Johnson Volvo Cars Durham

For the 1st time out of 5 usage the service took much longer than usual. When asked about the time it was taking I got nothing but excuses instead of just apologizing and fixing the problem. Disappointed longer than usual. When asked about the time it was taking I got nothing but excuses instead of just apologizing and fixing the problem. Disappointed this time around with my service rep and service manager who continued with excuses. Not good service experience More

Both the service manager and customer service Joshua went over and above to make me happy. Going through medical situations fixing my car took a big weight off my mind. over and above to make me happy. Going through medical situations fixing my car took a big weight off my mind. More

The service department always listens to any concerns, looks into any issues and communicates next steps in a timely and professional manner. Love having the option to schedule a loaner and work is comple looks into any issues and communicates next steps in a timely and professional manner. Love having the option to schedule a loaner and work is completed in a timely manner. More

Benny an the entire staff at Crown Southpoint Honda are First Class an a great Dealership ❗️ First Class an a great Dealership ❗️ More

Joshua was personable and knowledgeable. I appreciated the low key salesmanship. And Jason was comprehensive and very clear in explaining how our transaction would work. Also, his calm and k I appreciated the low key salesmanship. And Jason was comprehensive and very clear in explaining how our transaction would work. Also, his calm and kind demeanor made the handing over of tens of thousands of dollars almost painless. More

I have a 2012 xc60 (182k miles) that was making a lot of noise. I wasn't sure if the cost to fix it would be worth it so after getting the repair estimate, and then visiting two other dealerships to see abo noise. I wasn't sure if the cost to fix it would be worth it so after getting the repair estimate, and then visiting two other dealerships to see about their lease deals (I couldn't afford a new Volvo on my teachers assistant salary), I realized I would be better off having Johnson Volvo fix it, so I turned around and went back. Benny Wong, and all of the other super nice people in their service department, were so kind and professional and cared about me and my old Volvo. They treated me like I had just purchased a brand new Volvo!! They didn't have loaners so they even brought me home! I can't say enough kind things about how I was treated More

Paulino is courteous and concise and provides me with clear information about my car and does not try to oversell or upsell me on services I don't need. Their costs are very competitive even with privat clear information about my car and does not try to oversell or upsell me on services I don't need. Their costs are very competitive even with private shops. More

Came in for 40,00 mile check-up. Took 1 1/2 hrs and the tech did a wonderful job. Pleasant room to wait and fortunate to have great service techs here in Durham. Took 1 1/2 hrs and the tech did a wonderful job. Pleasant room to wait and fortunate to have great service techs here in Durham. More

Clean, professional, efficient. Great waiting area. Awesome communication. All around special place. I love my Volvo and look forward to keeping it in good service at Johnson Volvo! Great waiting area. Awesome communication. All around special place. I love my Volvo and look forward to keeping it in good service at Johnson Volvo! More

Easy to schedule. Prompt and complete service. Left my car clean and ready to go. Prompt and complete service. Left my car clean and ready to go. More