Johnson Ford - Service Center

I took my car in because I had what I thought was an oil leak and for an oil change and to replace my tire pressure sensor. They called to tell me the check engine light came on. It was not on when I brough leak and for an oil change and to replace my tire pressure sensor. They called to tell me the check engine light came on. It was not on when I brought the vehicle in. They did not find any leak but did complete the other two tasks. When I picked up my car, the check engine light was not on and it's been several weeks and still not on. So not sure what happened there. They did suggest 4 new tires and some brake pad & rotors work. I will shop around for prices. Overall, good service! More

I received prompt and efficient service! Service dept listened to my concerns and addressed them Service dept listened to my concerns and addressed them More

In and Out in less than one hour, the works package, Steffon did a excellent job. Thanks Steffon did a excellent job. Thanks More

Been bringing my cars here for years. Service staff is always so nice and informative. Thank you! Service staff is always so nice and informative. Thank you! More

Elizabeth and Steffon was very helpful keeping me informed along the way And also showing me the work they did was a plus informed along the way And also showing me the work they did was a plus More

The problem was not solved completely. After the repair,although it became better,but the knocking and grinding when driving did not disappear… After the repair,although it became better,but the knocking and grinding when driving did not disappear… More

The service team was great at Lucas Ford! Liza the advisor was attentive and listened to my concerns. Liza the advisor was attentive and listened to my concerns. More

Liza took care of us at every turn. Always happy bringing our Explorer to Lucas Ford. Always happy bringing our Explorer to Lucas Ford. More

Great service like always 5 stars. Excellent customer service Would recomend for your car service.. Excellent customer service Would recomend for your car service.. More

Visited for oil change. They forgot to reset the % oil life. I had to go back and get it done. Although he reset it, but I had to drive ~10 miles o/w ! My car is ~34k mild They forgot to reset the % oil life. I had to go back and get it done. Although he reset it, but I had to drive ~10 miles o/w ! My car is ~34k mild and not even 3 years old and were telling me that I need new tyres. Looks like they were more interested in selling other maintenance products! I bought this car from them and visited them earlier oil changes. More