Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jones Chevrolet Humboldt - Service Center

Humboldt, TN

4.0
244 Reviews

244 Reviews of Jones Chevrolet Humboldt - Service Center

Sort by
December 21, 2024

Great service and communication about appointments and any warranty issues are great. Past experience with warranty work was top notch. More

by WF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jania
Report | Print
Dec 23, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

December 19, 2024

I was satisfied gave me information that I needed thank you they got me in and out at a good time More

by deloisbcole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chevrolet Humboldt Management Team

December 19, 2024

The task was completed in a fair time. My wait time was minimal so I could move on. More

by Jrfren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

December 17, 2024

Wait time for oil change is always at least an hour , with an appointment! Not acceptable More

by bturnbow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jones Chevrolet Humboldt Management Team

December 15, 2024

It was easy to get a service appointment and later to get new tires and alignment. More

by Dirtmapping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

December 12, 2024

Friendly service department; very punctual Nice waiting room,gave me my first oil change free More

by pearlbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

December 07, 2024

Crystal is an excellent service advisor and the staff is very helpful. I highly recommend this service department. More

by BRNDYWILLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Crystal here at Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

December 06, 2024

Very efficient and knowledgeable about their products. Great customer service. Very helpful and accommodating staff More

by kimholt1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nino Ianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your thoughts on working with our team, Kim. We're glad to hear we delivered such a great experience! Jones Chevrolet Humboldt Management Team

December 05, 2024

I am very satisfied with my truck and the custermer service representative for keeping her word about reparing my seat and having service done More

by Bryan Buntin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff Meg
Report | Print
Dec 06, 2024 -

Jones Chevrolet Humboldt responded

Thank you, Bryan, for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

December 03, 2024

Visits are usually lengthy but they did provide a ride home and back to the dealership this time. I don't know there situation mechanic wise. Maybe they don't have enough people hired to take care of jobs More

by wrm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for your review! We do apologize for the long waiting time and truly appreciate your patience. Please don't hesitate to reach out if you need anything else. Jones Chevrolet Humboldt Management Team

1
2
...
25