Johnson Honda of Stuart

Johnson Honda wasn’t my closest Honda dealer but they came up with the best deal. I negotiated the price over email with Marla Allen. She was very responsive and answered all my questions promptly and we came up with the best deal. I negotiated the price over email with Marla Allen. She was very responsive and answered all my questions promptly and we were able to settle on the price. When we got to the dealership we were greeted by Rick Fuss (Marla left for the day). Rick was outstanding. We quickly negotiated the price for our trade-in and picked our new CR-V from the lot. The paper work took about an hour to complete and we were out of the door in our new car. Overall great experience and highly recommended. We’ll definitely come back when it’s time for a new car. More

Called about a pre-owned that we wanted to purchase because we live in Jacksonville....they said it was still there and I offered to put a non-refundable deposit down... Jay said "no problem" I will pi because we live in Jacksonville....they said it was still there and I offered to put a non-refundable deposit down... Jay said "no problem" I will pit a sold sign on it and put it in the back.....fast forward 4 hours into a 5 hour drive while Jay and I have been texting, with me providing location updates on my way down... Then 40 minutes until my arrival I get. Call from Jay who says they sold it while he was at lunch (lie #1)....I said (half joking but very mad) to get the vehicle back and he said it was too late because it was gone (lie #2)...I arrived and saw the vehicle in the back....went in and asked for Jay....they said he was busy (lie #3)...was waiting for the manager and had to go the find them because they were not very focused on helping...spoke with David...he said the vehicle was being sold and could not answer why it could not be stopped since I was promised by a Johnson Honda employee that it was mine to buy (I was paying full price and no negotiation)....i asked if there was a more senior manager there to which David said there was not one, he was the most senior (lie #4)...I could go on with the rest of the story but am not right now.... Suffice it to say that these people are liars and I would not do business with them....ever....go to Ft Pierce if you live down here.... Update - the salesman (Jay) was trying to help me and was being told what to do by the used care manager (Dave Glover). I would not trust Dave Glover for anything, proven liar, told Jay to lie that the vehicle was gone and “down the road”....also said he was the highest level manager there....when Rob Perona (his boss) was actually there... 7/10/13 - Update - I called Johnson Auto Group in NC and asked about a vehicle they had listed. I asked if they could hold a vehicle for me and their answer was, yes. All they would require is a small deposit. I offered a deposit to Johnson Honda and they said none needed, it would be held for me...so let's add another lie to the tab....go to Coggin Honda in Ft Pierce.... More

My purchase was an out of state purchase (Florida to Charleston SC. I got an awesome 1998 Lexus 350 at an awesome price and the internet sales guy Rick Fuss was one of the best guys I've ever worked wit Charleston SC. I got an awesome 1998 Lexus 350 at an awesome price and the internet sales guy Rick Fuss was one of the best guys I've ever worked with. The car was EXACTLY as he said it would be. He kept me informed every step of the way and really IS THE STANDARD when it comes to customer service and sales. I would HIGHLY recommend to anyone looking to purchase a new or used car. Jim J Charleston SC More

Rick Fuss is a great person to work with. Other people at Johnson Honda were also very nice. Roy (financial person) is also great. I really enjoyed buying car from Rick Fuss at Johnson Honda. He is very nice Johnson Honda were also very nice. Roy (financial person) is also great. I really enjoyed buying car from Rick Fuss at Johnson Honda. He is very nice and personable. He is excellent. I will recommend my friends to buy car at Johnson Honda from Rick Fuss and I will also buy car from him in future when I need. It was an excellent experience! I will strongly recommend people to buy car from Rick Fuss at Johnson Honda, Stuart, FL. More

Johnson Honda was the best dealership I have dealth with my entire life. I inquired about purchasing a 2013 Honda Civic over the internet and was soon contacted by Nick Gagliardo. After sending a couple o my entire life. I inquired about purchasing a 2013 Honda Civic over the internet and was soon contacted by Nick Gagliardo. After sending a couple of emails to Nick I realized by his responses he cared about making his customers. Nick and I agreed on a price online and was told the vehicle would be ready to be picked up at the end of the day after I was out of work. When I got to the dealership I was sent over to Nick who had all the sales agreement documents and the vehicle ready for me. All I had to do was sign the documents. The documents reflected the exact price we had agreed upon in our emails. There were no hidden costs, no extra charges, etc. Nick spent his time going over all the paperwork with me and giving me a tour of the vehicle. Not alot of people would spent their time in sales going over everything because they want to jump over to another customer. This was not the case with Nick. The most memorable of the entire deal was the fact that I was treated like a human being instead of a sales commission. In today's society it is hard to find businesses that still care about their customers. I understand businesses are in it to make money but you can still make money and care about your customers at the same time. I told Nick that he has a customer for life now. I would not hesitate to send my friends, relatives and or clients to purchase a vehicle from Johnson Honda. I will be seeing Johnson Honda next time I purchase a new vehicle. More

Everyone made me feel welcome, and I felt that I got the best deal in town. I wouldn't hesitate to recommend this dealer to anyone. best deal in town. I wouldn't hesitate to recommend this dealer to anyone. More

The dealership had a good selection of used cars to choose from. The process was easy and I experienced no sales "pressure" at all to buy. Everyone I dealt with was friendly and helpful. choose from. The process was easy and I experienced no sales "pressure" at all to buy. Everyone I dealt with was friendly and helpful. More

Friendly; courteous, very knowledgable about the 2013 Accord Coupe we leased. They priced it so we felt comfortable with the lease payments. Small dealership with personal attention. Not just "get the ca Accord Coupe we leased. They priced it so we felt comfortable with the lease payments. Small dealership with personal attention. Not just "get the cars out the door. We felt the few extra miles from home to Stuart were well worth the trip. More

I had gone to a few other Honda dealerships, knew I wanted a Honda. My choice to stay with Johnson Honda was because of the sales people. They were not pushy like I experienced at other Honda dealershi wanted a Honda. My choice to stay with Johnson Honda was because of the sales people. They were not pushy like I experienced at other Honda dealerships, which made me uncomfortable. My salesmen was Rick Fuss, he worked with me through the whole process of which Honda I wanted. Told me everything I needed and wanted to know. Very polite and understanding of what my needs were. Not pushy at all. I got 2012 CRV and love it. I have had it for just one year now. Everytime I go in for any problem everyone is very kind, do not feel uncomfortable at all. I would certainly go back to this dealership if I wanted to get a newer car, someday. And see Rick Fuss. More

Rick Fuss was great! From the first email contact to the delivery he was professional, thorough, and helpful! We will definitely be calling him again! Great job, Rick! Thank you! delivery he was professional, thorough, and helpful! We will definitely be calling him again! Great job, Rick! Thank you! More