought several new & used vehicles over the years & have never experienced such a poor & un p service department as far as the quality of work , I’ve bought several new & used vehicles over the years & have never experienced such a poor & un professional service from a service department More

Very professional friendly and helpful and if I buy another vehicle it will be from you guys another vehicle it will be from you guys More

Jeremy was very patient and worked with us for several months to find the right Jeep. I would definitely use them again. months to find the right Jeep. I would definitely use them again. More