Jones Chevrolet Humboldt - Service Center

wonderful staff and very caring about my knowledge of my car. I never go any where else car. I never go any where else More

I had to proactively reach out repeatedly to get updates, including to find out my car was/had been ready. Staff was friendly but each phone call was a major headache, I ended up waiting on hold for 15+ mins including to find out my car was/had been ready. Staff was friendly but each phone call was a major headache, I ended up waiting on hold for 15+ mins each time, and often it just rang to a completely wrong person after I'd been on hold for so long, and I would have to start the process all over. The service dept would not even let me state my business before just throwing me on hold. Very frustrating. More

David Was an Excellent salesman, he did have the usual salesman tactics, but over all would definitely use in again. salesman tactics, but over all would definitely use in again. More

No communication. Customer service was very poor. Feel very misled by dealership. Don't feel they inspect used vehicles thoroughly before sale. Service dept closes ear Customer service was very poor. Feel very misled by dealership. Don't feel they inspect used vehicles thoroughly before sale. Service dept closes early frequently. No one was there when I picked the vehicle up from repair. Didn't get a clear explanation of what repairs were performed. No gas in car when purchased. No gas in loaner. No gas when picked up from repair. More

Love the truck kiddos to General Manager Hoppe and sweet little Megan. They made it all worth the while. little Megan. They made it all worth the while. More

Always very pleasant and friendly. Their service department is very thorough on the task for which I took my vehicle in for. They take care of all my maintenance on both vehicles. Their service department is very thorough on the task for which I took my vehicle in for. They take care of all my maintenance on both vehicles. More

Jones Chevrolet repaired the issue with my vehicle promptly and as promised. I do recommend them promptly and as promised. I do recommend them More

Very Polite knowledge About my car. I had a lot of work done to my car. It took only four days and l thank Jones for that. If it would of took longer l would of understood that to I had a lot of work done to my car. It took only four days and l thank Jones for that. If it would of took longer l would of understood that to More

When I checked out, they had several "recommended" services that I had already paid for. I had to make them look them up to ensure I had already previously gotten them. Also they listed coolant as lea services that I had already paid for. I had to make them look them up to ensure I had already previously gotten them. Also they listed coolant as leaking but did not say a word to me about it at checkout. When I called back they claimed it mist not have been. Very poor organization! More

Making appointments was easy go there didn't think I was going to find a parking place. Was told by jones dealership we bought our gladiator in Savannah from we thought we was getting 2 free oil changes and going to find a parking place. Was told by jones dealership we bought our gladiator in Savannah from we thought we was getting 2 free oil changes and I told the services lady and she had to say was I have know way of knowing that and just look at me. So now I will be driving 45 minutes to Savannah,Tn just to get a oil change. The wait time was fast. More