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Johnson Lexus Of Raleigh

Raleigh, NC

4.9
2,357 Reviews

5839 Capital Blvd.

Raleigh, NC

27616

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Showing 2,357 reviews

February 24, 2026

Eb was an absolute pleasure to work with! He was incredibly patient throughout the entire process and always took the time to answer my questions without making me feel rushed. He was also ve More

by Caroline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eb Udofia
Feb 24, 2026 -

Johnson Lexus Of Raleigh responded

Thank you for the fantastic feedback, Caroline! We're thrilled to hear your entire experience with Eb was smooth, timely, and transparent at Johnson Lexus of Raleigh.

February 21, 2026

An easy and smooth transaction, and Marcus was professional and courteous as always. Thank you to the entire team More

by Chad P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Baldwin
Feb 23, 2026 -

Johnson Lexus Of Raleigh responded

Thank you for your review, Chad! We’re happy that you had such a smooth and successful experience with Marcus. We are proud to have your business at Johnson Lexus of Raleigh.

February 19, 2026

Eb and Carl were helpful and the transaction went smoothly. This was our second time dealing with Johnson Lexus of Raleigh and they went above and beyond to make sure we were satisfied with the expe More

by Melvin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eb Udofia
Feb 19, 2026 -

Johnson Lexus Of Raleigh responded

Hi Melvin, thank you for choosing Johnson Lexus of Raleigh and for sharing your experience with Eb and Carl. We are grateful for your business and we look forward to seeing you again!

February 15, 2026

Great team to work with. Howard made everything easy and was very professional. Thanks for all the help. More

by Rkjr12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard
Feb 16, 2026 -

Johnson Lexus Of Raleigh responded

We’re happy to hear Howard and our team made the process easy at Johnson Lexus of Raleigh. Thank you for choosing us!

February 13, 2026

Very professional staff from the time the car service is scheduled to the return of the car. All phases were executed in a timely manor. More

by twilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ingram II, Louay Cheikhali
Feb 16, 2026 -

Johnson Lexus Of Raleigh responded

We are happy to hear our team made your service experience so seamless from start to finish. Thank you for choosing Johnson Lexus of Raleigh and for sharing your feedback. See you next time!

February 13, 2026

Very clean and the staff was very helpful and professional. Everyone seemed concerned about making sure someone was helping you. More

by michaelwilder26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ingram II
Feb 16, 2026 -

Johnson Lexus Of Raleigh responded

We love to hear this! Thank you for choosing Johnson Lexus of Raleigh and for sharing your experience with our team. We hope to see you again next time!

February 10, 2026

The worst experience I’ve ever had ! !! This dealership has poor communication skills I wouldn’t recommend. More

by Shamar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Feb 11, 2026 -

Johnson Lexus Of Raleigh responded

Shamar, we are very sorry to hear about your negative experience. If you're open to discussing what specifically went wrong, we would appreciate the chance to learn from this so we can do better in the future. To share further details, please contact Anna Haddock at ahaddock@johnsonautomotive.com. Thank you.

February 07, 2026

Justin Hardesty my service advisor is the best. Keeps me informed. He advises me on what is wrong with my Lexus and gives me options. I have bought from other Lexus dealers but none have a service More

by ssnow505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lyon
Feb 09, 2026 -

Johnson Lexus Of Raleigh responded

We greatly appreciate this review! Keeping you informed and providing options is our priority. It's awesome to hear you were in great hands with Justin. Thank you for your trust and see you next time at Johnson Lexus of Raleigh!

February 07, 2026

Great service. Fast and official. No long wait time and always give good energy and snacks More

by J G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss Kierstyn
Feb 09, 2026 -

Johnson Lexus Of Raleigh responded

We're delighted we have delivered an excellent experience here at Johnson Lexus of Raleigh.

February 05, 2026

Efficient, thorough service on time and price as quoted. Andreas and everyone very helpful and well-organized. More

by Hollandcha47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas who was excellent, Bill Ingram II
Feb 05, 2026 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your experience with Andreas and our team! We look forward to assisting you again at Johnson Lexus of Raleigh! Safe travels!

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