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Jones Chevrolet Humboldt - Service Center

Humboldt, TN

4.0
250 Reviews

250 Reviews of Jones Chevrolet Humboldt - Service Center

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December 13, 2023

Spoke to Robert Cowden for general information. He was more than helpful and understood all my questions plus more. He is very easy to talk to and work with for your car buying needs. 10/10 Recomme More

by baileywilliams22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cowden
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December 08, 2023

Misleading website Appointments mean nothing The service hours on the website are wrong, they know it but haven't fixed it. Appointments only get you a ticket on the board then the tech decides when he want More

by chief2505
Recommend Dealer
No
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Dec 12, 2023 -

Jones Chevrolet Humboldt responded

Providing a positive experience is our top priority, and we're sorry that we failed here. I wanted to reach out to let you know that our website hours have been updated accordingly and we do appreciate you bringing this to our attention. Megan Gastelum Jones Chevrolet Humboldt Management Team (731) 798-2766

December 06, 2023

When I called to set up an appt for oil change the person that answered was very helpful. Oil change was done on a timely matter and was called to let me know my vehicle was ready for pick up More

by estellavillalobos76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Dec 07, 2023 -

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

December 04, 2023

Quick and pleasant Friendly staff and clean waiting room also shop was clean Starting on time More

by DAVID@EPLUS.NET
Recommend Dealer
Yes
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Dec 05, 2023 -

Jones Chevrolet Humboldt responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones Chevrolet Humboldt to be a positive one. Please don't hesitate to reach out if you need anything else. Jones Chevrolet Humboldt Management Team

December 02, 2023

The dealership was friendly and accommodating I also experienced efficient service in a clean environment More

by msrenia1970
Recommend Dealer
Yes
Employees Worked With
I don't remember her name
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Dec 02, 2023 -

Jones Chevrolet Humboldt responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

November 30, 2023

He didn't get me the vehicle I wanted He was to sell me a 2022 tk he put me in a 2020 More

by Jmoore238
Recommend Dealer
No
Employees Worked With
Don't remember name
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Dec 04, 2023 -

Jones Chevrolet Humboldt responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

November 26, 2023

Could be better You sales person was horrible and made promises he couldn't keep that were not accurate for the actual deal More

by barrellgirl87
Recommend Dealer
No
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Nov 27, 2023 -

Jones Chevrolet Humboldt responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Please provide the best way to contact you and we will make sure to follow up, or you can reach out to us directly at (731) 798-2766. Thank you for your time, and hopefully, we can get to the bottom of this. Jones Chevrolet Humboldt Management Team

November 20, 2023

Service department was easy to work with when scheduling an appointment for service!. When I arrived I was met with a smile & wanting to help! More

by dcdeaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name in service department.
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Nov 20, 2023 -

Jones Chevrolet Humboldt responded

It's great to hear our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

November 20, 2023

wonderful service and so helpful I can always count on them to help Just a wonderful service department and sales department More

by winfmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Cox, Nash Powell
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Nov 20, 2023 -

Jones Chevrolet Humboldt responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

November 19, 2023

A very friendly environment I had a great first time experience. My brother usually brings the car there, Also it was done in a timely manner. More

by LESLIEPIRTLE69
Recommend Dealer
Yes
Employees Worked With
I think her was name Crystal??
Report | Print
Nov 20, 2023 -

Jones Chevrolet Humboldt responded

Thank you for choosing Jones Chevrolet Humboldt. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones Chevrolet Humboldt Management Team

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