Jones Chevrolet Humboldt

Couldn’t find problem with suv. Said it would have to get worse before they could help us. Said it would have to get worse before they could help us. More

Upon purchase auto wasn't performing correctly. Dearlership stated that service dept was booked and issues could be schedule at a later date. When scheduled all expenses were our expense for items Dearlership stated that service dept was booked and issues could be schedule at a later date. When scheduled all expenses were our expense for items not correct when purchased and noted to management. Untruth businesses practices. I have heard similar events from others in community. Will not purchase from them again. Hope your dealership will make good on your words. But not looking good at this time. I will see. More

everybody I dealt with was extremely helpful and friendly, but I have to give some special attention to Jessie, I am not sure if she is more beautiful than she is helpful or the opposite but she def friendly, but I have to give some special attention to Jessie, I am not sure if she is more beautiful than she is helpful or the opposite but she definitely rocks!I am not sure if she is more beautiful than she is helpful or the opposite but she definitely rocks More

My primary experience is with the salesman, Cody Houston. He is excellent. My family has purchased three vehicles in the past three years and he is the only person we will buy from. If he doesn’t have what w He is excellent. My family has purchased three vehicles in the past three years and he is the only person we will buy from. If he doesn’t have what we are looking for we wait until he can find it. More

My vehicle had a recall and was sold to me without being fixed. The vehicle was fixed my another Nissan dealer. Very poor service. fixed. The vehicle was fixed my another Nissan dealer. Very poor service. More

This dealership was full of wonderful people to work with on getting a new vehicle, they made it easy and stress free. Dee was a huge help in finding what I wanted. Highly recommend! on getting a new vehicle, they made it easy and stress free. Dee was a huge help in finding what I wanted. Highly recommend! More

My service appointment was at 8:30 am. My car was not ready until 4:45 pm. I was told it would take 2-3 hours when I scheduled the appointment. Huge inconvenience. Also they forgot to do m My car was not ready until 4:45 pm. I was told it would take 2-3 hours when I scheduled the appointment. Huge inconvenience. Also they forgot to do my oil change so I had to take it back the next day. More

so far very attentive and fair addressed vehicle problem so far without delay courteous friendly problem so far without delay courteous friendly More

Stock availability on the lot is a highlight. Customer service leaves something to be desired as salesmanship lacked intentionality. There was not a sense of being valued as a customer. This was Customer service leaves something to be desired as salesmanship lacked intentionality. There was not a sense of being valued as a customer. This was primarily evident in the discussion of trading and selling. This was also evident in not getting a wash and detail (on a new vehicle) at first. After making special effort to receive this wash and detail, it was a not evident that the wash and detail had been done. More

Would not recommend to any one 😕 they had vechile for 2 days on a schedule oil change request GM to call me but still waiting been a week days on a schedule oil change request GM to call me but still waiting been a week More