Jon Hall Chevrolet

My Envoy was towed to the dealership after being involved in an accident. I was comfortable with that because the vehicle was purchased from Jon Hall new. To make a long story short, I was able to pick up th in an accident. I was comfortable with that because the vehicle was purchased from Jon Hall new. To make a long story short, I was able to pick up the vehicle over five weeks later. I was given several excuses when I would call to check on it. By the way, they're not very good at returning phone calls. To put the iceing on the cake, the left fender they replaced has two dents in it. After over five weeks of this fiasco, I wasn't about to leave my car with these people any longer. So I left the body shop with my "fixed" Envoy. Call me crazy, but I think if they have the nerve to charge over $5500 for a job it should probably be done right. I'm sure one of the main reasons I'm so disgusted with this lack of professionalism, is that I have been in the car business for almost thirty years myself. Sincerely, Mike Fruzzetti P.S. At first I was dealing with Tim Peeling who was great, but for whatever reason is no longer employed there. More

i went in to jon hall chevrolet looking for a family car. i went in to jon hall chevrolet looking for a family car. i had the malibu in mind. Scott Hoxie let me take a 2013 malibu for a drive and i liked it. i went in to jon hall chevrolet looking for a family car. i had the malibu in mind. Scott Hoxie let me take a 2013 malibu for a drive and i liked it. well despite the fact that i liked it he tells me there is a chevy cruze which is cheaper, but he didnt tell me it was a compact car. He assures me that its big enough to fit a double stroller for both of my children. and he assures me that its big enough to drive with the car seats in the back. so i drove one with 7 miles on it and i trusted him enough to purchase it...big mistake. first they swithced the 7 mile new automatic transmission car for a 300 mile manual transmission in the middle of the deal. and did not change the price by the way. and for a base model ls cruze with minimal inside, it ended up costing me 28000... but thats what happens when the dealer is more concerned with commission than costumer...and i applaude all of the dealerships who drop comission and get back to the real importance, the people. well, next, i take it home and the trunk does not even come close to fitting a double stroller, and when i put my 3 month old son behind my seat i cannot push in the clutch without hitting my knee... i would put my 2 year old daughter behind my seat instead but she will kick and distract me the whole time driving. so the very next day i try to tell them about the problem and instead of working with me before the loan goes through.. scott gets scared of losing his comission and sends in mark burg.. mark burg was very nice the first day i met him (before i purchased a vehicle) on day two when i asked for a trade... he tried to scare me out of doing a trade by saying, "if you trade it in now your credit will show a reposession and you will be upside down on your loan, therefore you will have more profit to owe us on top of a new loan." which since the loan didnt go through and the loan would have been switched to new loan. it was all lies and scare tactics. then he proceeds to call me an "adult" and says that i can make my own decisions and choices. which, is true but i was hoping to get a little help, as a father of two who works hard for everthing he has and doesnt want to waste his money on a car that is not right for him and his family. but because they dont want to lose a little bit more comission by selling me a cheaper made car for a higher price they refuse to cooperate.i also have three employees that i work with that are currently looking for new cars but are looking at dodges because of the poor customer care that jon hall has associated with chevrolet. my advice for the next first time car buyer.. go with a comission free dealer and know what is right for you before you go in the dealership, because places like jon hall are more interested in a sale today than a happy customer tomorrow. sincerely, Victor DiTusa More

Sales manager was great - the salesman credited for the sale should be in getready rather than in sales - if I did not know what I wanted he could never have influenced me. He was a real Farmer! sale should be in getready rather than in sales - if I did not know what I wanted he could never have influenced me. He was a real Farmer! More

We had a wonderful experience working with Ginette and all the staff. I bought a Chevy Suburban from Ginette in 2002 and was fortunate to work with her again. My wife Monica tells me everyday that she l all the staff. I bought a Chevy Suburban from Ginette in 2002 and was fortunate to work with her again. My wife Monica tells me everyday that she loves her new Equinox! Thanks to Ginette, Carl, and Jerry Mathias for making the car buying experience a pleasant one. More

Bought a Jeep Liberty from Jon Hall 7/11 and totaled it 10/11. Had to get another vehicle but in a wheelchair due to accident and couldnt get to dealership. Will Cryder made 3 trips to my home to show me a 10/11. Had to get another vehicle but in a wheelchair due to accident and couldnt get to dealership. Will Cryder made 3 trips to my home to show me a vehicle and sign all paperwork. Never heard of a salesman doing something like that. Anyone looking for a used vehicle just call Will Cryder at Jon Hall. More

all the people we dealt with there were pleasent to deal with,they were not pushy for you to buy a car or a service.They help you find just what you would be happy in, but most of all how fast everything wa with,they were not pushy for you to buy a car or a service.They help you find just what you would be happy in, but most of all how fast everything was done.Most dealers you go to its like a 6 or 7 hr. ordeal.we were there approx. 3 hours.They also gave us just about what we wanted for our trade,my wife and i were very pleased.for the last 35 years we would buy mopar vehicles but from now on we will be doing buisness with john hall.And again i cant say enough about Scott Hoxie our salesman, thank you for the pleasant experiance. Chip and Judy kibbe, orange city florida. More

I was extremely pleased with the guidance & the excellent service I received from Japp Grissaffi. His knowledge and the insights he shared was invaluable. Japp provided suggestions that made my exp excellent service I received from Japp Grissaffi. His knowledge and the insights he shared was invaluable. Japp provided suggestions that made my experience less stressful. It was a pleasure to work with someone you can connect with and who listens to exactly what you are looking for. I would definitely recommend him to anyone without hesitation!!! Connie More

Willie Crider is my top pick for new and used car salesman by far!!! I felt a level of trust that has not been met by any other dealership or person. Willie listened to me for what I wanted and neede salesman by far!!! I felt a level of trust that has not been met by any other dealership or person. Willie listened to me for what I wanted and needed in a vehicle, then exceeded all of my expectations. Thank You!!! More

Willie Crider was very pleasant to work with. Actually, I have already referred some of my friends as this experience was awesome!!! I will shop at this dealership again! thanks Willie. I have already referred some of my friends as this experience was awesome!!! I will shop at this dealership again! thanks Willie. More

Awesome professional dealership. Love The General Manager Mathew Kelly,and work well with Mike and Ginette, We have been purchasing our vehicles from Jon Hall since 1986. Have no intentions of goin Manager Mathew Kelly,and work well with Mike and Ginette, We have been purchasing our vehicles from Jon Hall since 1986. Have no intentions of going anywhere else. Wonderful friendly dealership. I enjoy working with this dealership immensely. I feel like they are family they take very good care of us. I absolutely, positively recommend this dealership to all my friends, family. I have actually brought quite a few people in, who are now customers of Jon Hall Thank you for such a great dealership. Thumbs Up More