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Jones Chevrolet Humboldt - Service Center

Humboldt, TN

4.0
247 Reviews

247 Reviews of Jones Chevrolet Humboldt - Service Center

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January 22, 2025

Fast, friendly and pay attention to any abnormalities… I love this place.. highly recommend… will return again More

by MOSLEYMARSHAUNDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

January 11, 2025

I have been buying parts from Grant for about 15 years and he is one of the most knowledgeable and courteous parts salesmen that I have ever known. He is extremely proficient in ordering a part I need if More

by Scott M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Jones Chevrolet Humboldt responded

Scott, Thank you for taking the time to share your feedback with us. Grant and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones Chevrolet Humboldt Management Team

January 10, 2025

Jones is very appreciated in Sales, Finance, and Service Departments. The GM is AWSOME making sure you're taken care of👍🏾 More

by ljohnson9468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Nathaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Pettit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

December 21, 2024

Great service and communication about appointments and any warranty issues are great. Past experience with warranty work was top notch. More

by WF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jania
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Dec 23, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

December 19, 2024

I was satisfied gave me information that I needed thank you they got me in and out at a good time More

by deloisbcole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chevrolet Humboldt Management Team

December 19, 2024

The task was completed in a fair time. My wait time was minimal so I could move on. More

by Jrfren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

December 17, 2024

Wait time for oil change is always at least an hour , with an appointment! Not acceptable More

by bturnbow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jones Chevrolet Humboldt Management Team

December 15, 2024

It was easy to get a service appointment and later to get new tires and alignment. More

by Dirtmapping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

December 12, 2024

Friendly service department; very punctual Nice waiting room,gave me my first oil change free More

by pearlbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

December 07, 2024

Crystal is an excellent service advisor and the staff is very helpful. I highly recommend this service department. More

by BRNDYWILLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Crystal here at Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

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