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Jones Chevrolet Humboldt

Humboldt, TN

Overview
Employees
Reviews
Vehicles
4.4
578 Reviews
WHY BUY FROM JONES CHEVROLET HUMBOLDT? How do you know which Chevrolet is the right one to buy? How can you keep your Chevy car, truck, or SUV running more efficiently with each mile? These are questions you get answered when you turn to Jones Chevrolet Humboldt, regardless of your current automotive need. We have it all: inventory, financing, service, and parts. The best part is we offer unique advantages and a team of professionals in each department to make your driving experience more enjoyable. Shop with Jones Chevrolet Humboldt, a proud part of Jones Motor Company and your local Chevy dealership serving Henderson, Lexington and Jackson.
Contact Dealership

5390 US Highway 45 Bypass

Humboldt, TN

38343

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Showing 578 reviews

May 24, 2024

Cody was extremely helpful over the phone. When I got to the store for my appointment he made sure to update me every step of the way! This type of service has gained my business from here on More

by LHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham, Cody Hathorn
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May 29, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

May 22, 2024

I would give David more than 5 stars. He is a very polite young man and easy to work with. He found the perfect vehicle for us. Every one at Jones were very friendly. I would recommend Da More

by trayaustin1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Cox, David Ozment
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May 29, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with David and our team here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

May 22, 2024

They were very nice and friendly, Especially the salesman Ben Tournier! He was very helpful and friendly made it easy on which truck we bought. We recently bought a car from another car dealer place and ev More

by griffiinj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Jones Chevrolet Humboldt responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Jones Chevrolet Humboldt Management Team

May 22, 2024

Good experience. David is a great guy to work with. Got a good price with no pressure. More

by garrick.wilson07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ozment
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May 29, 2024 -

Jones Chevrolet Humboldt responded

It's fantastic to hear that we provided you with great customer service, Garrick! We truly appreciate the opportunity to do business with you. Thanks for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

May 20, 2024

Convenient, close to home. Friendly staff, good mechanics. Reasonable time to get you in for whatever job they are doing. More

by cindy38382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landen Collins, Tessa Buckingham
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May 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you, Cindy, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Jones Chevrolet Humboldt Management Team

May 19, 2024

Devin was great to work with. Very knowledgeable Would definitely use him again. If you are looking for a vehicle be sure and ask for him. You will be glad you did. More

by emisonr
Recommend Dealer
Yes
Employees Worked With
Megan Pettit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Burnside
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May 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you for choosing Jones Chevrolet Humboldt. Your feedback and rating mean a lot to us. We're glad Devin was able to help, and we hope to see you again! Jones Chevrolet Humboldt Management Team

May 18, 2024

I was very impressed by the the politeness an eagerness to help in any way by Isreal an the other people from jones. More

by charlie.etienne1980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isreal Silva
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May 20, 2024 -

Jones Chevrolet Humboldt responded

Hello Charlie: Thank you so much for choosing Jones Chevrolet Humboldt! Please let us know if we can be of any more assistance. Jones Chevrolet Humboldt Management Team

May 17, 2024

Poor customer service. They were the best a year ago. Cody won't return calls. More

by CSRJR99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Hathorn
Report | Print
May 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

May 17, 2024

Communication is very poor with the service center. They also tell you they will add a service to the ticket and when you pick up they didn’t have time. My car spent more time on the lot waiting for re More

by IG888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landen Collins, Tessa Buckingham
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May 23, 2024 -

Jones Chevrolet Humboldt responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

May 16, 2024

Israel made our visit painless and explained the steps of the buying process well. He was very friendly and honest. More

by amedlock84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isreal Silva
Report | Print
May 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for your kind words for Isreal, and for taking the time to leave us this wonderful feedback! Jones Chevrolet Humboldt Management Team

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