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Jones Chevrolet Humboldt

Humboldt, TN

4.4
599 Reviews
Call Dealership (731) 798-2766

5390 US Highway 45 Bypass

Humboldt, TN

38343

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599 Reviews of Jones Chevrolet Humboldt

December 01, 2024

Friendly greeting, comfortable waiting area. Prompt service. The whole process was very simple to complete. More

by Mike M.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
Report | Print
Dec 01, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much, Mike, for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chevrolet Humboldt Management Team

November 30, 2024

Still haven’t fix the problem. You have 8:00am appointment they look a you’re vehicle @ 1:00 pm . More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tessa Buckingham
Report | Print
Dec 04, 2024 -

Jones Chevrolet Humboldt responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Andrew Pate Jones Chevrolet Humboldt Management Team (731) 798-2766

November 28, 2024

Cliff was excellent to work with. Detailed, timely and made it happen. Appreciate him and the team very much. Will be in market for another vehicle in about a year and will come here More

by rusty20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Cox, Cliff Nathaniel
Report | Print
Dec 01, 2024 -

Jones Chevrolet Humboldt responded

It's great to hear that Cliff was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

November 23, 2024

Easiest transaction ever when purchasing a vehicle. In and out in less than an hour. More

by dragonfly6579
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth
Report | Print
Nov 23, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chevrolet Humboldt Management Team

November 23, 2024

The staff was great and kept me up on the progress I will be back for any work. More

by Kdcleek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
Report | Print
Nov 26, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your thoughts on working with Tessa and our team. We're glad to hear we delivered such a great experience! Jones Chevrolet Humboldt Management Team

November 23, 2024

Our car has been in the service department for four weeks and is still not fixed. Two parts have been replaced and nothing has changed in the car’s performance. This is our last time to buy a car from Jones. More

by GENE_REEVES2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No dealings with Tessa or Jeremy, Crystal Garcia
Report | Print
Nov 29, 2024 -

Jones Chevrolet Humboldt responded

Gene, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please provide the best way to contact you and I will make sure to follow up, or you can reach out to us directly at (731) 798-2766. Andrew Pate Jones Chevrolet Humboldt Management Team (731) 798-2766

November 22, 2024

Awesome place, dealer took time to find exactly what I wanted. I am very pleased with my experience! More

by tournierdebbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nash Powell, management , Jessie Castleman, Ben Tournier
Report | Print
Nov 23, 2024 -

Jones Chevrolet Humboldt responded

Thank you, debbie, for choosing Jones Chevrolet Humboldt. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones Chevrolet Humboldt Management Team

November 22, 2024

Service department needs help. We are waiting on reply on warranty to get car fixed. Sent msg and of course no reply. More

by wrcamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Garcia, Jeremy Sanford, Tessa Buckingham
Report | Print
Nov 26, 2024 -

Jones Chevrolet Humboldt responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please provide the best way to contact you and I will make sure to follow up, or you can reach out to us directly at (731) 798-2766. Andrew Pate Jones Chevrolet Humboldt Management Team (731) 798-2766

November 22, 2024

Had new tires put on car. Prices and tires were all explained by Crystal with a printout of choices. Everything went smoothly and all expectations met. Car rides great. A big More

by kalu718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
Report | Print
Nov 22, 2024 -

Jones Chevrolet Humboldt responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

November 18, 2024

Crystal was professional and nice. The service was efficient and costly. I will definitely be back and will recommend to others. More

by Rdavis.rd32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
Report | Print
Nov 18, 2024 -

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

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