Johnson Lexus Of Raleigh

Service It is always a joy to visit the dealership. I live about an hour and a half from the dealership, but have never had any issues getting the date and ti It is always a joy to visit the dealership. I live about an hour and a half from the dealership, but have never had any issues getting the date and time I request for the appointments. More

Exelent service! Over the past several years, we have been fortunate to have Mr. Lewis Hunt as our service coordinator. He has made sure that our vehicles (RX 300 Over the past several years, we have been fortunate to have Mr. Lewis Hunt as our service coordinator. He has made sure that our vehicles (RX 300 & ES 300) have received the best care. I am hoping this trend will continue indefinitely even if Mr. Hunt would stop working for your company. More

Excellent Service- Great Amenities. I don't usually use the Raleigh location for my service visits but my regular location was not available. I was please at how easy it was to schedule I don't usually use the Raleigh location for my service visits but my regular location was not available. I was please at how easy it was to schedule the visit online. All of the service staff I worked with were friendly and professional from the moment I arrived. I was given a tour of the comfortable waiting area including a cafe and business center where I was able to catch up on work and phone calls privately while I waited. Chris, my rep, kept me apprised of the work being done and sought me out for my approval for minor add on services. More

First time in the service department I inherited my mom's 2001 Lexus RX300 since she can no longer drive and took it in for the 75K service for the first time in Raleigh. Great experienc I inherited my mom's 2001 Lexus RX300 since she can no longer drive and took it in for the 75K service for the first time in Raleigh. Great experience. Chris took care of me and the car runs great. I decided to wait on it and get some work done and the lounge areas are wonderful. Will definitely go back. Also considering a used Lexus IS 250c for my wife so will definitely take it here for service. More

Exceeded expectations Timely, prompt and attentive to issues for servicing. Easy to shuttle to Triangle town Ctr and return when convenient. Timely and informative in tel Timely, prompt and attentive to issues for servicing. Easy to shuttle to Triangle town Ctr and return when convenient. Timely and informative in telephoning with findings/updates More

A highly professional and enjoyable expeience We Previously started negotiations with two Hendricks Lexus dealers only to find nothing but frustration and multiple emails and phone calls. A friend We Previously started negotiations with two Hendricks Lexus dealers only to find nothing but frustration and multiple emails and phone calls. A friend suggested Johnson Lexus as he had a very easy acquisition of a car. Two emails and one phone call later we had a new Lexus delivered to our driveway. Johnson Lexus is a highly professional dealership. More

Excellent Service Visit Very professional and timely! Nice waiting area with very helpful all the way around during my visit. All employees were kind and always wanted to kno Very professional and timely! Nice waiting area with very helpful all the way around during my visit. All employees were kind and always wanted to know if there was anything they could do. More

Great experience I say that Todd was excelllent to work with. It was a great experience overall. I would definitely recommend this dealership. Thank you for all you I say that Todd was excelllent to work with. It was a great experience overall. I would definitely recommend this dealership. Thank you for all your assistance. More

Checked for oil leak. No leak - no charge. Thank you. Marky is always professional and courteous. I appreciated the fact that there was no charge for checking for any leaks possible. My experiences at Joh Marky is always professional and courteous. I appreciated the fact that there was no charge for checking for any leaks possible. My experiences at Johnson's have always been excellent. More

SUPER service. Knowledgeable service advisors and efficient technicians. The wait time for servicing is very pleasant with all the extras offered in the lounge area Knowledgeable service advisors and efficient technicians. The wait time for servicing is very pleasant with all the extras offered in the lounge area. You are treated like they would want to be treated. More