Johnson Ford - Service Center

Service happened satisfactorly, but talking to technician or customer service is not at all pleasent. or customer service is not at all pleasent. More

I was told to pick my car up left with car and the alternator was not fixed I was told it was a faulty alternator put it for what I paid for my Sergio should have not be in on fenced I. That way and I alternator was not fixed I was told it was a faulty alternator put it for what I paid for my Sergio should have not be in on fenced I. That way and I should have been given the option if I wanted you to fix my car again before it was re done. More

The service people were pleasant and professional. My check-up was done so quickly and in an excellent manner. Always a pleasure to deal with Lucas. My check-up was done so quickly and in an excellent manner. Always a pleasure to deal with Lucas. More

They got back to me with an estimate quickly and the repair was done on time. When I noticed oil or dirt on the fender, they quickly corrected it. Very happy with the service. repair was done on time. When I noticed oil or dirt on the fender, they quickly corrected it. Very happy with the service. More

The service department was clean and orderly and the service rep was professional. The repairs were done in a timely manner. service rep was professional. The repairs were done in a timely manner. More

Excellent service, polite and proficient. Offered Uber service to take me home and return me upon completion of my car service, I highly recommend this establishment to those needing car serv Offered Uber service to take me home and return me upon completion of my car service, I highly recommend this establishment to those needing car service. Nice complimentary pretzels and coffee while you wait too. More

I’m not happy with the way the service representatives at the dealership do not take the time to explain the process in servicing my Ford Mach E. They are always in rush to get me out of the service center. the dealership do not take the time to explain the process in servicing my Ford Mach E. They are always in rush to get me out of the service center. Whenever I ask for explanation of the services done, I’m met with a “I didn’t work on this, so I don’t know what they did”. The service felt unprofessional to say the least. More

The team was professional and responsive. I appreciated the proactive communication. I would definitely go back for more services. I appreciated the proactive communication. I would definitely go back for more services. More

This visit was a tire rotation. It was done quickly and without incident. Joe Wilson, the super customer guy, had arranged beforehand with the Service Department, and Liza was ready It was done quickly and without incident. Joe Wilson, the super customer guy, had arranged beforehand with the Service Department, and Liza was ready when I arrived. I was in and out in under 30 minutes. Very pleased with this visit. More

Lucas Ford treated me well when I went in for service on my wife's 22 Bronco Sport. I went in for the works package and was there for an hour or less. Everything went well and there were no surprises. my wife's 22 Bronco Sport. I went in for the works package and was there for an hour or less. Everything went well and there were no surprises. More