Johnson Lexus Of Raleigh
Raleigh, NC
Filter Reviews by Keyword
By Type
Showing 2,190 reviews
Excellent Customer service I am happy to be a part of the Johnson Lexus Family. The people here are exceptional and the customer service far exceeds past experiences with other I am happy to be a part of the Johnson Lexus Family. The people here are exceptional and the customer service far exceeds past experiences with other dealers. More
Purchase of Lexus RX450h from Zack Gray Zack was great to deal with on our new car purchase. We were able to order the car of our choice and with everything that we wanted on it. Zack kept Zack was great to deal with on our new car purchase. We were able to order the car of our choice and with everything that we wanted on it. Zack kept us informed of the progress on our order. When it arrived, we were treated like royalty and given a very thorough review of the car and all its technical features. We then returned about a week later for the free car wash which was done very professionally. In fact, the entire experience was professionally handled and Zack was very attentive and good to work with. We are loving the car and are very happy with our purchase. More
Wonderful Customer Service I would like to shout out my salesman Zack Gray! He is the epitome of excellence in sales and making the customer comfortable. I am a repeat customer I would like to shout out my salesman Zack Gray! He is the epitome of excellence in sales and making the customer comfortable. I am a repeat customer of his and I have now referred to other family members to him and they have both joined the Lexus Family ;) Not one time did he come across pushy like most salesman. He is always keeping me informed of Lexus events as they arrive and I am always referring people to him. In addition to Zack, I would like to shout out April in the Finance department, who searched tirelessly for rates and product descriptions until I had the best options for me. In addition, she went the extra mile to ensure that I had a car to drive to my business meeting and that my car was delivered to my home before my travel deadline. Way to go Johnson Lexus!!!!!! More
Lexus GS 350 purchase Ian was very helpful and personable. He guided us through each step without a glitch. After completing the paper work for purchase, a representilve sa Ian was very helpful and personable. He guided us through each step without a glitch. After completing the paper work for purchase, a representilve sat with us and explained how to operate the many different features our vehicle had to offer. All our questions were answered professionally. More
Very pleasant experience Jon Choi was the sales consultant and was easy to work with. Very knowledgeable and has answers for all questions Jon Choi was the sales consultant and was easy to work with. Very knowledgeable and has answers for all questions More
Great people Definitely worthy of 5 stars. Everyone was so willing to help and answer any of the questions we had. I love the energy the employees had and they ma Definitely worthy of 5 stars. Everyone was so willing to help and answer any of the questions we had. I love the energy the employees had and they made it more exciting for me to get a new car. I recommend this dealership to anyone who is looking for a Lexus! More
Good experience Great inventory, knowledgeable sales rep, dedicated delivery person explained all features very well, pleasant environment. I was impressed with the Great inventory, knowledgeable sales rep, dedicated delivery person explained all features very well, pleasant environment. I was impressed with the warranty on the used vehicle I purchased. More
Car buying experience This is the 3rd time I have bought from Johnson Lexus. I would not buy a Lexus from anyone else! All the staff are very friendly and knowledgable. This is the 3rd time I have bought from Johnson Lexus. I would not buy a Lexus from anyone else! All the staff are very friendly and knowledgable. More
Excellent Service from drive in to drive out We drove on the lot and got greeted by Sergio Escarcega who helped us find a parking spot. From that point on the service at Johnson Lexus was outsta We drove on the lot and got greeted by Sergio Escarcega who helped us find a parking spot. From that point on the service at Johnson Lexus was outstanding. Sergio was so knowledgeable about cars and was willing to take his time with us and help us make the right decision. He is very upbeat and positive and seems like he really enjoys his job. Everyone there was great and made us feel comfortable and there was never a feeling of being pressured. More
Purchase of Car I was looking for a new Lexus car. Mr. Jon Choi made it very easy to buy and understand what kind of car i was looking for. I was looking for a new Lexus car. Mr. Jon Choi made it very easy to buy and understand what kind of car i was looking for. More