
Johnson Subaru of Cary
Cary, NC
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New car purchase I was very impressed with my salesperson ( Patrick Dunn ). I found him to be professional and very knowledgable about the vehicle and related products I was very impressed with my salesperson ( Patrick Dunn ). I found him to be professional and very knowledgable about the vehicle and related products. I felt very comfortable working with Patrick( he knew when to listen and when to offer comment) My best endorsement would be to say that if I owned a car dealership, I would want Patrick to work for me. Good Man! More
Easy, thorough Loved having car wash after, service person very thorough and professional. I was not able to speak with financing person regarding extended warranty Loved having car wash after, service person very thorough and professional. I was not able to speak with financing person regarding extended warranty options, however. They were busy and I didn't have a specific appt with them, so I understand. All in all excellent service. More
Recall Service pathetic Got a recall notice from Subaru to have the passenger airbag replaced. Called Johnson Subaru of Cary to schedule appointment. Was told they were Got a recall notice from Subaru to have the passenger airbag replaced. Called Johnson Subaru of Cary to schedule appointment. Was told they were busy and could not schedule me - they took my number and would call me if/when anything opens up. xxx? Called Performance Subaru in Chapel Hill: no issue - can schedule you next day, if needed. So, I drove out to Chapel Hill and had it done. I'll be in the market for a new Outback soon. Care to guess who will make that sale? More
Perfect Customer Service! Shopped between 2 Subaru dealerships, Johnson won my business with their professional demeanor and willingness to meet my needs. This dealership is an Shopped between 2 Subaru dealerships, Johnson won my business with their professional demeanor and willingness to meet my needs. This dealership is an hour out of my way but would highly recommend them over my local dealership. More
great team greeted promptly, service advisor was helpful - I have a sense of humor and the service advisor and person who checked in my vehicle professional and greeted promptly, service advisor was helpful - I have a sense of humor and the service advisor and person who checked in my vehicle professional and able to laugh along with me. great team. I asked about a part. the ser. adv. made a call to parts, got a price, and I had my item in 10 minutes. fast! More
Outstanding Both the sales & finance departments went above & beyond to make my buying experience a superb one! I would recommend Johnson Subaru to my family and Both the sales & finance departments went above & beyond to make my buying experience a superb one! I would recommend Johnson Subaru to my family and friends. More
Very Pleasant Experience All employees I met were friendly and very professional. I was greeted with a thorough introduction to the vehicle, followed by a comfortable opportu All employees I met were friendly and very professional. I was greeted with a thorough introduction to the vehicle, followed by a comfortable opportunity to drive. I was given a chance to see the color options and feel that they could provide whatever I was looking for. Everyone made the purchase process most comfortable. More
Purchased new Subaru Outback Can say enough good things about our experience. Enjoyed the entire process. Highly recommend. Great buying experience. Vincent and Willie and busines Can say enough good things about our experience. Enjoyed the entire process. Highly recommend. Great buying experience. Vincent and Willie and business team were all very good. More
Totally Satisfied Just purchased a used 2016 Outback. Sales person was Reed Hopkins. He was very patient and knowledgeable on the vehicle. I would give Reed a 10 as as Just purchased a used 2016 Outback. Sales person was Reed Hopkins. He was very patient and knowledgeable on the vehicle. I would give Reed a 10 as as salesman. More
routine maintenance I bring my car to Johnson Subaru because their service is everything that Southern States Subaru is not. My Dad bought the car at Southern but their s I bring my car to Johnson Subaru because their service is everything that Southern States Subaru is not. My Dad bought the car at Southern but their service dept was so bad they made it clear they did not care. From the first time I took the car to Johnson they have treated me with the utmost courtesy and respect and have been very attentive to the car and to me while I wait. When it is time to trade this car, I will be trading with Johnson! More