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Johnson Subaru of Cary

Cary, NC

4.9
355 Reviews

109 Mackenan Dr.

Cary, NC

27511

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Showing 355 reviews

November 02, 2025

Responsive and attentive to customer needs; thoroughly checks out car well beyond period check list More

by mike70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Nov 04, 2025 -

Johnson Subaru of Cary responded

Thank you for taking the time to review Johnson Subaru of Cary, Mike!

October 18, 2025

Modern, comfortable and clean facility with friendly staff who make customers feel right at home. Snacks and drinks were a plus! More

by truwes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nelson, Paul Casbarro, Robert Brunson
Oct 21, 2025 -

Johnson Subaru of Cary responded

We're happy to hear you felt right at home! Thanks for choosing Johnson Subaru of Cary, and we hope to see you again soon.

October 15, 2025

I just purchased my third Subaru from Johnson Subaru. I am very satisfied with the service I receive and the deals we have made. More

by Les
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jemay Ward
Oct 16, 2025 -

Johnson Subaru of Cary responded

Hi Les! Congratulations on your new Subaru! We are so grateful for your business and your continued support of Johnson Subaru of Cary!

September 29, 2025

Great Service Department, the Service Technician, Ray Jones was courteous and promptly informed me of the issues that needed to be serviced on my vehicle.. The repairs were performed in a reasonable amou More

by Florella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Jones
Oct 01, 2025 -

Johnson Subaru of Cary responded

Florella, we're delighted to hear you had such a positive experience with Ray and the rest of our team. We appreciate your business and look forward to working with you again at Johnson Subaru of Cary's Service Department. Safe travels!

September 16, 2025

Went for misfire problem and they tried to convince me to do walnut blasting cleaning which charge $1200. It’s a big number so I requested an inspection video. Waiting for three days and they just said no vi More

by h1137645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Thompson
Sep 17, 2025 -

Johnson Subaru of Cary responded

We are sorry for the inconvenience and lack of communication you experienced. We aim to provide clear and timely services, and it sounds like we fell short in this case. We would like the opportunity to address these concerns directly. For further assistance, please share your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com. Thank you.

September 14, 2025

They have always serviced my car for the 7 years I have owned it. I have always been satisfied with the quality of the service. More

by cav1037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Brunson
Sep 16, 2025 -

Johnson Subaru of Cary responded

We're grateful for your loyalty over the years and are pleased to hear you're consistently satisfied with our service team. Thank you from all of us at Johnson Subaru of Cary! See you next time!

September 13, 2025

Very nice place and good, fast service and very professional, they keep you updated about your vehicle and make feel part of the team. More

by victorirah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 15, 2025 -

Johnson Subaru of Cary responded

Thank you for choosing Johnson Subaru of Cary and for sharing your feedback, Victor. It is wonderful to hear that you enjoyed our prompt and communicative service team. See you next time!

September 12, 2025

I absolutely love Subaru autos. I am on my third lease because I realize that as a senior driver I am safer driving one. The staff is always pleasant and informative. I feel welcome More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Godfrey Akenabor, Mark Demsko, Denise Vargas, Katelyn Paul, Jeremy Bridges, Paul Casbarro, Cecilia McElroy, Robert Brunson
Sep 12, 2025 -

Johnson Subaru of Cary responded

Trish, thank you for being a repeat customer of ours at Johnson Subaru of Cary! We are thrilled to hear our team's kindness and expertise earn your loyalty. We look forward to seeing you again in the future! Safe travels!

Sep 12, 2025 -

Trish responded

Shout out to Godfrey Akenabar and Denise Vargas!!!!!!!!

Sep 12, 2025 -

Johnson Subaru of Cary responded

Thanks for the kind words for Godfrey and Denise!

September 03, 2025

Big thanks to the quick response in repairing my car. I really appreciated how the issue was handled. Thank you! More

by Teresa22255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Sep 04, 2025 -

Johnson Subaru of Cary responded

Teresa, thank you for sharing your feedback about our team! We appreciate your support and hope to welcome you back to Johnson Subaru of Cary in the future.

August 30, 2025

Purchased a 2025 Ascent August 29,2025, Rebecca went up and beyond to give use the best customer Service and a fair deal, My wife wanted a green ascent and that is what was delivered. Thank You Rebecca, Da More

by dalemilfordny
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rebecca
Sep 02, 2025 -

Johnson Subaru of Cary responded

Dale and Terry, congrats on your new 2025 Subaru Ascent! We're so glad Rebecca went above and beyond to find the perfect one for your wife. Your support means a lot to us, enjoy the ride, and thank you for choosing Johnson Subaru of Cary!

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