Johnson Ford - Service Center

The service department at Lucas Ford is exceptional. The reps and the technicians are extremely helpful and clearly explain everything that needs to be done on your vehicle. I would highly recommend thi The reps and the technicians are extremely helpful and clearly explain everything that needs to be done on your vehicle. I would highly recommend this dealership to anyone looking for extraordinary service! More

I wish they cleaned around the door handles that were fixed. Service writer did call and explain the parts had to be ordered. Repairs were completed the next day. fixed. Service writer did call and explain the parts had to be ordered. Repairs were completed the next day. More

Lucas Ford is THE BEST. Fast, professional, courteous - great team w/ great attitudes. Thanks Lucas! Fast, professional, courteous - great team w/ great attitudes. Thanks Lucas! More

Mobile oil was easy, fast and professional would definitely recommend to any one that needs a oil change definitely recommend to any one that needs a oil change More

Clean well lite facility. .Professional..swift..explain every aspect of the car..enjoyable experience..would recommend to others.. .Professional..swift..explain every aspect of the car..enjoyable experience..would recommend to others.. More

Best Ford service around. Always bring my vehicles last minute without appointments and they still always get me in. Awesome people Always bring my vehicles last minute without appointments and they still always get me in. Awesome people More

They fixed my issue after another dealership let me down. I will definitely use Lucas Ford from now on. I will definitely use Lucas Ford from now on. More

Horrible customer service. No courtesy call. Vehicle was left over weekend and wasn’t worked on till Monday. No communication No courtesy call. Vehicle was left over weekend and wasn’t worked on till Monday. No communication More

My last repair took over 7 days to complete. This did not include the time just to get an appointment . After getting my vehicle in it took more than two days to get the replacement part. The sh This did not include the time just to get an appointment . After getting my vehicle in it took more than two days to get the replacement part. The shop could not remove one exhaust manifold bolt so the repair was completed with missing manifold bolt which was not satisfactorily done. More

Outstanding Service by everyone! Told in advance how long service would take and it WAS Told in advance how long service would take and it WAS More