Johnson Lexus Of Raleigh

Too long a wait after car service was finished. After car was washed are delivered to pickup area waited approximately 20 minutes to finalize and pay bill. As we travel approx 150 miles to purchase After car was washed are delivered to pickup area waited approximately 20 minutes to finalize and pay bill. As we travel approx 150 miles to purchase and service this Lexus vehicle I think that an expedites checkout was in order. More

Completely satisfied with overall experience Professional and courteous staff, well organized dealership, great service, fair pricing and really great automobiles. That says it all in less than a Professional and courteous staff, well organized dealership, great service, fair pricing and really great automobiles. That says it all in less than a twenty five word minimum. More

Corporate Customer Sales ---Excellent Service--- Worked with Avia from Lexus Corporation to resolve a problem with my headlamp on my 2005 Rx. Avia was very professional and listened to my concerns. S Worked with Avia from Lexus Corporation to resolve a problem with my headlamp on my 2005 Rx. Avia was very professional and listened to my concerns. She was proactive and very accommodating in making recommendations and following up on my concerns. I would definitely say she went above and beyond to resolve this problem...Kudos to Lexus for having associates like Avia who understand the value of customer service and having a understanding and motiving spirit in providing excellent service. More

Efficient, Professional, and Timely Everything progressed as you would have liked. Employees were knowledgeable and friendly, The atmosphere was comfortable with coffee and a snack avail Everything progressed as you would have liked. Employees were knowledgeable and friendly, The atmosphere was comfortable with coffee and a snack available. I do return so I must be pleased. More

SERVICE REVIEW CHARGES FOR SERVICES ARE PRICEY/EXPENSIVE BUT QUALITY AND GREAT WORKMANSHIP. GREETERS ARE COURTEOUS, FRIENDLY AND KNOWLEDGEABLE. EVERYONE SPEAKS AND CHARGES FOR SERVICES ARE PRICEY/EXPENSIVE BUT QUALITY AND GREAT WORKMANSHIP. GREETERS ARE COURTEOUS, FRIENDLY AND KNOWLEDGEABLE. EVERYONE SPEAKS AND IS CUSTOMER FOCUSED. THE WAITING AREA IS VERY CUSTOMER FRIENDLY. More

Service made easy Very easy with Saturday service since we are out of town. Very polite and customer service oriented staff. They were all a pleasure to work with. Very easy with Saturday service since we are out of town. Very polite and customer service oriented staff. They were all a pleasure to work with. More

As laid back as service can be Scheduled an appointment that actually meant when they could start working on my car. All the amenities one could hope for from separate waiting areas Scheduled an appointment that actually meant when they could start working on my car. All the amenities one could hope for from separate waiting areas for children and adults to shuttle service to the mall & snacks... and the job was finished precisely when it was originally estimated. As pleasant an experience as I can imagine. More

Great Experience I always have a good experience when I come in for service or repairs. Everyone is helpful to the nth degree, and they always do everything possible I always have a good experience when I come in for service or repairs. Everyone is helpful to the nth degree, and they always do everything possible to make me comfortable and meet my expectations on time, as I have a demanding job. More

Good Buying experience Moe Helemy is an excellent salesman to work with.He is very considerate and understanding. Eric on the tech side explained all the features with Moe Helemy is an excellent salesman to work with.He is very considerate and understanding. Eric on the tech side explained all the features with clarity. More