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Jones Chevrolet Humboldt - Service Center

Humboldt, TN

4.0
247 Reviews

247 Reviews of Jones Chevrolet Humboldt - Service Center

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August 05, 2024

The estimated cost and time was accurate. I was pleased with the outcome. Will be inclined to return More

by mary_b2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham, Cody Hathorn
Aug 05, 2024 -

Jones Chevrolet Humboldt responded

Mary, Thank you for choosing Jones Chevrolet Humboldt. Your feedback and rating mean a lot to us. We're glad Crystal, Tessa, and Cody were able to help, and we hope to see you again! Jones Chevrolet Humboldt Management Team

August 05, 2024

Jones Chevrolet, I have no problem telling peoples friends and family what good service and the hospitality about Jones Chevrolet a humble I hope in the future I will send you awesome customer and tha More

by SONKAB771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlene Hiraldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Nathaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Jordan, Robert Cowden, Carlo Ianni, Devin Burnside, Mariano Boites, Tessa Buckingham, Cody Hathorn
Aug 05, 2024 -

Jones Chevrolet Humboldt responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

August 05, 2024

They were quick on my diagnosis and it didn't take long at all to repair the problem. More

by Monique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hathorn
Aug 05, 2024 -

Jones Chevrolet Humboldt responded

Monique, Thank you for the kind words for our service department! We look forward to sharing your compliments with Cody and our team. Please don't hesitate to let us know if we can be of further assistance. Jones Chevrolet Humboldt Management Team

August 04, 2024

wonderful staff and very caring about my knowledge of my car. I never go any where else More

by winfmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham, Cody Hathorn
Aug 04, 2024 -

Jones Chevrolet Humboldt responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

August 01, 2024

I had to proactively reach out repeatedly to get updates, including to find out my car was/had been ready. Staff was friendly but each phone call was a major headache, I ended up waiting on hold for 15+ mins More

by ewylde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham, Cody Hathorn
Aug 02, 2024 -

Jones Chevrolet Humboldt responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jones Chevrolet Humboldt Management Team

August 01, 2024

David Was an Excellent salesman, he did have the usual salesman tactics, but over all would definitely use in again. More

by keithjoliver
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylen Ahlquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ozment
Aug 02, 2024 -

Jones Chevrolet Humboldt responded

Keith, Thank you for your very kind review. David and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

July 27, 2024

No communication. Customer service was very poor. Feel very misled by dealership. Don't feel they inspect used vehicles thoroughly before sale. Service dept closes ear More

by Clayparis12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Pettit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hoppe, Tessa Buckingham
Jul 31, 2024 -

Jones Chevrolet Humboldt responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

July 27, 2024

Love the truck kiddos to General Manager Hoppe and sweet little Megan. They made it all worth the while. More

by cclaunch60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Pettit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hoppe
Jul 28, 2024 -

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

July 17, 2024

Always very pleasant and friendly. Their service department is very thorough on the task for which I took my vehicle in for. They take care of all my maintenance on both vehicles. More

by Sadie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Tilley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham
Jul 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you, Sadie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones Chevrolet Humboldt. We look forward to having you as one of our valued customers for many more years to come! Jones Chevrolet Humboldt Management Team

July 17, 2024

Jones Chevrolet repaired the issue with my vehicle promptly and as promised. I do recommend them More

by Mikemccallum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham, Cody Hathorn
Jul 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you, Mike, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

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