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Johnstons Toyota

New Hampton, NY

Overview
Reviews
Vehicles
4.9
1,436 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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5021 New York 17M

New Hampton, NY

10958

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Showing 1,436 reviews

July 27, 2025

Excellent service. They will check your car all around and give you a good diagnosis. The technicians are ready help your concerns. More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair
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Jul 29, 2025 -

Johnstons Toyota responded

Thank you for sharing your feedback with us! We aim to offer assistance above and beyond your expectations, and it is a joy to hear that our Service Team has achieved that. We look forward to seeing you back here at Johnstons Toyota! Take care!

July 27, 2025

I always have a great experience there all employees are very friendly and helpful and I really appreciate that. More

by terrij1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Urgiles
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Jul 29, 2025 -

Johnstons Toyota responded

We're so glad you always have a positive experience with our team at Johnstons Toyota. Safe travels until next time!

July 25, 2025

This place is the best. They’re very helpful and do great work every time. More

by TaxationIsTheft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jul 25, 2025 -

Johnstons Toyota responded

Thanks a bunch, from the Johnstons Toyota Team!

July 25, 2025

We have always been greeted by friendly and helpful employees. We have never had a problem there. More

by betty.charleston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Gordon, Samantha G.
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Jul 25, 2025 -

Johnstons Toyota responded

Thanks for choosing Johnstons Toyota! See you next time, Betty!

July 18, 2025

I had a pleasant experience buying my first ever brand new car. The staff there was great, thank you all!! More

by gotmecv
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cj Cabral in sales and Gabby Ward in finance
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Jul 21, 2025 -

Johnstons Toyota responded

Thank you for sharing your experience! We appreciate your business, and we hope to see you again at Johnston's Toyota.

July 12, 2025

Service writer sam is great . Always attentive to your needs in service dept.All the service staff is topnotch More

by carpetmanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam my service writer is the best.
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Jul 14, 2025 -

Johnstons Toyota responded

Thank you for your business and your confidence in our team! We appreciate your support of Sam and Johnstons Toyota.

July 03, 2025

Excellent experience with Johnstons Toyota! True upfront pricing, great sales staff, and easy no pressure transaction! More

by Jim H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Cabral
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Jul 03, 2025 -

Johnstons Toyota responded

There is nothing better than hearing from a happy customer! Thank you for choosing Johnstons Toyota, Jim.

July 02, 2025

If. you go to Johnston's Toyota for a new or pre owned car you will not be disappointed. I had not purchased a new vehicle in many years so I was very ne More

by bwawa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manny
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Jul 03, 2025 -

Johnstons Toyota responded

Thank you for sharing your experience at Johnstons Toyota! We're happy to hear that CJ made the process smooth and stress-free. Your recommendation means a lot, and we're here if you need anything in the future!

June 25, 2025

Very fast service, knowledgeable about the car I wanted to purchase and came up with creative alternatives to my goals for purchasing. Also very helpful with the DMV, license plates and insurance purchase More

by darlenemodell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Collin Riley, Andrew Bloom & Luis
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Jun 26, 2025 -

Johnstons Toyota responded

Thank you for sharing your experience! We're happy to hear that our team at Johnstons Toyota provided fast and knowledgeable service, as well as assistance with the DMV and insurance process. We appreciate your feedback!

June 18, 2025

CJ answered all my questions without being pushy. Gabby got the financing quickly where I wanted it. Truly was one of the best car buying experiences I have had. More

by j.denmanpac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ, Gabby
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Jun 20, 2025 -

Johnstons Toyota responded

We're delighted to hear that CJ and Gabby made your car buying experience at Johnstons Toyota so positive. Thank you for sharing this feedback with us! Enjoy your new ride!

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