Jon Hall Chevrolet

Worst service ever The sales manager was pushy. The salesman lied about the mileage and was off by 20,000 miles and the truck was covered in dents. The sales manager was The sales manager was pushy. The salesman lied about the mileage and was off by 20,000 miles and the truck was covered in dents. The sales manager was trying to force the sale before they closed he said the price would increase see by $3,000 if I didn't buy it right then. I would not recommend shopping there More

WORST DEALERSHIP EVER BUYER BEWARE, WORST experience ever buying a car and I have bought quite a few, they will tell you whatever you want to hear just to get you out the d BUYER BEWARE, WORST experience ever buying a car and I have bought quite a few, they will tell you whatever you want to hear just to get you out the door knowing they are lying right to your face, AND THEIR SAYING PRICE IS OUT THE DOOR IS A TOTAL LIE. DON'T believe it or leave there without it in WRITING. We still as of a month haven't gotten our paperwork that we signed when we bought the car after several calls. Took them a month to get our registration after about twenty calls then to find out we have to pay close to $700 because of it being out of state!!! WHICH WAS MY HUSBANDS VERY FIRST QUESTION BEFORE WE EVEN LOOKED AT THE CARS! AND THEN AGAIN IN THE FINANCIAL DEPARTMENT (WITH THEIR RESPONSE BEING OH NO NOT A PROBLEM WE SELL TO OUT OF STATE PEOPLE ALL THE TIME.) THEN MY HUSBAND PROCESS TO INQUIRE ABOUT THE REGISTRATION ONCE AGAIN TO THE FINANCIAL DEPARTMENT AND THE FINANCE GUY TOLD US YOU WILL RECEIVE IT IN THE MAIL. ( NOT!! WE HAVE CALLED AND CALLED THE LAST MONTH ASKING WHERE IT IS? THEIR RESPONSE OH IT STILL IS NOT DONE!!!! AFTER I WAS PULLED OVER TWICE BY TWO DIFFERENT OFFICERS TELLING ME THAT MY CAR DOES NOT EVEN COME UP IN THE SYSTEM UNDER THE TAG THEY GAVE ME! SO ONCE AGAIN I HAVE TO CALL THERE AND INSIST THEY TAKE CARE OF IT AS THE TAG I HAVE RUNS OUT IN FOUR DAYS! THEN WE GET A CALL TELLING US ITS TAKEN CARE OF AND WE CAN JUST GO TO THE DMV AND PICK IT UP. ONLY TO BE INFORMED WE OWE NEARLY $700 IN ORDER TO GET THE REGISTRATION!!! AFTER SEVERAL ATTEMPTS AND NO RETURN CALLS FROM THE FINANCIAL DEPARTMENT WHERE WE WERE DIRECT TO AND TO WHOM WE WERE TOLD BEFORE WE WALKED OUT THE DOOR THAT EVERYTHING WAS DONE AND TAKEN CARE OF, DUE TO MY HUSBAND QUESTIONING ONCE AGAIN ! AND TOLD YOU ARE ALL SET. FINALLY MY HUSBAND GOT THE MANGER TO WHOM INFORMED MY HUSBAND OUT THE DOOR DOSE NOT INCLUDE YOUR TAX,TAG AND REGISTRATION! FUNNY IT HAS AT EVERY OTHER DEALERSHIP! NOT TO MENTION HOW RUDE HE WAS! ) JUST DAYS FROM A MONTH. THEN THERE IS SOMETHING VERY FISHY ABOUT THIS CAR DEALERSHIP ANYWAY I HAVE NEVER LEFT WHERE THEY DIDN'T MAKE SURE YOU HAD INSURANCE ON YOUR VEHICLE BEFORE YOU LEFT THE LOT! DON'T EXPECT ANY OF THEM TO RETURN PHONE CALLS EITHER AND AS FOR THE MANAGER HE'S A JOKE! THERE IS SO MUCH MORE TO THIS STORY!!! PLEASE PLEASE BEWARE!!! More

Bad customer service This is my first big purchase of a vehicle and I wish I had not made it at this dealership, I am very disappointed in their customer service. I was pr This is my first big purchase of a vehicle and I wish I had not made it at this dealership, I am very disappointed in their customer service. I was promised window tinting back in September when I purchased the vehicle they said I could call to set that up so I did and I was directed to the service dept, who told me to call the sales person. I've called the sales person seveal times and have never got a return call. I have called again to schedule my first oil change which is suposed to be free and I am being transferred to all different departments wit no help. False promises! More

