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Jones Chevrolet Humboldt

Humboldt, TN

4.4
569 Reviews
WHY BUY FROM JONES CHEVROLET HUMBOLDT? How do you know which Chevrolet is the right one to buy? How can you keep your Chevy car, truck, or SUV running more efficiently with each mile? These are questions you get answered when you turn to Jones Chevrolet Humboldt, regardless of your current automotive need. We have it all: inventory, financing, service, and parts. The best part is we offer unique advantages and a team of professionals in each department to make your driving experience more enjoyable. Shop with Jones Chevrolet Humboldt, a proud part of Jones Motor Company and your local Chevy dealership serving Henderson, Lexington and Jackson.
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5390 US Highway 45 Bypass

Humboldt, TN

38343

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Showing 569 reviews

October 14, 2024

Cliff was great and very helpful. We were about to get the vehicle that we were interested in. More

by jennsimer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff Nathaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Jones Chevrolet Humboldt responded

Jenn, Thanks for sharing your thoughts about your experience with Jones Chevrolet Humboldt. Cliff and our team appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

October 13, 2024

$100 oil change, made me wait over 1 hour, didn't even really check where my oil was for the oil consumption test, and tried to quote me almost $500 on things I didn't need. I definitely do not recommend. More

by emcbake2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Jones Chevrolet Humboldt responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

October 13, 2024

Service was quick. States that a tire rotation was done which it was not . Tire pressure wasn’t even set to the appropriate tire pressure and was still showing the exac More

by KYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Jones Chevrolet Humboldt responded

Kyle, We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. Thank you again for your input, and we hope to hear from you soon. Please provide the best way to contact you and I will make sure to follow up, or you can reach out to us directly at (731) 798-2766. Jones Chevrolet Humboldt Management Team

October 12, 2024

Everything was quick and easy. In and out. Easy peasy. No issues. Thank you so much. More

by YEE_MARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Jones Chevrolet Humboldt responded

Marie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

October 12, 2024

This is my second time to purchase with Jones Chevrolet. The reason I came back is because they treated me right with the first purchase. Also when I get my vehicle serviced they really go check everything More

by babydoll9501
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Dee
Oct 12, 2024 -

Jones Chevrolet Humboldt responded

It's fantastic to hear that Hannah and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

October 12, 2024

Ace was really great to work with. .. super helpful and understanding ineas away on river More

by towboat4life
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jones Chevrolet Humboldt are glad to have you as a customer. Jones Chevrolet Humboldt Management Team

October 11, 2024

Very satisfying visit. Everything was perfect from scheduling to oil change. I couldn't have asked for anything better. More

by barthfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Jones Chevrolet Humboldt responded

It's great to hear that Crystal was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

October 10, 2024

I think you should check the brakes/pads on used trucks cost 1000 bucks to fix with A truck under 40000 when I bought it and my payment is nearly 900 a month More

by gray-felicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham
Oct 10, 2024 -

Jones Chevrolet Humboldt responded

We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones Chevrolet Humboldt to be a positive one. Please don't hesitate to reach out if you need anything else. Jones Chevrolet Humboldt Management Team

October 07, 2024

Honest techs. Nice Employees. Dealership makes you feel appreciated. The feeling is nice when dealerships are honest and not trying to make extra money More

by DAVIDLJOHNSON30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham
Oct 07, 2024 -

Jones Chevrolet Humboldt responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones Chevrolet Humboldt Management Team

October 07, 2024

Very unprofessional and the worst experience of my life. The vehicle was very dirty and the inside they took it to get it detailed and brought it back really really dirty More

by vega.carlosm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nino Ianni
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Nathaniel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Jones Chevrolet Humboldt responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please provide the best way to contact you and I will make sure to follow up, or you can reach out to us directly at (731) 798-2766. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

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