Back

Johnson Lexus Of Raleigh

Raleigh, NC

4.9
2,264 Reviews

5839 Capital Blvd.

Raleigh, NC

27616

Directions

By Type

Showing 2,264 reviews

June 06, 2025

A very professional dealership. Everyone very attentive and courteous. The dealership and employees were top notch! I do recommend them. More

by Sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Baldwin
Jun 06, 2025 -

Johnson Lexus Of Raleigh responded

Sue, thank you for the glowing review! We're delighted to hear that our team at Johnson Lexus of Raleigh provided a top-notch experience. We appreciate your recommendation and look forward to serving you again in the future!

June 03, 2025

Everyone is always friendly and very helpful. I have always had a great experience. Candice Roehrs is fantastic! More

by mbrello0419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 04, 2025 -

Johnson Lexus Of Raleigh responded

We're delighted to hear that Candice and the team at Johnson Lexus of Raleigh provided you with such a positive experience! Thank you for sharing your feedback, and we look forward to serving you again in the future.

May 30, 2025

Ebenezer Udofia provided professional and customer friendly assistance to us from the first call to the completion of our Lexus purchase. He and the Johnson Lexus team demonstrated Lexus excellence a More

by Airborne
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eb Udofia
Jun 02, 2025 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your experience with Ebenezer and the Johnson Lexus of Raleigh team! We're delighted to know that our service met your expectations and that you received your vehicle in excellent condition. Enjoy every moment with your new Lexus!

May 29, 2025

I have to say at first the experience was great! They made the entire process for me leasing a new RX 500 F Sport very memorable. When you lease you can purchase seperate insurances and coverages More

by cnordbruch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanner Mraz
Jun 02, 2025 -

Johnson Lexus Of Raleigh responded

We are very sorry to hear about your experience with the ceramic coating process. It sounds incredibly frustrating, especially after investing in a new vehicle and additional protections. We want to ensure that you receive the quality service promised, so please reach out directly to our Service Manager, Candice Rohrs, at 919-877-1941 if you'd like further assistance or have any questions. Thank you.

May 28, 2025

We drove to Raleigh to order a replacement door handle & was contacted days later when it came in. We scheduled a day to come back to have it installed. We did not receive a specific appointment time & advi More

by Dtlowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kierstyn
May 29, 2025 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your experience with us. We apologize for the inconvenience caused by the mix-up and appreciate your patience as we worked to resolve it at Johnson Lexus of Raleigh. We're glad our team could provide a courtesy vehicle in the meantime, and hope everything is now sorted out smoothly!

May 27, 2025

Zack was knowledgeable, patient, and displayed the highest level of integrity. He was responsive to all questions and always responded timely. I felt comfortable and informed about the purchase. He he More

by Kendra
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zack Gray
May 27, 2025 -

Johnson Lexus Of Raleigh responded

Kendra, we're delighted to hear that Zack provided such a positive experience at Johnson Lexus of Raleigh. Your confidence in him and our team means the world to us! Enjoy your new vehicle!

May 22, 2025

Zack was an amazing salesperson for my son’s surprise graduation present. Definitely recommend and will be coming back for my own purchase next year. Ask for Zack Gray! 💕 More

by Dr. Melanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Gray
May 22, 2025 -

Johnson Lexus Of Raleigh responded

Thanks for trusting Zack and the Johnson Lexus of Raleigh team with such a special purchase! Congratulations to your son on his graduation and new ride!

May 22, 2025

Whenever I stop in for service my advisor Bill always takes care of me and we have a great conversation about anything and everything We also discuss if something needs replacing on my car or can wait More

by Vinnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ingram II
May 22, 2025 -

Johnson Lexus Of Raleigh responded

Vinnie, it's wonderful to hear that Bill is providing you with such attentive service and enjoyable conversations at Johnson Lexus of Raleigh. We appreciate your trust in us for your car's needs!

May 21, 2025

Tanner took great care of us. He made sure that the problem wasn’t just looked at, but that it was completely fixed. More

by Smcalster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ingram II
May 21, 2025 -

Johnson Lexus Of Raleigh responded

We're delighted to hear that Tanner provided such thorough care at Johnson Lexus of Raleigh. Ensuring your issues are fully resolved is our top priority, and we're glad you had a positive experience!

May 17, 2025

It’s always a pleasure to go to Johnson Lexus. Mike Steppe always makes sure my automotive needs are taken care of. More

by gwat039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Gray
May 19, 2025 -

Johnson Lexus Of Raleigh responded

We're delighted to hear that Mike and the team at Johnson Lexus of Raleigh consistently provide you with excellent service. Thank you for sharing your positive experience!

1
...