Johnson Lexus Of Raleigh

Continued Great Experience Bought our fourth Lexus here this week, always excellent treatment in sales and service. Pricing negotiation is always straightforward, and the entir Bought our fourth Lexus here this week, always excellent treatment in sales and service. Pricing negotiation is always straightforward, and the entire staff is focused on superior customer service. More

JOhnson Lexus is Awesome Excellent buying experience from start to finish! You must give them a chance if you are the least bit interested, you will not be disappointed. Ask f Excellent buying experience from start to finish! You must give them a chance if you are the least bit interested, you will not be disappointed. Ask for Ken Ward he will deliver a five star platnium buyers experience. More

A real pleasure Gavin Sherk was a real pleasure to work with, he found exactly what I was looking for. He is very knowledgeable, kind and patient. I also worked wit Gavin Sherk was a real pleasure to work with, he found exactly what I was looking for. He is very knowledgeable, kind and patient. I also worked with Chrisian who showed me all around the the dealership, I am impressed with the workshop. Ryan was very knowledgeable about all of the technical aspects of the car and demonstrated all very efficiently. Today Kelly from the technology department called to ask if I has any questions. Wow what a change for me coming from Mercedes Benz . Kelly waited for me to go to my car and answered all of my questions. Everyone seems to be a real team player. More

Nitrofil SCAM When the temperature changes every year, the low tire pressure light on my GS350 comes on, but Johnson Lexus said they had a solution! They sold me Ni When the temperature changes every year, the low tire pressure light on my GS350 comes on, but Johnson Lexus said they had a solution! They sold me Nitrofil, which they said would prevent the psi of the tires from fluctuating with the air temperature. Unfortunately, it’s never worked, and I continue to have the problem after 2 years. But instead of offering a fix or even a refund, Johnson Lexus said that I can choose between these options: (a) drive 135 miles from Wilmington NC to Raleigh so Johnson can top off the tires ($50 for gas plus 4 hours to drive), (b) find someone in Wilmington who will top off the tires with Nitrofil for free, or (c) have someone in Wilmington top off the tires with regular air (which he admitted will dilute the Nitrofil and make the problem worse). What kind of a SCAM is this? Why is Lexus selling this product to fix this problem if it DOESN’T FIX THE PROBLEM? More

Awesome Gavin Sherk did an outstanding job in finding me the perfect car, and I LOVE IT! Can't recommend him enough. Deborah Meli was also a big part in maki Gavin Sherk did an outstanding job in finding me the perfect car, and I LOVE IT! Can't recommend him enough. Deborah Meli was also a big part in making this a fantastic experience. The entire purchase with Johnson Lexus was a pleasure. Thank you. More

Great Experience! Tim Lyon was a great sales associate to work with. With Tim cost and expected time frame were accurate...no last minute surprises or switch and bate s Tim Lyon was a great sales associate to work with. With Tim cost and expected time frame were accurate...no last minute surprises or switch and bate schemes. I will be working with Tim and this Johnson Lexus dealership in the future when I upgrade my vehicle. More

Bought out my lease I decided to purchase my leased vehicle and Johnson Lexus made the process simple, quick and painless. As I live some distance from the dealership the I decided to purchase my leased vehicle and Johnson Lexus made the process simple, quick and painless. As I live some distance from the dealership they made sure to do as much as possible over the phone so when I went in the only thing left to do was the CPO inspection and signing some papers. The staff were professional, courteous and knowledgeable. I would definitely recommend them to my friends. More

Excellent Service Nick and team at Johnson Lexus were very friendly and helpful. There was no pressure and the whole process was very smooth. Pricing was very competiti Nick and team at Johnson Lexus were very friendly and helpful. There was no pressure and the whole process was very smooth. Pricing was very competitive and reasonable. I would definitely recommend to my friends and family. More

Second to none Can't say enough about Gavin and the sales team. I am about as methodical and meticulous as they come and this dealership even exceeded my expectation Can't say enough about Gavin and the sales team. I am about as methodical and meticulous as they come and this dealership even exceeded my expectations. We purchased a new 2016 GX460 and worked with our sales advisor (Gavin) for over 7 months. He answered every question, helped make a few concessions happen, and addressed every concern we had along the way. Gavin is a top notch salesman. Very professional yet personable. Hands down....best car buying experience ever. More

Best Customer Service Roger the GM and our salesman Rodney took excellent care of us! The finance department was wonderful. Thank you to Rob for showing me how to use the f Roger the GM and our salesman Rodney took excellent care of us! The finance department was wonderful. Thank you to Rob for showing me how to use the features on my car after the purchase process was complete. WE were given a great deal on a brand new GS 350. From start to finish everyone we came in contact with treated us wonderful!! More