Jones Chevrolet Humboldt - Service Center

The clerk took my $15. 00 discount ticket but did not apply it to my invoice. I've got to bring the invoice back for her to correct. 00 discount ticket but did not apply it to my invoice. I've got to bring the invoice back for her to correct. More

Excellent customer service and friendly staff. Clean waiting area. Easy access and exit to service area Clean waiting area. Easy access and exit to service area More

Friendly. Kept me informed. Provided guidance on current service and needs. Very understanding with costs involved Kept me informed. Provided guidance on current service and needs. Very understanding with costs involved More

I brought my truck in for repairs twice. I was told that I have metal in my transmission fluid because I denied a transmission flush. I was told that I have metal in my transmission fluid because I denied a transmission flush. More

As far as the service center goes I just wish parts were delivered faster for repairs. I'm not even 2 months in on my contract and I'm waiting for two different parts for two different repairs for my vehicl delivered faster for repairs. I'm not even 2 months in on my contract and I'm waiting for two different parts for two different repairs for my vehicle. I wish I was getting updates as well for people waiting on parts not knowing/worried when that vehicle will be breaking down. As far as the people there very informative they let you know exactly what the problem is and what to expect going forward. Besides waiting for parts for repair everything else is pretty great. More

Fast, friendly and knowledgeable staff Kept me imformed and answered all my questions and concerns and answered all my questions and concerns More

He knew what need to be done n went beyond i think to help me help me More

The ladies in the service department always make sure I'm satisfied. I'm glad they know how to treat people with dignity and common courtesy. satisfied. I'm glad they know how to treat people with dignity and common courtesy. More

I came from out of state. They didn't complete the deal as we discussed. The vehicle I bought had two issues that had to be fixed by my local Ford Dealership, even though it They didn't complete the deal as we discussed. The vehicle I bought had two issues that had to be fixed by my local Ford Dealership, even though it was warranty work. Good communications before the sale, but had to call three times to talk to my Salesperson after the sale. Still did not complete all verbal agreements. Pushed the issue off on the Service Department and they never called me. Dont believe they ever had intensions to call me back since I live in Arkansas. More

Okay It was fine, showed up at 8:00and I was gone by10:00.I am satisfied. Thanks by10:00.I am satisfied. Thanks More