Johnson Subaru of Cary

Quality Work Nathan was very quick and efficient. I brought my car in for a 90K service at 6:30 pm (the website let me schedule it!) He respected my time (and hi Nathan was very quick and efficient. I brought my car in for a 90K service at 6:30 pm (the website let me schedule it!) He respected my time (and his and his tech as well), so before I could really even negotiate with Nathan, he had me in a loaner and said I could pick my car up the next morning... No charge, so no longer than I was in the door, I was out and on my way. Not to mention the quality work the tech did. I told Nathan that I needed my thick rubber floor mats replaced, so I was going to go to the parts department when I picked my car up the next day. He went and got them from the service department and put them in my car, so when I did pick my vehicle up the next morning, it was pay the invoice and right back out the door. The also honored their coupons and did try to overcharge with any unneeded services. I will keep coming back with service like this. More

Car inspection When I went to make me appointment for the inspection Jay was awesome fit me in for a Saturday. Saturday, December 3 had it done - everyone is so frie When I went to make me appointment for the inspection Jay was awesome fit me in for a Saturday. Saturday, December 3 had it done - everyone is so friendly and helpful More

Prompt, efficient service Although this was a "routine" visit for scheduled maintenance, I was immediately greeted outside by a service writer, enjoyed coffee and snacks in the Although this was a "routine" visit for scheduled maintenance, I was immediately greeted outside by a service writer, enjoyed coffee and snacks in the customer waiting area while getting some work done through the Wifi connection, and was on my way home within 90 minutes. More

Excellent Service Our Subaru Outback went in this week for a routine check up. A recall was attended to, as well. I feel good knowing the service department us lookin Our Subaru Outback went in this week for a routine check up. A recall was attended to, as well. I feel good knowing the service department us looking after my car with great care! Thank you! More

Very nice service First oil change since we bought car in May and had sun visors installed, great job, it took about 2 hours and the staff were very good First oil change since we bought car in May and had sun visors installed, great job, it took about 2 hours and the staff were very good More

Excellent service management I brought my wife's Outback in for service and minor issues with brake light and they found the issue quickly but it took longer to get the issues res I brought my wife's Outback in for service and minor issues with brake light and they found the issue quickly but it took longer to get the issues resolved. The services manager (Frank Rees) keep me informed of the progress very professionally. More

Great Service! I was checked in right away and signed the paper for what would be done. In the hospitality area I got some coffee and cookie which were very good. I I was checked in right away and signed the paper for what would be done. In the hospitality area I got some coffee and cookie which were very good. I then went for a walk. When I returned, I met Debbie who was very pleasant., I believe Dbbie is the Hostess. We had a great conversation and before I knew my car was ready to go. I was given a free car wash and was on my way home. Thanks Johnson Subaru! More

Quick and efficient Coming to Johnson Subaru is always a pleasant experience. They always make sure their customers don't have long waits and are always up-front about o Coming to Johnson Subaru is always a pleasant experience. They always make sure their customers don't have long waits and are always up-front about our vehicle and what it needs. They seem to know their business. No one here has tried to put a "hard sell" on us. Frank Rees waited on us yesterday and seems to be a pro in every aspect of the business. More

Excellent experience I did research online for the make and model I wanted. I saw the online price and decided to call the dealership. I went for a test drive, and becau I did research online for the make and model I wanted. I saw the online price and decided to call the dealership. I went for a test drive, and because I wasn't purchasing the car that day I had to put down a refundable deposit. I was skeptical about this at first, but then I realized it was because someone else was interested in the car, and offered to buy it from me right there on the spot. I declined of course, and came back first thing the next day to make the final purchase. Michael Kelly my sales person was very helpful and professional. More

Quick and easy Knew exactly what I wanted and got a great deal. Didn't take too long either. Chris was very helpful and ensured that I knew all the functions of the Knew exactly what I wanted and got a great deal. Didn't take too long either. Chris was very helpful and ensured that I knew all the functions of the car. Would buy there again. More