110 Reviews of Johnson Honda of Stuart - Service Center
The employees interaction with customers reflects the attitudes of management & owners. Kudos to Brian Mays been with you since about the time I started in 2013, Roy Moore, I think since you opened, Scot attitudes of management & owners. Kudos to Brian Mays been with you since about the time I started in 2013, Roy Moore, I think since you opened, Scott Tuscan, my chosen service advisor, Carlos Moreno, helpful and not overbearing, and the bearded mechanic who stopped his break walk & answered my questions. All helped on my 3/12 visit. Been with you since 2013 and 4 cars later, DON’T CHANGE! More
Amazing service! Professional, honest and caring! A semi truck flew past me and some clips flew off from under my car. I was told to bring it right in, considered it Professional, honest and caring! A semi truck flew past me and some clips flew off from under my car. I was told to bring it right in, considered it an emergency. Replaced clips within the hour and no charge! So thankful I called and for their help! Excellent customer service! More
Very impressed with the service department. When I called with an issue, the speaker was pleasant and helpful and told me that there were no appointments available to just bring the car in. I w When I called with an issue, the speaker was pleasant and helpful and told me that there were no appointments available to just bring the car in. I was traveling and very nervous about an oil leak. They solved the problem and sent me on my way feeling a lot more confident in my car. Five Stars! Good experience! More
Excellent service. Priced reasonably. Free car wash! In and out in a timely manner. Courteous salespeople. Follow up after the service. Makes anyone want to be a repeat Priced reasonably. Free car wash! In and out in a timely manner. Courteous salespeople. Follow up after the service. Makes anyone want to be a repeat customer!! More
Went in to have a few recalls taken care if and was informed that it would be 3-4 hours. Was I ever surprised that it only took 2! Car was put through the car wash and nice and clean when it was ret informed that it would be 3-4 hours. Was I ever surprised that it only took 2! Car was put through the car wash and nice and clean when it was returned to me. Best thing about the service department is they don't try to rip you off with unnecessary work. We have been customers of Johnson Honda since they first opened and have purchased 3 Pilots from them. Won't go anywhere else! More
I took my 2023 Pilot in for an inspection and first oil change. Although it took a little bit longer than I expected, the waiting area was comfortable and all employees I met were very friendly. My servi change. Although it took a little bit longer than I expected, the waiting area was comfortable and all employees I met were very friendly. My service representative, Daniel Martinez, was very efficient and knowledgeable. I have always been very pleased with Johnson Honda. More
Had to bring vehicle in 3 times for same problem (a leak of water into cabin) and solution clearing sun-roof drains) to be fixed once. The last time it took a month before it was fixed. Your notes state th of water into cabin) and solution clearing sun-roof drains) to be fixed once. The last time it took a month before it was fixed. Your notes state that you did not observe any mold. Of course you didn’t- because I cleaned it all! I was not about to get into a van covered in mold and drive it an hour to your location. Even though the carpet seems essentially dry at this time, the interior still reeks of mold, because it was loaded with mold from June until we returned in December. Then there was the issue of you failing to address my request to change the cabin air filter. Instead you claimed to have inspected it and decided it was fine. When it was removed it was covered in debris - which we have a picture of…. Lies do not breed trust. Very disconcerting. More
Have been using Johnson Honda since 2017 always pleased with the service. Scott Tuscan has been our service advisor and does a great job overseeing our needs. 😊 with the service. Scott Tuscan has been our service advisor and does a great job overseeing our needs. 😊 More