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Johnstons Toyota

New Hampton, NY

4.8
1,410 Reviews

5021 New York 17M

New Hampton, NY

10958

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Showing 1,410 reviews

April 01, 2021

It was a pleasure to work with Erica Santiago and Brandan Gross when purchasing my 2020 Toyota Highlander. Will be recommending to my friends and family. More

by marycryan2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Santiago and Brandan Gross
March 28, 2021

There is a reason the folks at Johnstons are busy-they sell a great product and they are professional and are good communicators. I appreciate the time everyone was able to give, from Sierra on the phone More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sierra, Brandon, Steve Johnston, Bridget Krol
March 26, 2021

From initial contact to turning the key, Johnston’s Toyota provided exceptional service. Brian is a top notch sales professional and the rest of the team is stellar! More

by Kime518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivera, Brian Ruperti
March 25, 2021

Erica Santiago was so pleasant to work with. I just bought 2021 RAV4 Hybrid and could not be happier. Excellent customer service and just a pleasant person in general. More

by nitebird801
Recommend Dealer
Yes
Employees Worked With
Erica Santiago
March 22, 2021

Poor customer service. Service advisor was very rude. Aren’t you supposed to make money for Toyota and not insult your customers? Aren’t you supposed to help and build a relationship with your customers More

by reycastillo490
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Klint
March 21, 2021

I have been dealing with Johnston's for my last 6 cars and the experience has always been outstanding. Marc B improved on that view. More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johnston, Dan Rosenblum, Marc Binford
February 28, 2021

Thanks to my salesman Travis for hard work and motivation for helping me trade in my sporty honda civic to to my safe mommy rav4. More

by Vbrianna68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Aurora
February 11, 2021

Brian was excellent. He answered all my questions and explained the features the truck had that I was purchasing. He is super passionate about what he does and it shows! More

by liz
Recommend Dealer
Yes
Employees Worked With
Brian Ruperti
February 07, 2021

Going to Toyota was the best car buying experience I have ever had. Everyone I dealt with when I first walked in was friendly, patient, pleasant and professional. I worked with Kelvin Guyadeen. He was pleasa More

by Chris S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Guyadeen, Dan Rosenblum, Danny Aurora
February 04, 2021

They were fantastic! I received an amazing deal on a brand new van and everyone was so accommodating. I will never go anywhere else! Paul’s service was second to none and I will be back for my next purc More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Balezski, Kelvin Guyadeen, Danny Aurora
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