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Johnson Lexus Of Raleigh

Raleigh, NC

4.9
2,190 Reviews

5839 Capital Blvd.

Raleigh, NC

27616

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Showing 2,190 reviews

December 31, 2016

Great experience. I hate going to dealerships. My salesperson made everything convenient for me. The use of technology... emails, text messages, fax and phone calls mad More

by Baglady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Ward, Ken Ward
Jan 04, 2017 -

Johnson Lexus Of Raleigh responded

We're happy we were able to help!

December 31, 2016

Good service, cordial servers Service started commensurate with the appointment time. Cordial, courteous servers in every phase of the service. The wait time is minimized by the w More

by betscar
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Names not noted, all were very good!
Jan 04, 2017 -

Johnson Lexus Of Raleigh responded

Thank you for your review! We're glad you enjoyed our dealership amenities.

December 31, 2016

Good service I was shopping around for a new car. The personnel at Johnson Lexus of Raleigh were friendly, courteous and professional. They cared about the thought More

by Anna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Yiu, Nick Hsieh, Wes Diederich, Craig Green, Nick Hsieh
Jan 04, 2017 -

Johnson Lexus Of Raleigh responded

We're so happy you enjoyed your purchasing experience, Anna!

December 31, 2016

Not a painful process! Sales and finance were smart and direct. No pressures. Trying to find seven more words here...how about would come back again for another car and ask More

by Greg123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd and April, Todd Eyl
Jan 04, 2017 -

Johnson Lexus Of Raleigh responded

Thanks for finding 7 more words, Greg, we think they were great ones!

December 31, 2016

great service Had great service with everyone being courteous as usual. Over the years I have always been treated with respect. Lewis Hunt is always so helpful and More

by Nancy468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lewis Hunt-I enjoyed working with him over the years. He is always responsive to any questions I may have.
Jan 04, 2017 -

Johnson Lexus Of Raleigh responded

Thank you for continuing to trust us with your vehicle, Nancy!

December 31, 2016

Accessory Service Angelica handled our visit in a professional and friendly manner. She kept us informed on the timing of our service and ensured we had access to the More

by Hot Rod Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Thompson visited with us and wanted to make sure our experience is great. We truly like the 2 personnel we have met at Johnson Lexus to date.
Jan 04, 2017 -

Johnson Lexus Of Raleigh responded

Thank you for taking the time to tell us about your Service visit, Terry!

December 30, 2016

Professinalism atits best Ryan is a very courteous a professional service advisor. Service lounge area is well maintained and refreshments are great. Thanks for a great servi More

by DKL74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Emory
Jan 04, 2017 -

Johnson Lexus Of Raleigh responded

Thank you for taking the time to tell us about your great Service visit!

December 30, 2016

Bumper repaid The Johnson Lexus team was courteous as always. We were seen quickly and had no issues with the services provided. Hopefully we will not need another More

by TimB1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lewis Hunt
Jan 04, 2017 -

Johnson Lexus Of Raleigh responded

We will, Tim! Thank you!

December 30, 2016

traded in an RX350 for a RC350 I had bought a car from Tim Dacosta before and had a great experience then. I came back again and repeated the excellent experience. He's the best sal More

by tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tim dacosta, Tim Dacosta
Jan 04, 2017 -

Johnson Lexus Of Raleigh responded

Thank you, Tom! We hope you are continuing to enjoy your RC!

December 30, 2016

Excellent; it's always a great experience. All of the services are provided with great care. Employees are the best! I will recommend the services to others. Appears to be a great place to w More

by powelles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Kenneth Owens
Jan 04, 2017 -

Johnson Lexus Of Raleigh responded

Thank you! We appreciate your recommendation.

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