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Jones Chevrolet Humboldt - Service Center

Humboldt, TN

4.0
250 Reviews

250 Reviews of Jones Chevrolet Humboldt - Service Center

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January 13, 2024

I didn't even get my car worked on. They told me I should have taken it to a Ford dealer. More

by SANBUNNIES
Recommend Dealer
No
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Jan 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

January 13, 2024

Oil on fender door handle and steering wheel hand towel left under hood Poor service More

by JDGUNKNOWN
Recommend Dealer
No
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Jan 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. At your convenience please provide us with you contact information so that we can reach out and discuss your visit further. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

January 13, 2024

Very professional and friendly staff. Always a pleasure doing business with them Staff makes you feel like family More

by TJOYCE34
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
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Jan 14, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones Chevrolet Humboldt Management Team

January 12, 2024

All right Okay alright? ? awesome. Her and Bob are fantastic, very helpful. The person I bought my care from is no longer there. More

by RUSSELL5608
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Jan 12, 2024 -

Jones Chevrolet Humboldt responded

Russell, We are very happy to hear Bob and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

January 12, 2024

Quick service and friendly. Was very helpful in getting what I needed Quick service and friendly. They were very helpful in getting what I needed. Very informative More

by Jay_pt23
Recommend Dealer
Yes
Employees Worked With
Idr
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Jan 12, 2024 -

Jones Chevrolet Humboldt responded

Jay, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

January 12, 2024

Great! Fantastic! Awesome! Best service ever!!! Wonderful experience! Fast service and great communication Nice people More

by chartaviopolk
Recommend Dealer
Yes
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Jan 12, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

January 12, 2024

Went for service had body damage tied up vehicle for a week while damage repaired More

by Budhuston37
Recommend Dealer
Yes
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Jan 12, 2024 -

Jones Chevrolet Humboldt responded

Bud, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones Chevrolet Humboldt Management Team

January 12, 2024

The staff is always easy to deal with and they take good care of my vehicle. I haven't had any negative experiences with the service department at Jones in over 15 years of doing business with them. More

by kevinrich78
Recommend Dealer
Yes
Employees Worked With
Crystal
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Jan 12, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing your thoughts about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

January 12, 2024

We went to look at floor mats. GM parts. Grant got us literature and ordered them. Tina helped and checked us out. More

by mlknpjk
Recommend Dealer
Yes
Employees Worked With
Grant Tilly and Tina in parts.
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Jan 12, 2024 -

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

January 12, 2024

We have always had a great relationship with Jones Chevrolet. I do miss some people that were there 6 months ago. More

by roseallmon
Recommend Dealer
Yes
Employees Worked With
Tessa
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Jan 14, 2024 -

Jones Chevrolet Humboldt responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

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