Jones Chevrolet Humboldt - Service Center

Great place n they treat you like family n if u need any thing u just ask thing u just ask More

They have always been great to work with. They check in periodically to make sure everything is ok with my vehicle. Great friendly service. They check in periodically to make sure everything is ok with my vehicle. Great friendly service. More

They had my truck for 10 months. They had to put a motor in it under the warranty. Went through 3 Service Managers while they had my truck and that was in the first few months they h They had to put a motor in it under the warranty. Went through 3 Service Managers while they had my truck and that was in the first few months they had it. No one would ever call us back about getting the approval on the work. Anytime I needed information I had to call them. The warranty company Portfolio sucks. The adjusters had to come out five times before anything was ever done. Then no word from them for months. Finally the service tech Tessa called and got it approve that day. So why did it take 6 months to get the approval. The motor was back ordered we were told for another 4 months. I had to rent cars the first six months or borrow a car and sometimes had to go without a car but was told we would NOT get any of our rental money back. The least they could do is pay the rental money back. Finally got the truck back 8-9-2024 only to find out they over filled the oil by three quarts. Had to take it back Saturday to get that fixed. I am so over this nightmare. Come on Jones Chevrolet pay back the rental money to at least help make the situation better. If not I plan on telling everyone on the internet my story and let them decide if they want to spend their hard earned money with this company. So no I am not statisfied with the length of time they had my truck. More

They were quick on my diagnosis and it didn't take long at all to repair the problem. at all to repair the problem. More

Jones Chevrolet, I have no problem telling peoples friends and family what good service and the hospitality about Jones Chevrolet a humble I hope in the future I will send you awesome customer and tha friends and family what good service and the hospitality about Jones Chevrolet a humble I hope in the future I will send you awesome customer and thank you so very much More

The estimated cost and time was accurate. I was pleased with the outcome. Will be inclined to return I was pleased with the outcome. Will be inclined to return More

wonderful staff and very caring about my knowledge of my car. I never go any where else car. I never go any where else More

I had to proactively reach out repeatedly to get updates, including to find out my car was/had been ready. Staff was friendly but each phone call was a major headache, I ended up waiting on hold for 15+ mins including to find out my car was/had been ready. Staff was friendly but each phone call was a major headache, I ended up waiting on hold for 15+ mins each time, and often it just rang to a completely wrong person after I'd been on hold for so long, and I would have to start the process all over. The service dept would not even let me state my business before just throwing me on hold. Very frustrating. More

David Was an Excellent salesman, he did have the usual salesman tactics, but over all would definitely use in again. salesman tactics, but over all would definitely use in again. More

Love the truck kiddos to General Manager Hoppe and sweet little Megan. They made it all worth the while. little Megan. They made it all worth the while. More