Jones Chevrolet Humboldt - Service Center

I feel this dealership cares about my concerns. The staff is always professional and ready to assist. Megan Pettit provided outstanding customer service answering questions about my existing warran The staff is always professional and ready to assist. Megan Pettit provided outstanding customer service answering questions about my existing warranty. Thomas Johnson in the service department also provided excellent customer service. I have visited other dealerships but this one outshines the rest. More

took truck in to get seat fixed gave crystal my name address phone number, went back 2 weeks later truck had not been looked at she failed to put any if my information in computer, Bad customer service. address phone number, went back 2 weeks later truck had not been looked at she failed to put any if my information in computer, Bad customer service. on her part, I then spoke to service manager and he got truck in next day More

Well they did a fuel system flush I told them I didn’t want tthen charged me for rotating my tires that they did not do Suspected it before this time I put 40psi in front tires 35 in rear. They never ro want tthen charged me for rotating my tires that they did not do Suspected it before this time I put 40psi in front tires 35 in rear. They never rotated my tires and charged me for it every time I get my oil changed they want to do something extra. Has Chevy become poor quality or is it just for more money More

I enjoy coming in I get a very warm wellcome, Crystal andTessa do a great job getting everything done with a very friendly greeting. andTessa do a great job getting everything done with a very friendly greeting. More

Excellent service I was told it would take about an hour to check my vehicle out. to check my vehicle out. More

The place is clean and the staff are respectful and helpful. Very good listener and cover all issues. helpful. Very good listener and cover all issues. More

The clerk took my $15. 00 discount ticket but did not apply it to my invoice. I've got to bring the invoice back for her to correct. 00 discount ticket but did not apply it to my invoice. I've got to bring the invoice back for her to correct. More

Excellent customer service and friendly staff. Clean waiting area. Easy access and exit to service area Clean waiting area. Easy access and exit to service area More

Friendly. Kept me informed. Provided guidance on current service and needs. Very understanding with costs involved Kept me informed. Provided guidance on current service and needs. Very understanding with costs involved More

I brought my truck in for repairs twice. I was told that I have metal in my transmission fluid because I denied a transmission flush. I was told that I have metal in my transmission fluid because I denied a transmission flush. More