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Johnstons Toyota
New Hampton, NY
1,429 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 1,429 reviews
July 02, 2025
If. you go to Johnston's Toyota for a new or pre owned car you will not be disappointed. I had not purchased a new vehicle in many years so I was very ne you go to Johnston's Toyota for a new or pre owned car you will not be disappointed. I had not purchased a new vehicle in many years so I was very nervous about the whole experience. CJ answered each question with patience, never pushy, and made the whole experience less stressful. I would highly recommend him. More
by bwawa
Employees Worked With
Manny
June 25, 2025
Very fast service, knowledgeable about the car I wanted to purchase and came up with creative alternatives to my goals for purchasing. Also very helpful with the DMV, license plates and insurance purchase to purchase and came up with creative alternatives to my goals for purchasing. Also very helpful with the DMV, license plates and insurance purchase process. More
by darlenemodell
Employees Worked With
Collin Riley, Andrew Bloom & Luis
June 18, 2025
CJ answered all my questions without being pushy. Gabby got the financing quickly where I wanted it. Truly was one of the best car buying experiences I have had. Gabby got the financing quickly where I wanted it. Truly was one of the best car buying experiences I have had. More
by j.denmanpac
Employees Worked With
CJ, Gabby
June 12, 2025
Thanks Kelvin,Kevin and Louis. Kelvin sat with me and explained all options but was NOT pushy. Difficulty setting up some internet issues but would not give up. Certainly ask 4Kelv Kelvin sat with me and explained all options but was NOT pushy. Difficulty setting up some internet issues but would not give up. Certainly ask 4Kelvin again. Kevin was involved in all the aspects,and it's the fifth or 6th purchase through him. Louis was cruise busy with finances so I was awarded with much cooperation. Just a bit annoyed that the anti theft lug net set wasn't part of the "deal". How about it,Johnstons? More
by Catskilllew
Employees Worked With
Kelvin, Kevin, Louis
June 04, 2025
Kelvin from a Johnson Toyota was very helpful and knowledgeable and profesional . He answered all our question and made the car buying process easy. knowledgeable and profesional . He answered all our question and made the car buying process easy. More
by Lykokris
Employees Worked With
Kelvin
June 04, 2025
Customer service is always excellent. Have been a customer for over fifteen years. Purchased and service all my vehicles at Johnston’s Toyota Have been a customer for over fifteen years. Purchased and service all my vehicles at Johnston’s Toyota More
by billM
Employees Worked With
Danielle
June 03, 2025
Roxana, Manny and everyone on the sales, finance, and service teams did a great job. I never felt pressured, and they were very helpful, patient, and attentive to my needs. Good listeners all, and concer service teams did a great job. I never felt pressured, and they were very helpful, patient, and attentive to my needs. Good listeners all, and concerned after the sale! I heartily recommend Johnstons Toyota to anyone. More
by karpenjw
Employees Worked With
Roxana, Manny, Andrew
