Jones Chevrolet Humboldt

Ben was extremely helpful kind considerate punctual with being available when I needed it. He was willing to change between two different vehicles several times even went to the extent of bringing a vehicle being available when I needed it. He was willing to change between two different vehicles several times even went to the extent of bringing a vehicle in from another dealership. Thanks for all your hard work. More

She was very nice. Service was quick. Waiting room was large and clean. Will definitely use them again. Service was quick. Waiting room was large and clean. Will definitely use them again. More

I purchased a truck from this location in 2022. Upon delivery in Alabama, I noticed rust spots on the frame. They agreed to come pick up the truck, correct the rust, and return it once it was compl Upon delivery in Alabama, I noticed rust spots on the frame. They agreed to come pick up the truck, correct the rust, and return it once it was completed. They returned the truck with a new coat of paint on the frame and told me that they removed the rust. However, when they returned the vehicle, I saw rust spots again. I then told them to take the truck back and refund the money I paid. They would not take the truck back and said that I could use that payment toward another truck since I had been constantly reporting faults. I agreed. However, when I started that process of trade in, they only gave 65% of my credit even though they promised full paid value. Leadership simply covered a problem, and then did not keep their word of trade value. During a recent transmission service, the mechanic discovered multiple rusted holes in the frame from a build up of salt and dirt inside the frame. This proves that Jones never cleaned the frame prior to selling the vehicle nor did they inspect the frame when I reported the rust spots. Now I am faced with replacing the frame at my own cost. Do not trust this company, they lie to make a sale, then back out of agreements. More

Thank you Steven Rushing (and all the staff) for making my experience at Jones Chevrolet Humboldt, one of my best new vehicle purchases. (I've bought many new vehicles since my first new car purchase of a my experience at Jones Chevrolet Humboldt, one of my best new vehicle purchases. (I've bought many new vehicles since my first new car purchase of a 1965 GTO). I give Jones Chevrolet dealership and staff a "5 Star" A+ rating. J.B. Walters More

Worse dealership located in west Tennessee. . The finance department just lies to you and covers things up . The finance department just lies to you and covers things up More

Kind friendly people. Great and easy to deal with. Would recommend them to my friends Great and easy to deal with. Would recommend them to my friends More

Great working with Marlene and team. Communication was very smooth and quick. One of the best dealer experiences I've had Communication was very smooth and quick. One of the best dealer experiences I've had More

Great Dealership. We really felt comfortable during the whole process purchasing our vehicle. Got the vehicle I wanted... We really felt comfortable during the whole process purchasing our vehicle. Got the vehicle I wanted... More

Ben was very helpful and went out of his way to ensure that I was happy with my purchase. that I was happy with my purchase. More

I want to thank Cliff & Jessie for all there help purchasing my 2025 Silverado Pickup. I told Cliff what I was looking for and he showed me the truck that suited my needs perfectly. Cliff knowledge a purchasing my 2025 Silverado Pickup. I told Cliff what I was looking for and he showed me the truck that suited my needs perfectly. Cliff knowledge and expertise is a great asset to Jones Cheverolet. Jessie walked me through the purchasing process with ease, and I was impressed with the technology used by the dealership. Most importantly and the hardest thing to learn in business is personality. Cliff and Jessie have the expertise in their fields, but most importantly have the character to succeed in a challenging business world. More