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Jones Chrysler Dodge Jeep

Savannah, TN

4.5
292 Reviews
A Large Selection of New & Pre-Owned Chrysler, Dodge, Jeep, and Ram Vehicles At Jones Chrysler Dodge Jeep RAM, we do not believe in limiting your choices. Our car dealership lets you choose a brand that satisfies your budget and lifestyle. Whether you want a commercial truck, a muscle coupe, a luxury sedan, or an off-road-ready SUV, we have your back with our new car inventory. Consider a new Ram like the Ram 1500, Ram 2500, Ram 3500, or Jeep Gladiator if you want a truck to tow and haul heavy loads. Drivers interested in an off-roading SUV can explore our new Jeep lineup, consisting of Jeep Compass, Jeep Renegade, Jeep Cherokee, Jeep Grand Cherokee, and Jeep Wrangler. We also have an impressive collection of performance-centered vehicles from our new Dodge inventory, including the Dodge Durango, Dodge Challenger, and Dodge Charger. And if you are searching for family-friendly vehicles, our new Chrysler inventory, like the Pacifica and Chrysler Pacifica Hybrid, will suit your needs.
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1350 Wayne Rd

Savannah, TN

38372

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Showing 292 reviews

October 22, 2023

Price was extremely high for a synthetic oil change and only give it 5,000 miles before another oil change. Had trouble with battery and backup battery but on the inspection reported it as good. More

by angelahugues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Jones Chrysler Dodge Jeep responded

Angela, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jones Chrysler Dodge Jeep Management Team

October 19, 2023

Good experience friendly people nice pickup would deal with again very very very very happy More

by JIMMYBALLARD115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Marques, Elizabeth Letson, Justin Calkins
Oct 20, 2023 -

Jones Chrysler Dodge Jeep responded

Jimmy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chrysler Dodge Jeep! Jones Chrysler Dodge Jeep Management Team

October 16, 2023

Sales person Carlos and his manager was respectful and considerate of our desire. Follow up on the purchase. More

by vera.sparks
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Marques
Oct 16, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you, Vera! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones Chrysler Dodge Jeep , we look forward to having you as one of our valued customers for many more years to come! Jones Chrysler Dodge Jeep Management Team

October 15, 2023

In person customer service was outstanding. Unfortunately prior to in person, we were on hold for 35 minutes waiting for the service department. NOBODY answered. We hung up after 35 minutes wit More

by jjanbla
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 15, 2023 -

Jones Chrysler Dodge Jeep responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations in person. Thank you for choosing Jones Chrysler Dodge Jeep. We will share your comments with the team and look forward to having you as one of our valued customers for many more years to come! Jones Chrysler Dodge Jeep Management Team

October 14, 2023

great experience with Jones CDJR service center they were very informative and quick with repairs More

by townsendjoel05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alyssa lupo
Oct 15, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chrysler Dodge Jeep . Jones Chrysler Dodge Jeep Management Team

October 13, 2023

Very ploite and knowledgeable. They give us a fair price for our trade and were glade to haggle More

by timholt661
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chrysler Dodge Jeep Management Team

October 10, 2023

Very professional service people. They have always made me feel like I was a very important customer even though I am just average More

by Abritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 11, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chrysler Dodge Jeep Management Team

October 10, 2023

Carlos was outstanding in helping us find what we were looking for. He went above and beyond. More

by rondaniel48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul White, Carlos Marques
Oct 11, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carlos and our team, and we look forward to working with you again. Jones Chrysler Dodge Jeep Management Team

October 08, 2023

Great staff, affordable rates, always ready to solve the problem easy in easy out service More

by davidnancysmith
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank was great to work with
Oct 09, 2023 -

Jones Chrysler Dodge Jeep responded

David, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chrysler Dodge Jeep Management Team

October 05, 2023

Great experience. Helpful people. I got the exact vehicle I wanted and the price was better than other dealers More

by perfectlyposh4811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Jones Chrysler Dodge Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chrysler Dodge Jeep Management Team

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