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Jones Chevrolet Humboldt

Humboldt, TN

4.4
599 Reviews
Call Dealership (731) 798-2766

5390 US Highway 45 Bypass

Humboldt, TN

38343

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599 Reviews of Jones Chevrolet Humboldt

January 10, 2025

Jones is very appreciated in Sales, Finance, and Service Departments. The GM is AWSOME making sure you're taken care of👍🏾 More

by ljohnson9468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Nathaniel, Megan Pettit, Jessie Castleman, Crystal Garcia, Hannah Frazier, Jeremy Sanford, Tessa Buckingham
Report | Print
Jan 13, 2025 -

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

December 29, 2024

Starting with my initial contact, the service. was prompt and professional. The entire process was explained in detail and easy to understand. More

by wfreeman500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will, Hannah Frazier
Report | Print
Dec 30, 2024 -

Jones Chevrolet Humboldt responded

Thanks for your feedback on your recent visit to Jones Chevrolet Humboldt. It's great to hear that we were able to assist you and that you had such a positive experience. Jones Chevrolet Humboldt Management Team

December 29, 2024

Logan was very professional and straight forward. We finished up pretty quick. It was a really nice buying experience! More

by adamfincher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Stroud, Nino Ianni, Hannah Frazier
Report | Print
Dec 30, 2024 -

Jones Chevrolet Humboldt responded

Thank you, Adam, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Logan here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

December 27, 2024

This guy must fired. Dont buy anything from this dealership. This dealership is half xxx and did terrible job on detailing. When it got here and the gas gauge didn’t work More

by Superbad29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nino Ianni
Report | Print
Jan 02, 2025 -

Jones Chevrolet Humboldt responded

I am so sorry to hear this! Can you please give me a call at (731)784-3931 so I can figure out the best way to rectify this for you? Megan Gastelum Jones Chevrolet Humboldt Management Team (731) 798-2766

December 21, 2024

Great service and communication about appointments and any warranty issues are great. Past experience with warranty work was top notch. More

by WF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jania, Crystal Garcia, Jeremy Sanford, Tessa Buckingham
Report | Print
Dec 23, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

December 19, 2024

The task was completed in a fair time. My wait time was minimal so I could move on. More

by Jrfren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia, Jeremy Sanford, Tessa Buckingham
Report | Print
Dec 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

December 19, 2024

Everything was great until the pickup of the vehicle. Vehicle was to be detailed and it was not. Was not even washed. Purchased a diesel and delivered with low DEF fluid. More

by riverkacz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nino Ianni, Hannah Frazier, Kaylen Ahlquist
Report | Print
Dec 20, 2024 -

Jones Chevrolet Humboldt responded

We appreciate your business and candid feedback. Please don't hesitate to reach out if you would like to discuss your concerns in more detail. We are always happy to help! Jones Chevrolet Humboldt Management Team

December 19, 2024

I was satisfied gave me information that I needed thank you they got me in and out at a good time More

by deloisbcole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
Report | Print
Dec 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chevrolet Humboldt Management Team

December 19, 2024

Staff was attentive and professional. Kaylynn was especially helpful in finding exactly what I was looking for. More

by surefirefx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Cox, Kaylen Ahlquist
Report | Print
Dec 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Kaylen delivered such a great experience! Jones Chevrolet Humboldt Management Team

December 17, 2024

Wait time for oil change is always at least an hour , with an appointment! Not acceptable More

by bturnbow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia, Jeremy Sanford, Tessa Buckingham
Report | Print
Dec 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jones Chevrolet Humboldt Management Team

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