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Jones Chevrolet Humboldt - Service Center

Humboldt, TN

4.0
244 Reviews

244 Reviews of Jones Chevrolet Humboldt - Service Center

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October 19, 2024

Jones has always gotten me in and out quickly. They don't do anything other than what is scheduled unless calling or coming into waiting room and asking and explaining the prices. More

by rgsweat001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones Chevrolet Humboldt to be a positive one. Please don't hesitate to reach out if you need anything else. Jones Chevrolet Humboldt Management Team

October 16, 2024

I love this dealership I drive 45 miles just to take my truck to get it serviced here because they're fast and trustworthy More

by denver.bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you, Denver! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones Chevrolet Humboldt. We look forward to having you as one of our valued customers for many more years to come! Jones Chevrolet Humboldt Management Team

October 16, 2024

Oil light was not reset after oil change and sticker on my dash read next oil change 9/26/25. Highly disappointed this is not the 1st time. More

by LADYDION08.DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nino Ianni
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hoppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Pettit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Cowden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Castleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Belew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Frazier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylen Ahlquist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Jones Chevrolet Humboldt responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

October 15, 2024

They treat us with respect and seem to be transparent in the work they do unlike Serra! We never feel like we are taken advantage of and they take car shield ! Serra told us they do not take it even tho the More

by Retina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

October 13, 2024

$100 oil change, made me wait over 1 hour, didn't even really check where my oil was for the oil consumption test, and tried to quote me almost $500 on things I didn't need. I definitely do not recommend. More

by emcbake2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Trennepohl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Jones Chevrolet Humboldt responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

October 13, 2024

Service was quick. States that a tire rotation was done which it was not . Tire pressure wasn’t even set to the appropriate tire pressure and was still showing the exac More

by KYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Jones Chevrolet Humboldt responded

Kyle, We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. Thank you again for your input, and we hope to hear from you soon. Please provide the best way to contact you and I will make sure to follow up, or you can reach out to us directly at (731) 798-2766. Jones Chevrolet Humboldt Management Team

October 12, 2024

Everything was quick and easy. In and out. Easy peasy. No issues. Thank you so much. More

by YEE_MARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Jones Chevrolet Humboldt responded

Marie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

October 11, 2024

Very satisfying visit. Everything was perfect from scheduling to oil change. I couldn't have asked for anything better. More

by barthfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Jones Chevrolet Humboldt responded

It's great to hear that Crystal was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

October 10, 2024

I think you should check the brakes/pads on used trucks cost 1000 bucks to fix with A truck under 40000 when I bought it and my payment is nearly 900 a month More

by gray-felicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Jones Chevrolet Humboldt responded

We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones Chevrolet Humboldt to be a positive one. Please don't hesitate to reach out if you need anything else. Jones Chevrolet Humboldt Management Team

October 07, 2024

Honest techs. Nice Employees. Dealership makes you feel appreciated. The feeling is nice when dealerships are honest and not trying to make extra money More

by DAVIDLJOHNSON30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Jones Chevrolet Humboldt responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones Chevrolet Humboldt Management Team

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