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Jones Chevrolet Humboldt

Humboldt, TN

Overview
Employees
Reviews
Vehicles
4.4
569 Reviews
WHY BUY FROM JONES CHEVROLET HUMBOLDT? How do you know which Chevrolet is the right one to buy? How can you keep your Chevy car, truck, or SUV running more efficiently with each mile? These are questions you get answered when you turn to Jones Chevrolet Humboldt, regardless of your current automotive need. We have it all: inventory, financing, service, and parts. The best part is we offer unique advantages and a team of professionals in each department to make your driving experience more enjoyable. Shop with Jones Chevrolet Humboldt, a proud part of Jones Motor Company and your local Chevy dealership serving Henderson, Lexington and Jackson.
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5390 US Highway 45 Bypass

Humboldt, TN

38343

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Showing 569 reviews

July 17, 2024

Always very pleasant and friendly. Their service department is very thorough on the task for which I took my vehicle in for. They take care of all my maintenance on both vehicles. More

by Sadie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Tilley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham
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Jul 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you, Sadie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones Chevrolet Humboldt. We look forward to having you as one of our valued customers for many more years to come! Jones Chevrolet Humboldt Management Team

July 17, 2024

Jones Chevrolet repaired the issue with my vehicle promptly and as promised. I do recommend them More

by Mikemccallum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham, Cody Hathorn
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Jul 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you, Mike, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

July 16, 2024

Very Polite knowledge About my car. I had a lot of work done to my car. It took only four days and l thank Jones for that. If it would of took longer l would of understood that to More

by CSTARKS1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham, Cody Hathorn
Report | Print
Jul 16, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

July 15, 2024

Making appointments was easy go there didn't think I was going to find a parking place. Was told by jones dealership we bought our gladiator in Savannah from we thought we was getting 2 free oil changes and More

by tcupples90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Jones Chevrolet Humboldt responded

We apologize that your experience was not up to your expectations. Our service departments are not connected between dealerships and as Crystal said, we do not have a way to look that information up. The oil changes agreed to in your deal are valid at the dealership where you purchased your vehicle. It is unfortunate that things were not made more clear to you upon purchase. I'm happy to discuss this further and help come up with other solutions if you are interested. Please feel free to contact me at mpettit@jonesmotorcompany.com or (731)784-3931 ext 680. Megan Gastelum Customer Relations Manager Jones Chevrolet Humboldt

July 15, 2024

When I checked out, they had several "recommended" services that I had already paid for. I had to make them look them up to ensure I had already previously gotten them. Also they listed coolant as lea More

by RANDTTURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham, Cody Hathorn
Report | Print
Jul 19, 2024 -

Jones Chevrolet Humboldt responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

July 13, 2024

Excellent time doing a very much dreaded task of car shopping. It was a great experience. David was wonderful to listen and work with me on all my needs and wants. More

by Karenagner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylen Ahlquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ozment
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Jul 14, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jones Chevrolet Humboldt Management Team

July 13, 2024

Met with David Ozment several times to look at trucks. He did not push anything on me or try to do anything that would benefit him. He let me tell him what I was looking for and discussed the different op More

by zacain1
Recommend Dealer
Yes
Employees Worked With
David Ozment
Report | Print
Jul 14, 2024 -

Jones Chevrolet Humboldt responded

It's fantastic to hear that David provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

July 11, 2024

Very friendly personnel. Knowledgeable service tech. Explained the service provided. Recommended services need in the future. More

by DAVIDEWARMBROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hathorn
Report | Print
Jul 12, 2024 -

Jones Chevrolet Humboldt responded

David, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

July 10, 2024

Very pleasant and accommodating. Stayed with us until we made our minds up. Would use him again. More

by sherfey1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hoppe, Robert Cowden
Report | Print
Jul 10, 2024 -

Jones Chevrolet Humboldt responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

July 08, 2024

Excellent customer service. Mechanics and service writers did an excellent job keeping me informed on the status of my vehicle. Will recommend to friends and will definitely be More

by lyndabates83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Pettit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hoppe, Tessa Buckingham, Cody Hathorn
Report | Print
Jul 08, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your business and this review, Lynda. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

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