Jon Hall Chevrolet

Unfortunately, I had the worst experience with Jon Hall Chevrolet. They ruined my transmission replacing the clutch on my vehicle and now will not take responsibility for their actions which leaves me with Chevrolet. They ruined my transmission replacing the clutch on my vehicle and now will not take responsibility for their actions which leaves me without a drivable car and forced to pursue legal action. Drove my car to them mid November and they determined I needed a new clutch which I was told ties into the transmission on my vehicle,, after Christmas the repair was finally done picked it up and speedometer was all over the place, the engine light came on after a few miles and when parked a large puddle of oil leaked out . Brought it back immediately and was told it wasn't due to anything they did... yet my car didn't leak, my speedometer was not jumping all over the place and my check engine light never came on before I went to them. A senior tech overhead the situation and asked if they had touched/removed the parts that were leaking in order to replace the clutch and the tech replied yes and was told it then needed to be fixed. Get a call a day or two later saying that I need to pay for a new transmission. Went in person to speak with a director and was flat out told they were not going to help make this right. I would not recommend this location to anyone else at all and would advise to seek a recommendation from friends and family for a trustworthy location for needed services. Would have given zero stars if it were possible. They should have done the right thing. I have left messages for the General Manager with no response, no wonder when visiting the BBB website Jon Hall Chevrolet is rated an F More

DREAM TRUCK TURNED INTO A NIGHTMARE! !! I recently purchased a $45K truck from John Hall Chevrolet, and while the buying experience started off great, the post-sale support has been !! I recently purchased a $45K truck from John Hall Chevrolet, and while the buying experience started off great, the post-sale support has been nothing short of frustrating. The process began smoothly—I found the truck online, submitted a credit application, and Jamie, my salesperson, reached out first thing the next morning to go over the details. He was professional, responsive, and easy to work with. I drove down from Kentucky to Daytona Beach, and while the initial financing didn’t go through, the team remained upfront and didn’t push unrealistic expectations. About an hour after leaving, they called back with a deal in place, and I returned the next morning to finalize the purchase. Everything seemed great. That feeling didn’t last. After only one week—and having driven the truck only from the dealership back to Kentucky—the DEF heater failed, putting the truck into limp mode and making it undrivable. When I contacted the dealership for assistance, I was essentially told, “It’s a used truck, not our problem.” I completely understand that buying used comes with risks, but there’s a difference between normal wear and tear and a major failure happening within days of purchase. The fact that I haven’t even made my first payment yet makes this situation even more frustrating. I trusted this dealership’s claim that they inspect their vehicles and stand behind what they sell, but clearly, that trust was misplaced. A dealership’s true reputation isn’t just built on how they sell cars—it’s built on how they treat customers when things go wrong. Unfortunately, once my sale was done, so was their customer service. If you’re considering buying from John Hall Chevrolet, be warned: they’re great while you’re signing papers, but don’t expect any support once you drive off the lot. More

False Advertising Had a car advertised with a certain mileage come to find out it actually has 20 times the amount of the advertised mileage and they are still trying to charge the same price for the ve mileage come to find out it actually has 20 times the amount of the advertised mileage and they are still trying to charge the same price for the vehicle listed with 20 times the mileage listed and not making any kind of deal on the vehicle. Horrible business practice and false advertising. 2024 Chevrolet E-Ray | 1G1YL2D45R5500165 More

By far the best customer service I've ever had at any dealership. They gave me a fantastic deal, and did everything they could to make the experience as enjoyable as possible dealership. They gave me a fantastic deal, and did everything they could to make the experience as enjoyable as possible More

Buyer Beware. This place is what makes car sales people and dealerships look bad. Stay away This place is what makes car sales people and dealerships look bad. Stay away More

At Jon Hall used cars, I have made a new friend in Joseph Abusad... The kind of friend I stop in now and then to just say hi... I've also made a good friend in the service department with Joyce Goytil.. Abusad... The kind of friend I stop in now and then to just say hi... I've also made a good friend in the service department with Joyce Goytil... Be seeing you soon Joyce for my next oil change... I purchase a used Nissan Rogue from Joseph... Though this is not a Chevy product, your business has taken care of me just the same... More

Jason Zacone the cars salesman was an excellent advocate in the sales of my daughters and my car in 2022. in the sales of my daughters and my car in 2022. More

Purchased 6 vehicles from them since 2000 the last being a 2019 Traverse. There is a known issue with the led turn signal/brake light leaking and shorting out. They would not fix under warranty. Tried to or a 2019 Traverse. There is a known issue with the led turn signal/brake light leaking and shorting out. They would not fix under warranty. Tried to order one and was very abruptly told full prepayment ($650) with no delivery date and the possibility of not even getting one as she could only see 2 in the United States.How is this possible? More

Paul Santangelo from Jon Hall helped me purchase 2 Chevy Trax and one Equinox over the years. I would send everyone there to Paul who needs a bonafide excellent quality low mileage used car, and an honest s Trax and one Equinox over the years. I would send everyone there to Paul who needs a bonafide excellent quality low mileage used car, and an honest salesman who is no b.s. He won't try to upsell you. I told him each time what I could afford and what I couldn't. He didn't waste my time showing me vehicles that were out of my range. Each time the vehicle he showed me was the vehicle I purchased. I was out of the office in two hours with each purchase. There's not a problem he doesn't understand and doesn't have a quick work around for. I drove two hours just to purchase my stepdaughter's car so that I could purchase from a salesman with integrity. As a woman, I needed a salesman who did not try to take advantage. He did not. He's respectful, charming and quick and he made car buying a stress free pleasure. If I didn't live in Texas now, I would buy my next car from him and you can not beat Jon Hall used cars. They are like new. Truly. More