Never take my Vehicles to Jon Hall Again! Took my one of my Vehicles to Jon hall for service. A vibration and A/C not cooling right. After being there over 3 hours i asked what is going on wit Took my one of my Vehicles to Jon hall for service. A vibration and A/C not cooling right. After being there over 3 hours i asked what is going on with my truck, they said the Vibration was tires out of balance and the A/C problem was the clutch fan. So i went home why they were repairing it supposedly. When i called to see if it was ready, they said the A?/C had a leak. But hours earlier they said it was the Fan Clutch. I came and picked up the truck, still had vibration and A/C still not cooling.. Took to another New Chevy Dealer they found the A/C was over charged. It's Crazy that Jon Hall said it had a Leak. Works Great Now. They only had to take out Freon that was over charged. The Vibration, was a bad tire.. Nothing to do with balancing. In other words, they milked my Extended Warranty for $440.00 I had to pay the deductible a $100.00 They took advantage of Me & My Extended Warranty.. There was Nothing Wrong with The Clutch they Replaced. More

Stay Away for this dealershi at all cost !!! This Place is a JOKE!!! My wife and I have ok credit not great but ok. They sold us a new car my wife loved. Said don't worry all financing will be al This Place is a JOKE!!! My wife and I have ok credit not great but ok. They sold us a new car my wife loved. Said don't worry all financing will be all good. We traded in are older car, and that where the deal went south. About 30 days later my financing company starts calling me saying the payment is due. Well I called Jon Hall Chevy and they said it will be taken care of, well it was not. Never paid off my trade in, and to make matters worse after 44 days with the new car called and said they could not finance and needed the car returned. When I asked why I was told they did not know. so not only did I have to return the car (which they were very rude about) I had a bad mark on my credit because of them. STAY AWAY UNLESS YOU WANT TO GET RIPPED OFF, AND LIED TO!!!. More

Horrible service, worst dealer ever I have never been so mislead and treated so badly before. I will never recommend this dealer to anyone. I was sold car by bad tactics and false promis I have never been so mislead and treated so badly before. I will never recommend this dealer to anyone. I was sold car by bad tactics and false promises. T he sales team is very sneaky and has no evendors worse service department. Once they make the sale they could care less what.problems you have with the car. They will do and say whatever they know you want to hear to land the sale and sell you a horrible car just for the commission. This dealer should be closed down. If you do step foot into this poor establishment make sure to stay far away from the sales person Angelo. Horrible horrible horrible. More

Wasted an entire Saturday We live three hours away. We saw a truck we wanted on the internet. Called and td the salesman Rob Kimble exactly what we were willing to pay He sai We live three hours away. We saw a truck we wanted on the internet. Called and td the salesman Rob Kimble exactly what we were willing to pay He said...yes we have a deal. Come get the truck. When we got there he wanted us to pay 3800 over what we already agreed upon. We really appreciate you wasting our Saturday. Three hours here. Three hours home. And a tank of gas. Wasted! More

Nightmare Paul B was great to work with in sales but when it came time to sign then it went south. Had my own financing with my bank and asked that they not sub Paul B was great to work with in sales but when it came time to sign then it went south. Had my own financing with my bank and asked that they not submit my info and low and behold they solicited their banks generating more credit inquiries. They printed paperwork incorrectly and took forever to get CJ to correct. Like pulling teeth. What a nightmare. More

Jon Hall - More Like, "The Last Dealer You'll Ever Want" Sales people are nice, but STAY FAR AWAY FROM SERVICES. I've had to visit them twice before for scheduled maintenance and both visits made me feel ve Sales people are nice, but STAY FAR AWAY FROM SERVICES. I've had to visit them twice before for scheduled maintenance and both visits made me feel very "iffy" about the service I received, but this crossed the line. Look, I know how to do my own oil change, but when they offer free changes, I'll take advantage of that. Brought in my car earlier for a change and was told that they would come get me in the lobby when it was ready. I waited two hours, then walked over there to see what the xxxx was going on. I walked through the back and saw my car sitting there in the dirt grass and someone came up and told me "You have to go to the register first before getting in your car". Well, listen here, I WAS NEVER TOLD MY CAR WAS READY. I signed the papers, and left and a few miles down the road, I started smelling this "burning" smell from my engine bay. I pulled over and then popped my hood up and smoke started coming out and there WAS OIL ALL OVER THE ENGINE BAY. That crossed the line for me! I then decided to let my car idle and burn off the oil and waited for it to stop, eventually, it did. The car is running fine, and oil was added to my engine, and the caps are all on properly. Look, even though I didn't pay anything, actually take some xxxx pride in your "quality" of work for your customers. More