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Jones Chevrolet Humboldt

Humboldt, TN

Overview
Employees
Reviews
Vehicles
4.4
577 Reviews
WHY BUY FROM JONES CHEVROLET HUMBOLDT? How do you know which Chevrolet is the right one to buy? How can you keep your Chevy car, truck, or SUV running more efficiently with each mile? These are questions you get answered when you turn to Jones Chevrolet Humboldt, regardless of your current automotive need. We have it all: inventory, financing, service, and parts. The best part is we offer unique advantages and a team of professionals in each department to make your driving experience more enjoyable. Shop with Jones Chevrolet Humboldt, a proud part of Jones Motor Company and your local Chevy dealership serving Henderson, Lexington and Jackson.
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5390 US Highway 45 Bypass

Humboldt, TN

38343

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Showing 577 reviews

July 27, 2024

No communication. Customer service was very poor. Feel very misled by dealership. Don't feel they inspect used vehicles thoroughly before sale. Service dept closes ear More

by Clayparis12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Pettit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hoppe, Tessa Buckingham
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Jul 31, 2024 -

Jones Chevrolet Humboldt responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

July 24, 2024

Everyone was so nice and it made buying a new car a breeze. The process was easy and I would definitely recommend Jones in Humboldt! More

by haileyterry1019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Ianni
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Jul 24, 2024 -

Jones Chevrolet Humboldt responded

Hailey, Thank you for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

July 22, 2024

Robert was very helpful in going above and beyond in helping with this purchase. Everything was done quickly and painlessly More

by Timdalefan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Cowden
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Jul 22, 2024 -

Jones Chevrolet Humboldt responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Tim, for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

July 21, 2024

Pleased with salesperson, he was very professional and curtious. Dealership is very nice. Financial personnel was also very helpful. More

by ellington486
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ozment
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Jul 22, 2024 -

Jones Chevrolet Humboldt responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

July 18, 2024

Wonderful sales people. The financial part of it not so much after a month still waiting on tags. More

by andyshackleford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nino Ianni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Frazier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariano Boites
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Jul 21, 2024 -

Jones Chevrolet Humboldt responded

We appreciate your business, Andy, and we apologize for the delay and any inconvenience it may have caused. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

July 18, 2024

It’s nice and super cool people. They treated me good and they were nice. More

by DS23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff Nathaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

July 18, 2024

Everyone was Very knowledgeable and helpful. Not pushing at all. Great experience. Will definitely be back. More

by adelynnmarie2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff Nathaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nash, Hunter Cox
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Jul 19, 2024 -

Jones Chevrolet Humboldt responded

Thanks, AdelynnMarie, for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

July 17, 2024

Jones Chevrolet repaired the issue with my vehicle promptly and as promised. I do recommend them More

by Mikemccallum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham, Cody Hathorn
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Jul 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you, Mike, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

July 17, 2024

I would recommend other people to visit this location the people was nice and friendly and very helpful More

by slharris1214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Jones Chevrolet Humboldt Management Team

July 17, 2024

Always very pleasant and friendly. Their service department is very thorough on the task for which I took my vehicle in for. They take care of all my maintenance on both vehicles. More

by Sadie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Tilley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham
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Jul 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you, Sadie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones Chevrolet Humboldt. We look forward to having you as one of our valued customers for many more years to come! Jones Chevrolet Humboldt Management Team

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