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7 Reviews of Johnson Family Chevrolet - Service Center
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March 25, 2025
My last service visit was the fifth to resolve the same problem. And it remains unresolved problem. And it remains unresolved More
by dw
Employees Worked With
March 20, 2025
Numerous attempts to repair/trouble shoot our OnStar red light from coming on have failed. The most recent effort failed to correct the problem and the red light came back on the day after our last visit. I light from coming on have failed. The most recent effort failed to correct the problem and the red light came back on the day after our last visit. I wish someone would resolve this issue as in addition to being annoying we have little confidence in the OnStar system More
by dw
Employees Worked With
Unknown
October 20, 2024
I want to give a huge shout and thank you to Johnson Family Chevrolet in Woodlawn, VA. We had a mechanical issue happen with our truck and was headed to get the part we thought would fix it, we saw the Family Chevrolet in Woodlawn, VA. We had a mechanical issue happen with our truck and was headed to get the part we thought would fix it, we saw the bay doors open to the service department and ventured over to see if we could get assistance. Instead of being told again after the first 10 we stopped to talk to "service is closed, come back Monday", we got the owner, Adam Johnson who said, let me help you out. He immediately got on the phone to one of his technician who was home with a sick baby, he spoke with us about the issue it could be and sent one of his fellow techs to help. Surprised to us, the young man on the phone showed up well as the one he had asked to come in. The young men worked on our truck trying to fix this issue so we could finish running our load of heat supplies to WNC. Needless to say they couldn't fix the issue the same day, but they helped us remedy getting the supplies to WNC. The owner, gave us the keys to a brand new Chevrolet pickup to take the load to WNC, no charge!!!! Glory to God this family business saved us and helped us above and beyond to get the job done. If anyone needs a Chevrolet or is thinking of buying one... Go as fast as you can to this dealership, I can only imagine the service you will receive and support you will receive from them, after they have done this for us. Many thanks to all who helped us there, the owner, Adam Johnson. Jake Helms and Hunter Davidson, the 2 young technicians who did everything they could to fix our issue... You all are amazing and we are so grateful to have met you all. More
by ajs.emergency2021
Employees Worked With
Adam, Jake and Hunter
September 07, 2024
On August 8, 2024 we came in to the service department in need of a new tire because of hitting something on the freeway (IS77) and causing a flat. We were met by Emily Puckett with a big smile. We had a con need of a new tire because of hitting something on the freeway (IS77) and causing a flat. We were met by Emily Puckett with a big smile. We had a contract, through Assurant, to cover the cost, and Emily took care of everything--we mean everything. All we had to do was wait in the customer waiting room and Emily took care to the rest. We were many hours from our destination and the wonderful help she provided allowed our stress to fade away. Thanks Emily and all the folks at Johnson Family Chevrolet. Mike and Sue Roe. Geneva, Ohio More
by Skater Sue
Employees Worked With
Emily Puckett
August 06, 2024
Each visit was handled both professionally and courteously. I received appt confirmations and the wait time for service was minimal. Johnsons is my go-to for sales and service. No complaints whats courteously. I received appt confirmations and the wait time for service was minimal. Johnsons is my go-to for sales and service. No complaints whatsoever. More
by kritter80
Employees Worked With
not sure
February 07, 2024
Was pleased they went out of their way to fit me in when the service department was booked up for several days. Was not pleased with the amount charged for replacing corroded wire and terminal to the ABS sy the service department was booked up for several days. Was not pleased with the amount charged for replacing corroded wire and terminal to the ABS system. $489.00. More
by kjl24343
Employees Worked With
Greg Horton
December 18, 2023
I BOUGHT MY 2019 TRAX FROM THEM NEW. I USE THEM EXCLUSIVELY FOR SERVICE AND REPAIRS. THEY HAVE ALWAYS BEEN VERY EFFICIENT AND HELPFUL. THEY OFFERED AN EXTENDED WARRENTY POLICY, WHICH I I USE THEM EXCLUSIVELY FOR SERVICE AND REPAIRS. THEY HAVE ALWAYS BEEN VERY EFFICIENT AND HELPFUL. THEY OFFERED AN EXTENDED WARRENTY POLICY, WHICH I BOUGHT AFTER MY CAR REACHED OVER 60,000 MILES. RECENTLY, I NEEDED A NEW RADIATOR. BECAUSE OF THE POLICY I HAD PURCHASED, I SAVED ABOUT $1,200 IN COST OF PARTS AND LABOR. I WOULD NOT HESITATE TO RECOMMEND THEM - BOTH FOR SALES AND SERVICE. More
by lindaC73
Employees Worked With
ZACH, EMILY, ASHLEY
