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Jones Chevrolet Humboldt - Service Center

Humboldt, TN

4.0
244 Reviews

244 Reviews of Jones Chevrolet Humboldt - Service Center

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January 12, 2024

Went for service had body damage tied up vehicle for a week while damage repaired More

by Budhuston37
Recommend Dealer
Yes
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Jan 12, 2024 -

Jones Chevrolet Humboldt responded

Bud, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones Chevrolet Humboldt Management Team

January 12, 2024

The staff is always easy to deal with and they take good care of my vehicle. I haven't had any negative experiences with the service department at Jones in over 15 years of doing business with them. More

by kevinrich78
Recommend Dealer
Yes
Employees Worked With
Crystal
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Jan 12, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing your thoughts about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

January 12, 2024

We went to look at floor mats. GM parts. Grant got us literature and ordered them. Tina helped and checked us out. More

by mlknpjk
Recommend Dealer
Yes
Employees Worked With
Grant Tilly and Tina in parts.
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Jan 12, 2024 -

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

January 12, 2024

We have always had a great relationship with Jones Chevrolet. I do miss some people that were there 6 months ago. More

by roseallmon
Recommend Dealer
Yes
Employees Worked With
Tessa
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Jan 14, 2024 -

Jones Chevrolet Humboldt responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

January 12, 2024

Everyone’s friendly and helpful very knowledgeable for service only vehicle and its needs and parts More

by nwickline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winston Ballentine, Tony Franklin
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Jan 14, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

January 11, 2024

They were thorough, patient and efficient. I will definitely use Jones for all of my future auto purchases. More

by TRULLJACKSON
Recommend Dealer
Yes
Employees Worked With
Tessa
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Jan 12, 2024 -

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

January 11, 2024

I have found from front door to back. ... excellence. Friendly, personable, quality staff.???????????? Great dealership More

by letson777
Recommend Dealer
Yes
Employees Worked With
I have found from front door to back.... excellence. Friendly, personable, quality staff.????????????
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Jan 12, 2024 -

Jones Chevrolet Humboldt responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

January 11, 2024

I am enjoying my new truck Debricko was great. I wished they would have washed my car and got the sticker goop off the windows of my brand new truck, but other than that my experience was fantasti More

by TAYLOR.KATIEROSE
Recommend Dealer
Yes
Employees Worked With
Debricko
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Jan 12, 2024 -

Jones Chevrolet Humboldt responded

Taylor, Thank you for the kind words for our service department! We look forward to sharing your compliments with Debricko, and don't hesitate to let us know if we can be of further assistance. Congratrulations on your new truck! Jones Chevrolet Humboldt Management Team

January 11, 2024

Very good experience Price was a little high but very quick service and helpful Super More

by djpat1200
Recommend Dealer
Yes
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Jan 12, 2024 -

Jones Chevrolet Humboldt responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones Chevrolet Humboldt, we look forward to having you as one of our valued customers for many more years to come! Jones Chevrolet Humboldt Management Team

January 11, 2024

Poor. Mechanics break things on tire. Don't rotate tires like they claim, and then charge for it. Called to complain and 'couldn't do anything' oil change More

by JENNYFLOWERS10
Recommend Dealer
No
Employees Worked With
Service dept
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Jan 15, 2024 -

Jones Chevrolet Humboldt responded

Jenny, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

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