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Jones Chevrolet Humboldt - Service Center

Humboldt, TN

4.0
249 Reviews

249 Reviews of Jones Chevrolet Humboldt - Service Center

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March 07, 2025

Beautiful smile and a great attitude . . When in customer service , these ywo are necessary for a successful service 😊 More

by joskiegilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janya Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Jones Chevrolet Humboldt responded

We are very happy to hear Crystal, Janya, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

February 26, 2025

She was very nice. Service was quick. Waiting room was large and clean. Will definitely use them again. More

by MWATTS0922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janya Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

February 23, 2025

Worse dealership located in west Tennessee. . The finance department just lies to you and covers things up More

by DAKOTA22S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janya Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Jones Chevrolet Humboldt responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Megan Gastelum Jones Chevrolet Humboldt Management Team (731) 798-2766

January 22, 2025

Fast, friendly and pay attention to any abnormalities… I love this place.. highly recommend… will return again More

by MOSLEYMARSHAUNDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham
Report | Print
Jan 23, 2025 -

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

January 11, 2025

I have been buying parts from Grant for about 15 years and he is one of the most knowledgeable and courteous parts salesmen that I have ever known. He is extremely proficient in ordering a part I need if More

by Scott M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Jones Chevrolet Humboldt responded

Scott, Thank you for taking the time to share your feedback with us. Grant and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones Chevrolet Humboldt Management Team

January 10, 2025

Jones is very appreciated in Sales, Finance, and Service Departments. The GM is AWSOME making sure you're taken care of👍🏾 More

by ljohnson9468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Nathaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Pettit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham
Report | Print
Jan 13, 2025 -

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

December 21, 2024

Great service and communication about appointments and any warranty issues are great. Past experience with warranty work was top notch. More

by WF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jania, Tessa Buckingham
Report | Print
Dec 23, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

December 19, 2024

The task was completed in a fair time. My wait time was minimal so I could move on. More

by Jrfren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham
Report | Print
Dec 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

December 19, 2024

I was satisfied gave me information that I needed thank you they got me in and out at a good time More

by deloisbcole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
Report | Print
Dec 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chevrolet Humboldt Management Team

December 17, 2024

Wait time for oil change is always at least an hour , with an appointment! Not acceptable More

by bturnbow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham
Report | Print
Dec 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jones Chevrolet Humboldt Management Team

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