Johnson Ford - Service Center

I was very comfortable in the waiting room. Everyone was very courteous. I was very satisfied with the wait time Everyone was very courteous. I was very satisfied with the wait time More

Called for my Ford Fusion recall. Had a couple other issues & they were very accommodating to repair my issues. Worked with Mike & he was great. Would definitely bring my vehicle back Had a couple other issues & they were very accommodating to repair my issues. Worked with Mike & he was great. Would definitely bring my vehicle back when I need service or an issue. More

Everyone was very courteous. The waiting room was very comfortable. I was very satisfied with the service The waiting room was very comfortable. I was very satisfied with the service More

As always, Lucas Ford comes through. From the sales Department to the sevice department you are going to feel like family. Shout out to Liza at the Service desk. She is a huge part of From the sales Department to the sevice department you are going to feel like family. Shout out to Liza at the Service desk. She is a huge part of the Lucas team that goes out of her way for me and my family. Thanks Brian Reed More

Manny was an incredible service representative. On a very busy Friday, he was able to service our car that broke down on the Turnpike at 5:30 in the morning. He got us on the road by 10:30AM, drivi On a very busy Friday, he was able to service our car that broke down on the Turnpike at 5:30 in the morning. He got us on the road by 10:30AM, driving to Florida. More

Changed oil and rotated tires in a timely manner. I had a long time problem with a noise motor was making and no one in the past could tell me what it was but Blake found the noise immediately and ex I had a long time problem with a noise motor was making and no one in the past could tell me what it was but Blake found the noise immediately and explained in detail what it was. This was a worry of mine since the truck was new. More

I scheduled to get the Works package done. I also asked for recommendations on the tires, brakes, and battery. After only 30 minutes the service technician saw me and was honest enough to tell I also asked for recommendations on the tires, brakes, and battery. After only 30 minutes the service technician saw me and was honest enough to tell me those items are still in good condition and can wait Nice to know the dealership isn't trying to up sale me. More

Great dealership with a service department that is excellent. Would recommend them every time for both. excellent. Would recommend them every time for both. More

The recall work took longer than I was told. I was without my truck for an additional day. No I was without my truck for an additional day. No More

Service department sucks. Would not recommend any one to go to there. Just terrible! Unsatisfied Would not recommend any one to go to there. Just terrible! Unsatisfied More